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Full-Time

Senior Paid Social Specialist

Posted on 7/25/2024

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Goods
Social Impact

Senior, Expert

London, UK

Category
Growth Marketing
Growth & Marketing
Required Skills
Data Science
Requirements
  • Expertise in advertising on Meta & Tiktok
  • Proven track record in launching consumer-facing campaigns, preferably within a high-growth D2C brand
  • Experience optimising campaigns for performance goals and recommending best in class practices.
  • Degree-level education or relevant work experience
  • Basic problem-solving, structuring arguments well and finding solutions
  • Good stakeholder management, should be comfortable with regularly sharing updates and reports to key stakeholders
  • Basic quantitative analytical skills, should be able to run basic reporting and set up tests/experiments.
  • Strong written and verbal communication skills
  • Ambitious with a commercial mindset
  • A willingness to learn and an eagerness to grow within an organisation
Responsibilities
  • Managing platform activation for all our relevant partners, Smartly, Meta, Tik Tok, Snapchat & Pinterest across all of our product lines (eg. consumer)
  • Help deliver our new paid social strategy
  • Running performance reports to understand weekly trends and campaign successes
  • Working with the channel lead to update internal stakeholders on projects that we are running for them. (eg. Local Market Teams & Product Teams)
  • Work with the channel lead to sell in the channel to internal budget holders.
  • Run “Post Campaign Analysis” on each campaign to gain learnings
  • Work with data science teams to better understand the impact of campaigns

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps improve their public image and strengthen community relationships.

Company Stage

Series H

Total Funding

$2.2B

Headquarters

London, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

4%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's diverse restaurant partnerships, ranging from fast food to high-end eateries, offer customers a wide array of dining options.
  • The launch of exclusive services like Plus Diamond and VIP schemes aims to attract high-spending customers, potentially increasing revenue.
  • Collaborations like the 'Hydration Station' initiative with Humantra show Deliveroo's commitment to rider welfare, which can improve rider satisfaction and retention.

What critics are saying

  • The food delivery market is highly competitive, with major players like DoorDash and Delivery Hero posing significant threats.
  • Recent financial losses and a 'sell' rating from Shore Capital indicate potential financial instability and investor skepticism.

What makes Deliveroo unique

  • Deliveroo's three-sided marketplace model efficiently connects customers, restaurants, and delivery riders, providing a seamless and integrated service.
  • The company's subscription service, Deliveroo Plus, offers unlimited free delivery, enhancing customer loyalty and providing a steady revenue stream.
  • Deliveroo's involvement in community initiatives, such as providing free meals to NHS workers, strengthens its public image and community ties.
INACTIVE