At Arthur, we are deeply passionate about building technology to make AI understandable, effective, and fair. Arthur makes machine learning work for enterprises through performance monitoring, explainability, and bias detection. We’re built by AI experts and backed by world-class, diverse investors.

This position is a rare (and fun!) opportunity to help shape the future of AI and its real-world impact. We are an equal opportunity employer and believe strongly in front-end ethics: building a company and industry where strong performance and a positive human impact are inextricably linked. 

About the role

Arthur is looking for a Head of Product to drive an exciting vision across our platform, incorporating the needs of our customers and harnessing our world-class research department as we continue to deliver the first-in-class offering in model monitoring and AI production management. The right candidate will have a deep understanding of how product aligns with the needs of our users and can guide our product strategy to drive value in an emerging market.

What you’ll do

• Partner with Engineering, ML Research, Sales, Operations, and Customer Success leaders to develop a product vision, strategy, and feature roadmap
• Strategize with internal teams on communication plan to ensure users understand new product features as they are deployed
• Collaborate with internal teams to drive customer usage across technical, operational and executive users of the monitoring platform
• Develop collected data insights to make data-informed product decisions and evaluate product success
• Build and lead a group of Product Managers who can effectively partner with internal teams and stakeholders, and be a champion for their growth in product experience and in their career development
• Strategize with internal teams on communication plan to ensure users understand new product features as they are deployed
• Help Arthur build our presence and brand at conferences, in the MLOps space, and within tech communities based on the strength of our product and product vision

What we’re looking for

• Significant experience in product management - ideally with enterprise SaaS products, including development of complex workflows from conception to rollout
• Experience in / understanding of the AI and ML Ops market, with a strong desire to continuously build expertise in the space
• Passion for learning and great critical thinking skills (AI is a very new and fast-paced space, we are inventing the future!)
• Experience building and/or leading an effective Product Management team
• Highly effective communication skills, with the ability to build trust with and motivate internal stakeholders and company leaders
• An understanding of and ability to execute on product-led growth (PLG) and SaaS-first principles
• The ability to operate in ambiguity and adapt to evolving requirements in a startup environment; eager to build from the ground up, with a “no task too small” mindset

You might also have (nice to have)

• Familiarity with and an understanding of AI monitoring, in abstract and in real-world use cases
• Product experience in the AI infrastructure market (or adjacent experience, such as data infrastructure)

What to expect at Arthur

• Teammates who value curiosity, hard work, collaboration, and creative problem-solving -- and good swag.
• A team of professionals who are passionate about our work and making a positive impact through AI.
• A caring culture; we value and prioritize our team’s physical and mental health, encouraging and celebrating life outside of work. 
• Autonomy to pursue your role and interests with room to grow, with a team behind you that always has your back.
• Joy, humor, and a little dose of healthy competition (in our business, we win as a team; on company game night, may the best Arthurian win…).

We offer

• Competitive compensation plus medical, dental, and vision insurance, and a 401K.
  • Our target base salary range for this role is $200,000 - $250,000, based on your experience and how your skills align with role requirements.
• Equity in what we’re building together, backed by some of the most respected VCs in the industry.
• A flexible learning and development budget: we’ll cover a masters in computer science, or support ways to learn and grow in the areas that matter to you.
• Highly discounted gym and fitness benefits.
• Flexible PTO with vacation minimums, which we really want you to take and enjoy.
• The ability to work in a highly flexible hybrid environment with our team in NYC.