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Business Operations Intern 2022: UK, Northern Europe & DACH, CEE, CIS (6 months)
Posted on 2/1/2022
London, UK
Experience Level
Desired Skills
  • Applicants must be in their final year of a Masters degree in Business Informatics, Information Systems, Business Administration or a related field. They must also have completed a Bachelors degree in one of these areas
  • Experience with SQL, large databases and raw data, including the ability to write queries against large warehouses
  • Skilled user of Excel
  • Tableau and/or Superset skills are a plus
  • Strong spoken and written German and English language skills
  • Ideally have had previous internships or prior work experience at a major business consulting company
  • Proven ability to produce high quality analysis in a fast paced environment
  • Strong analytical skills
  • Experience making data-driven recommendations and decisions
  • Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
  • Drive business development opportunities (e.g. kick-starting Airbnb's Ambassador program & Airbnb's Associates program for top markets)
  • Conduct data-driven deep-dives for both the supply and demand side to provide a clear understanding of marketplace performance at different levels
  • Assist with responses to inquiries, providing data quickly and accurately, using mostly SQL, but also Excel and other tools such as Tableau and Superset
  • Provide not only data but also the information behind it, and derive key conclusions and recommendations on how to address different problems, identifying opportunities for growth and improvement
  • Assist with the production of reports, and gather external data to have a better understanding on our performance vs the industry
  • Work seamlessly with other teams to coordinate projects that require their expertise
  • Act as a key contributor to the success of the Homes Team
  • Contribute to key projects in the Territory supporting the Business Operations Managers
Desired Qualifications
  • Good knowledge of the German and UK markets (additional market knowledge in German-speaking countries or countries in Central and Eastern Europe, Northern Europe and the Commonwealth of Independent States is a plus)
  • Experience with an internet marketplace business or within the travel industry is a plus

501-1,000 employees

Online marketplace for people to list, discover, and book accommodations
Company Overview
Airbnb's mission is to create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip. The company is building a worldwide timeshare marketplace.
  • Comprehensive health plans
  • Paid volunteer time
  • Healthy food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit
Company Values
  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere.
  • Be a Host: We’re caring, open, and encouraging to everyone we work with.
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow.
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality.