Account Director

About the Demand team: 

We are seeking a Account Director to join our Demand team with a focus on growing advertiser spend, expanding our Demand team, and collaborating with our broader commercial organization to drive product and creative innovation. The Demand team plays a crucial role in our company's revenue, and your responsibility will be to enhance team growth and foster valuable advertiser partnerships.

Responsibilities: 

• Work with the Head of Demand and Regional Demand Leads to drive our advertiser growth strategy, report internally on advertiser performance wins and challenges.
• Expertly manage and grow a portfolio of mobile advertisers, define their strategies, and align internal resources to execute on their goals
• Forecast revenue and manage a pipeline of potential and current business.
• Be fully responsible for growing revenue from mature and emerging advertisers.
• Engage in daily contact with key clients, attend meetings together with reports and cross-functional team members.
• Lead customer facing communication for performance updates incl. QBRs & other strategic meetings
• Strategically partner with Core operations teams (Operations, Creative) implement growth strategy, formulate revenue driving initiatives, experiments and optimisations to meet client needs.
• Initiate performance investigations and work with Operations teams to resolve those and communicate any findings back to the client
• Work closely with internal teams (Supply, Legal, and Finance) to lead investment and legal approvals/renewals, structuring deals that maximize revenue for all constituents and entice clients to work with us.
• Synthesize customer feedback and help inform the product roadmap.
• Be a self-motivated problem solver with outstanding attention to detail.
• Identify key areas of revenue opportunity in the industry and within the region.
• Attend industry events to evangelize Liftoff and our technology.
• Collaborate cross-functionally with sales, ad operations, and other internal and external partners
• Ongoing customer communication and relationship-building efforts
• Impact the processes and functions of the Account Management organization
• Knowledge sharing with the Account Management group in order to increase success and expertise of the collective team
• Serve as a positive role model for the Account Management organization
• Showcase expert knowledge of the Liftoff product and employ creative solutions to help our customers succeed

Requirements: 

• 6+ years of client-facing experience in a new business sales or sales account management role, experience with Enterprise-level clients is a plus. Ideally 2+ years of direct mobile ad-tech experience
• Experience working with high-opportunity accounts, ideally $5M+/quarter
• An ambitious self-starter who thrives in a fast-paced environment and wants to make an immediate impact.
• Strong negotiation/influencing skills with an ability to persuade at the executive management level using an analytical approach to problem solving.
• A strong understanding of data analysis and visualization.
• Expert level client facing skills; explaining difficult technical concepts, negotiation and strategic direction
• Organization and project management skills, creative solution-seeking skills
• Strong stakeholder management when working with clients and internal teams
• Ability to autonomously and effectively collaborate with and rally multiple internal and external stakeholders to achieve account needs
• Ability to ideate solutions with broader impact (product and org-improving ideas), end-to-end run to ground, motivate and manage key stakeholders
• A strong relationship builder with the ability to communicate effectively with clients, peers, management and other internal teams.
• Familiarity with advertising technology platforms, ad networks, programmatic buying, or similar digital advertising tools and methodologies.
• Proven ability to identify issues, propose solutions, and implement strategies to overcome challenges effectively.
• Track record of achieving and exceeding sales targets or revenue goals consistently.
• Comfortable working independently, as well as part of a team.
• Willingness to travel domestically and internationally as required for internal and business engagements
• BS / BA required - analytical degree preferred
• Nice to have: Experience coaching and training of new/lower-level employees (nice to have)

Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Compensation will vary based on candidate location and experience. This is an individual contributor role in our Revenue organization; compensation is comprised of base and variable. The following are our On-Target Earnings (OTE) ranges for this role:

SF Bay Area, NYC, Los Angeles/Orange County: $152,000 - $219,000
Seattle/Olympia, Austin, San Diego, Santa Barbara, Boston: $140,000 - $200,000
All other cities and towns in our approved states: $130,000 - $186,000
Canada (Toronto/Vancouver): CA$119,700 - CA$179,000

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