Full-Time

Staff Product Manager

Salesforce Integrations

Confirmed live in the last 24 hours

GoFundMe

GoFundMe

501-1,000 employees

Online platform for crowdfunding and fundraising

Fintech
Social Impact

Compensation Overview

$181k - $271kAnnually

+ Equity + Benefits

Senior

San Francisco, CA, USA

This is a hybrid role with expectations to go into the SF office 3x per week.

Category
Product Management
Product Analytics
Product
Required Skills
Product Management
Salesforce
Data Analysis

You match the following GoFundMe's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 5+ years of product management experience, ideally in a SaaS B2B environment with a strong focus on integrations and CRM ecosystems.
  • Demonstrated expertise in Salesforce integrations, understanding key features such as objects, workflows, APIs, AppExchange listings, and related automation capabilities.
  • Experience leading iPaaS solutions or managing API-based integration ecosystems.
  • Technical proficiency to discuss integration architecture, APIs, middleware solutions, and data modeling with engineering teams.
  • Experience working directly with enterprise customers, gathering requirements, and translating them into scalable product solutions.
  • Strong analytical skills, using qualitative and quantitative data to prioritize initiatives, validate assumptions, and measure success.
  • Excellent communication and presentation skills, with the ability to engage stakeholders, influence executives, and present product roadmaps and updates to both internal teams and external partners.
  • Proven ability to thrive in fast-paced, ambiguous environments—providing clarity, leadership, and structure to complex integration projects.
  • A team player who embodies our mission-driven culture, fostering collaboration, innovation, and a relentless focus on delivering customer value.
Responsibilities
  • Define the integration vision: Own the strategy and product roadmap for our iPaaS, CRM, and overall integrations ecosystem, with a strong emphasis on Salesforce, ensuring a cohesive and seamless experience for our SaaS B2B customers.
  • Build scalable, reliable solutions: Design and deliver integration features that connect our core fundraising platform with Salesforce, enabling easy data syncs, streamlined workflows, and actionable insights within customers’ CRM environments.
  • Collaborate cross-functionally: Work closely with engineering, design, analytics, marketing, sales and customer success teams to identify technical requirements, align on priorities, and deliver high-quality integrations that meet customer needs.
  • Drive partner relationships: Engage with Salesforce product and partnership teams to stay updated on platform capabilities, certifications, and best practices—ensuring our integrations remain current, compliant, and ahead of customer demands.
  • Champion the customer: Conduct user interviews, leverage data, and employ market research to understand how nonprofits and enterprise customers leverage Salesforce. Turn these insights into intuitive and reliable integration experiences.
  • Ensure compliance and security: Collaborate with privacy, legal, and security teams to maintain regulatory standards, protect sensitive donor data, and ensure that integrations meet industry compliance requirements.
  • Adopt a data-driven mindset: Utilize analytics, A/B testing, System Integration partners and customer feedback loops to continuously refine integration features, improve performance, and increase adoption across our customer base.
  • Educate and enable: Partner with product marketing and customer-facing teams to provide clear documentation, training materials, and best practices that help customers get the most out of our Salesforce integrations.
  • Mentor and influence: As a Staff Product Manager, guide junior product managers, contribute to product team best practices, and influence strategic decisions across the broader product organization.
Desired Qualifications
  • Familiarity with fundraising specific data models is a plus.

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. Unlike many competitors, GoFundMe's business model relies on voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs. The company's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Company Size

501-1,000

Company Stage

Series A

Total Funding

$1.2B

Headquarters

Redwood City, California

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
  • Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
  • Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

What critics are saying

  • Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
  • Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
  • Reliance on voluntary tips may be unsustainable during economic downturns.

What makes GoFundMe unique

  • GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
  • The platform serves diverse clients, from individuals to nonprofits, globally.
  • GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Hybrid Work Options

Family Planning Benefits

Commuter Benefits

Parental Leave

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Professional Development Budget

Conference Attendance Budget

Company News

The Telegraph and Argus
Jan 11th, 2025
Emmerdale star sets up fundraiser after cruel burglary at hospice

Emmerdale star and local resident Paula Lane has set up a GoFundMe after a burglary at Overgate Hospice left staff and patients "in shock, anger and disbelief"

Time
Jan 8th, 2025
How to Help Victims of the Los Angeles Wildfires

GoFundMe has also launched its own 2025 Wildfire Relief Fund, and says that all money raised will go directly to impacted people who are seeking help through GoFundMe fundraisers, and to nonprofit organizations providing relief on the ground.

KOIN
Jan 4th, 2025
Skamania County rescuers close GoFundMe for stolen gear after outpouring of donations

Skamania County rescuers close GoFundMe for stolen gear after outpouring of donations.

Run ABC
Jan 1st, 2025
Happy New Year From runABC

You may have spotted that runABC has recently teamed up with GoFundMe to encourage its much loved runABC community to give a little back in 2025.

Durham Radio News
Dec 17th, 2024
Whitby and Pickering make GoFundMe's list of Most Generous Communities in Canada

GoFundMe put together a list of the Most Generous Communities in Canada for 2024 and both were ranked in the top 20 based on the highest number of donors per capita on the platform.