Cloud Ops Database Administrator

Confirmed live in the last 24 hours

Locations

Remote • United Kingdom

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

AWS

Bash

JIRA

Linux/Unix

MySQL

Oracle

Postgres

SQL

Python

Communications

Requirements

Proficient in Microsoft Office Suite products
General desktop with Windows and Linux server experience
Be available after hours and weekends as necessary for customer maintenance's
Bachelor's Degree in related area preferred
5+ years' experience in database administration
3+ years' experience in Oracle, MySQL, MSSQL or other database scripting language

Responsibilities

Assist in daily administration activities including setup, configuration and monitoring of databases to ensure backups, availability and performance are all maintained to the highest standards
Tuning, trouble shooting and on-call production support for database environments deployed in multi-AZ AWS environments both on the EC2 and RDS/Aurora platforms
Monitor and work the JIRA ticket queue for request to make schema changes, security changes, execute scripts against the databases and refresh non-production databases
Advise application development and support teams on process bottlenecks and provide database tuning to ensure optimal performance
Assist the support staff to troubleshoot SQL and any other database errors
Provide 24*7 on-call support (includes holidays) for the Oracle, Microsoft SQL Server and Aurora (MySQL/PostgreSQL) production and non-production databases
Report weekly to management about abnormalities and critical issues; provide root cause analysis and recommendations; work with infrastructure team, application team and/or other teams for problem resolutions, following the escalation path if needed

Desired Qualifications

Deploying or migrating databases into AWS (ec2 or RDS) or any hands-on experience working with AWS or other public cloud providers a distinct advantage
Highly proficient in one or more of these RDBMS technologies:
MS SQL Server
AWS RDS/Aurora (mySQL)
PostgreSQL
Oracle
Working knowledge of one or more database high availablilty scenarios such as:
AWS Multi-AZ database deployments
MS SQL Server Always on Availability Groups
Oracle Dataguard
Knowledge of one or more database data replication tools such as:
MS SQL Server transactional replication
Oracle Golden Gate
AWS DMS/DMT
Unix/Linux general administration skills and/or bash/python/powershell scripting a distinct advantage
Knowledge of ANSI SQL Language (SELECT, INSERT, UPDATE, DELETE, JOIN, WHERE, etc…)
Strong analytical, communication both written and verbal and quality control skills
Ability to manage multiple tasks with different deadlines
Detail oriented, self-motivated and uses sound judgment
A team player who works well with others
Desire to learn and improve your skills

Cloud Ops Database Administrator

Guidewire is looking for a highly motivated individual to join our Cloud Operations team as a Database Administrator. As a DBA at Guidewire, assignments, decision-making, and complexity are not limited to just carrying out established work processes and operations. You will be learning new and exciting AWS processes as we embrace our journey to the cloud. In addition, you will learn additional database platforms which will expand your skills in both database administration, performance tuning, and Cloud Computing.

Duties

Assist in daily administration activities including setup, configuration and monitoring of databases to ensure backups, availability and performance are all maintained to the highest standards.
Tuning, trouble shooting and on-call production support for database environments deployed in multi-AZ AWS environments both on the EC2 and RDS/Aurora platforms.
Monitor and work the JIRA ticket queue for request to make schema changes, security changes, execute scripts against the databases and refresh non-production databases.
Advise application development and support teams on process bottlenecks and provide database tuning to ensure optimal performance.
Assist the support staff to troubleshoot SQL and any other database errors.
Provide 24*7 on-call support (includes holidays) for the Oracle, Microsoft SQL Server and Aurora (MySQL/PostgreSQL) production and non-production databases.
Report weekly to management about abnormalities and critical issues; provide root cause analysis and recommendations; work with infrastructure team, application team and/or other teams for problem resolutions, following the escalation path if needed.

Desired Skills

Deploying or migrating databases into AWS (ec2 or RDS) or any hands-on experience working with AWS or other public cloud providers a distinct advantage.
Highly proficient in one or more of these RDBMS technologies:
MS SQL Server
AWS RDS/Aurora (mySQL)
PostgreSQL
Oracle
Working knowledge of one or more database high availablilty scenarios such as:
AWS Multi-AZ database deployments
MS SQL Server Always on Availability Groups
Oracle Dataguard
Knowledge of one or more database data replication tools such as:
MS SQL Server transactional replication
Oracle Golden Gate
AWS DMS/DMT
Unix/Linux general administration skills and/or bash/python/powershell scripting a distinct advantage
Knowledge of ANSI SQL Language (SELECT, INSERT, UPDATE, DELETE, JOIN, WHERE, etc…).
Strong analytical, communication both written and verbal and quality control skills.
Ability to manage multiple tasks with different deadlines.
Detail oriented, self-motivated and uses sound judgment.
A team player who works well with others.
Desire to learn and improve your skills.

Minimum Qualifications

Proficient in Microsoft Office Suite products.
General desktop with Windows and Linux server experience.
Be available after hours and weekends as necessary for customer maintenance’s.

Education and Experience

Bachelor’s Degree in related area preferred
5+ years’ experience in database administration
3+ years’ experience in Oracle, MySQL, MSSQL or other database scripting language

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it’s applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CONSENT and ACKNOWLEDGEMENT

By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.

2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.

3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.

4. You acknowledge that your Personal Data will be retained for up to 24 months.

1,001-5,000 employees

Website

Recurring revenue software

Company Overview

Guidewire's mission is the be the platform insurers trust to engage, innovate, and grow efficiently. The company is building a data-backed insurance solution.

Benefits

Financial: Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.
Health & Wellness: Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.
Flexible Working: Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.
Downtime: Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.
Continual Development: We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.
Career Mobility: Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide locations.

Company Core Values

Integrity: We build and maintain honest, candid, and caring relationships with clients, potential customers, partners, investors, and of course, each other!
Rationality: All we do is supported by factual evidence—whether it’s building awesome products, making decisions, or communicating with each other.
Collegiality: We’re in it together—so we’re all equal. We work in professional harmony, with respect, without arrogance, and as part of a structure where responsibility is shared and owned by all of us.