Full-Time

Member Specialist FT PM

Posted on 6/9/2025

Walmart

Walmart

10,001+ employees

Global retail chain offering affordable products

Compensation Overview

$17 - $24/hr

+ Premiums ranging from $0.35 to $3.00 per hour

Entry, Junior

Company Historically Provides H1B Sponsorship

St Cloud, MN, USA

Category
Customer Experience & Support
Customer Support
Required Skills
Customer Service
Data Analysis
Requirements
  • Customer Service
  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications
Responsibilities
  • Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
  • Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
  • Provides member service by maintaining self-checkout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding self-service technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing self-checkout area
  • Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
  • Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
  • Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
  • Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices. The company serves everyday consumers, families, and communities, focusing on affordability and essential goods. Walmart's operations include both physical stores and an e-commerce platform, Walmart.com, which has gained importance, especially during the COVID-19 pandemic. The company generates revenue through the sale of groceries, apparel, electronics, and household items, as well as financial services like money transfers and health services such as pharmacies. Walmart differentiates itself from competitors through its efficient supply chain management and large-scale purchasing, allowing it to maintain low prices. The company's goal is to save people money and support communities, demonstrated by its efforts during the pandemic and its commitment to social responsibility, including programs for veterans and military families.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bentonville, Arkansas

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • Drone delivery expansion can significantly boost customer satisfaction and operational efficiency.
  • New credit cards with Mastercard may increase customer retention and spending.
  • Sparky's AI integration can enhance customer experience and streamline shopping processes.

What critics are saying

  • Drone delivery may face regulatory hurdles and public resistance in urban areas.
  • New credit cards could increase financial risk if consumer debt levels rise.
  • Sparky's AI shopping assistant may lead to privacy concerns and data breaches.

What makes Walmart unique

  • Walmart's drone delivery expansion enhances speed and efficiency in product delivery.
  • The partnership with Mastercard strengthens Walmart's financial services offerings.
  • Sparky, the AI shopping assistant, improves customer experience and streamlines shopping.

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Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Company News

FStech
Jun 11th, 2025
Walmart and Mastercard to launch new credit cards for US consumers

Walmart has announced a new partnership with Mastercard to provide credit cards to customers in the US.

Herald-Tribune
Jun 11th, 2025
Walmart expanding drone delivery to 5 more cities. See which 2 in Florida made the list

Walmart is expanding its drone delivery service in five cities, including Orlando and Tampa.

SupplyChainBrain
Jun 10th, 2025
Walmart Looks to Expand Drone Deliveries to Five Cities

Wing and Walmart first launched drone deliveries in Dallas-Fort Worth in fall 2023, with an average fulfillment time under 19 minutes, according to a June 5 release from Wing.

Houston Food Bank
Jun 9th, 2025
Walmart and Feeding America Retail Agency Capacity Grant

Houston Food Bank is honored to announce Houston Food Bank has been awarded a $750,000 grant from Walmart and Feeding America(R).

SmartBrief
Jun 9th, 2025
Walmart targets Gen Alpha with tween fashion line

Walmart has introduced initiatives to attract younger customers, including expanded drone deliveries, a fresh ad campaign and a new clothing brand called Weekend Academy.