Senior Service Delivery Manager Large Market

bswift secures two spots on Newsweek's 2026 Greatest workplaces rankings. by bswift, Insights Employee Engagement Team member feedback places bswift among the nation's leading midsize employers, recognizing a culture that helps people thrive and empowers them to deliver for clients. CHICAGO, IL - JULY 29, 2026 - In a competitive labor market where companies are focused on attracting and retaining talent, bswift has been recognized by Newsweek as one of America's Greatest Midsize Workplaces 2026 and America's Greatest Midsize Workplaces for Women 2026. The rankings, based largely on employee feedback, recognize companies where people report strong experiences with workplace culture, career growth, flexibility, and support. The recognition reflects a comprehensive assessment by Newsweek and Plant-A Insights Group, drawing on an analysis of employee reviews and more than 120 workplace indicators, including work environment, belonging, compensation and benefits, work-life balance, career development, and company culture. Unlike awards based on company submissions, Newsweek's rankings are driven primarily by how employees rate their own workplace experiences. "Workplace culture is increasingly measured by the people who experience it every day," said Jennifer H. Cunningham, editor-in-chief of Newsweek. "These rankings give employees a voice and recognize the companies creating workplaces where people feel supported, valued, and able to grow." For bswift, this recognition reflects a workplace culture grounded in pursuing excellence, embracing accountability, delivering superior service, and being a great place to work. The company's workforce data includes average team member tenure of more than five years, voluntary turnover averaging 10% or less, and more than 60 former team members who have returned to bswift after working elsewhere - a group bswift refers to internally as "boomerangers." "Our culture is built through people who are supported, empowered, and accountable to one another," said Ted Bloomberg, CEO of bswift. "That starts from the moment someone joins our team. I personally welcome every new hire because if you choose bswift, you should know you matter and you're an important part of how we solve problems and deliver for our clients every day." bswift's recognition on America's Greatest Midsize Workplaces for Women 2026 reflects team member feedback along with workplace factors, including fairness, flexibility, advancement opportunities, representation of women in leadership, and programs supporting women's career development. "Being recognized as a great workplace for women is especially meaningful because it speaks to whether people feel they have a real opportunity to succeed here," said Natalie Atwood, chief people officer at bswift. "Fairness and flexibility aren't afterthoughts. They are part of how we work. Every person at bswift is valued and supported to build their career with us, because when people grow with us, our clients benefit from the expertise, continuity, and commitment they bring to every interaction." This recognition comes as employers continue to navigate changing expectations around workplace culture, flexibility, and retention. For bswift, the rankings provide outside validation of an approach focused on creating an environment where team members choose to build their careers - and, in some cases, choose to return. About bswift. bswift LLC is a leading provider of AI-native technology and engagement solutions that unify an employer's entire benefits ecosystem. Their highly configurable SaaS platform integrates benefits administration, personalized decision support, robust analytics, and omni channel engagement - giving employees clear guidance and giving HR teams transparency, efficiency, and control. With deep expertise in health and welfare benefits, and advanced integrations across hundreds of partners, bswift simplifies benefits for organizations of all sizes and helps them drive better outcomes for their people. Discover more at www.bswift.com. Media Contact Zoya Siddiqui, Senior Director, Marketing [email protected]

New bswift Simplify AI tool lets partners turn document uploads into review-ready site in minutes. by bswift, Insights CHICAGO, IL - July 9, 2026 - bswift(R), a leading benefits technology and administration company, today announced new AI-native intake and build capabilities for bswift Simplify(R), its streamlined implementation and configuration toolset designed for channel partners and brokers. This enhancement marks the next evolution of bswift Simplify, further reducing the manual work required for partners to configure and launch groups on the bswift benefits administration platform. bswift Simplify is designed for brokers and partners serving small and mid-size groups. As eligibility rules, plan design, and requirements become more complex, basic entry-level platforms can start to create strain. Simplify gives partners a viable upgrade path, helping them support evolving client needs with fewer workarounds and a more efficient implementation process. Powered by bswift's Emma(TM) Intelligence, these new intake and build capabilities allow partners and brokers to upload plan requirements using the templates and documents they already rely on. Emma Intelligence then interprets that information and generates a near-complete site build on the bswift platform, turning a traditionally multi-step process into a task that can be completed in minutes. Now, intake and build happen in a single step, shifting implementation away from manual configuration and toward a faster review and validation process. A simpler path for partners and brokers. The new intake and build capabilities reflect bswift's broader investment in making benefits implementation more accurate and easier to manage across groups and clients of all sizes. Last month, bswift announced new agentic AI capabilities designed to support internal teams implementing direct enterprise clients, improving quality and accuracy throughout the implementation process. This next evolution of Simplify extends that same focus to brokers and channel partners serving groups that sit between entry-level platforms and full enterprise implementations. "Brokers and channel partners need solutions that match the realities of the clients they serve," said Trent York, SVP, Product, bswift. "By simplifying the earliest and most manual steps in implementation, these enhancements help partners move faster from day one." The new AI-powered capabilities build on the workflows partners already know and trust, rounding out a complete toolkit to implement growing groups with complete confidence: * Pre-defined configurations reduce setup complexity with fewer decisions and less manual configuration. * AI-powered intake and build let partners upload requirements templates and generate an initial site build ready for review. * Streamlined data import automatically converts member and dependent data, reducing errors and cleanup. * Standardized carrier connections help simplify integrations with vendors and support repeatable processes. Improving build quality while creating capacity for higher-value work. The impact goes beyond implementation speed. By reducing manual intake and setup work, these capabilities also significantly improve the quality and consistency of each implementation. Emma Intelligence interprets source materials, aligns them with platform requirements, and helps identify potential gaps or mismatches earlier in the process. That creates a more controlled path from intake to review. Fewer manual handoffs mean fewer opportunities for errors or configuration missteps. Partners still review and validate the build, but they begin from a stronger starting point, with more of the detail-heavy work already completed. By cutting down the front-end work required to get a group live, this solution also gives partners more capacity to focus on client strategy and growth opportunities. That matters especially during renewal periods, when time and attention are at a premium. "Implementation has always been necessary work, but it shouldn't consume time that could be spent strengthening relationships and building the business," said Sharon Morrissey, SVP, Channel Partnerships, bswift. "AI-native intake gives partners a more accurate starting point, so they can spend less time reconstructing requirements and more time delivering the strategic guidance their clients rely on." About bswift. bswift LLC is a leading provider of AI-native benefits technology and employee engagement solutions. Known for continuous innovation and its people-first culture, bswift LLC enable clients to deliver rewarding experiences that maximize engagement, simplify benefits navigation, and optimize utilization. Its flexible, highly scalable platform offers personalized recommendations and online enrollment, interactive decision support, ACA compliance reporting, and custom communications. Discover more at bswift.com. Media contact: Zoya Siddiqui, Senior Director, Marketing [email protected]

bswift earns top honors at Hermes awards for benefits communication work with La-Z-Boy and Ecolab. May 28, 2026, 11:00 ET CHICAGO, May 28, 2026 /PRNewswire/ - As organizations continue to invest heavily in employee benefits, one challenge persists: helping employees actually understand and use what's available to them. At the 2026 Hermes Creative Awards, bswift's Marketing and Engagement Solutions teams were recognized for work that addresses this challenge across very different audiences and environments. They earned a Platinum Award for their work with Ecolab and an Honorable Mention for its work with La-Z-Boy. The team also received awards for advancing bswift's own brand and experience, including a Gold Award for the bswift Beacon podcast. "These projects span different audiences, industries, and engagement needs," said Senior VP of Marketing and Communications Maria Keller. "But what connects them is the passion and creativity of the team behind them and the care they bring to understanding how people actually encounter, interpret, and act on information." Across very different types of work - from employee-facing benefits experiences to content and events for HR leaders - a consistent pattern emerged: Success depended on creating something clear, accessible, and genuinely useful to the audience it's built for. Platinum Award: Ecolab's Be Well Resource Center and Launch Campaign Ecolab's Be Well program brought together more than a dozen well-being vendors for a workforce spread across offices, labs, trucks, and manufacturing floors. The challenge was not a lack of offerings, but the risk of overload from multiple tools, messages, and destinations, all competing for attention. bswift Engagement Solutions, an in-house strategic communication agency, built a public resource site that serves as a single front door to Ecolab's well-being ecosystem, supported by a multichannel communications campaign reaching both wired and unwired employees. The results reflected sustained engagement: * Email opens and clickthrough rates exceeded industry benchmarks by nearly 4x * The site generated 5,000+ early page views * More than 3,300 employees actively explored well-being vendor resources In 2025, Ecolab was also recognized as a gold level recipient of the Cigna Healthy Workforce Designation, an honor now featured in the Be Well Resource Center. Honorable Mention: La-Z-Boy's Public Benefits Website La-Z-Boy partnered with bswift Engagement Solutions during a brand refresh and benefits modernization effort with a clear goal: Provide employees and families with a dependable place to understand benefits options before enrollment pressure sets in. The resulting public benefits website became a year-round hub for enrollment preparation, plan education, and updates. Engagement outcomes included: * Average visit time beating healthcare content benchmarks * Targeted email delivery rates exceeded industry and client benchmarks Today, the site supports employees throughout the year while helping reduce confusion during enrollment season. Additional Recognition for bswift In addition to these wins, bswift was also recognized with a Gold Award for bswift Beacon, its leadership podcast for HR and benefits professionals. The team also earned an Honorable Mention for The Service Center Pop-Up Experience featured at bswift's annual client conference, Idea Exchange, an interactive experience designed to bring their service capabilities to life. About bswift bswift LLC is a leading provider of AI-native technology and engagement solutions that unify an employer's entire benefits ecosystem. Their highly configurable SaaS platform integrates benefits administration, personalized decision support, robust analytics, and omni channel engagement - giving employees clear guidance and giving HR teams transparency, efficiency, and control. With deep expertise in health and welfare benefits, and advanced integrations across hundreds of partners, bswift simplifies benefits for organizations of all sizes and helps them drive better outcomes for their people. Discover more at www.bswift.com. Media contact: Zoya Siddiqui, Senior Director, Marketing [email protected] SOURCE bswift LLC