Account Director
Influencer Marketing
Confirmed live in the last 24 hours
Viral Nation

201-500 employees

Global digital agency enhancing brand-consumer connections
Company Overview
Viral Nation, a global digital and social agency, excels in driving growth and fostering connections through performance and innovation. The company's competitive advantage lies in its use of real-time data and first-hand insight to bridge the gap between brands and consumers, delivering superior value to their communities. As an industry leader, Viral Nation collaborates with individuals who have an in-depth understanding of their audiences, enabling the creation of smarter, more effective strategies.
AI & Machine Learning
Data & Analytics
Crypto & Web3
B2B

Company Stage

Private

Total Funding

N/A

Founded

2014

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

1%

2 year growth

20%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Social Media
Word/Pages/Docs
Marketing
CategoriesNew
Growth & Marketing
Social Media
Requirements
  • 5+ years experience in the digital marketing field (agency experience preferred)
  • Experience leading digital-first campaigns, influencer management considered an asset
  • Excellent interpersonal, written and verbal communication skills
  • Able to independently translate high-level goals into actionable plans
  • Ability to manage several tasks at once with strong leadership and presentation skills
  • Direct client service experience
  • Proven track record of client and team success
  • Proficient with Google Drive software (Google Docs, Sheets, and Slides)
Responsibilities
  • Build rapport and grow strong relationships with your clients, peers and senior stakeholders through the demonstration of industry knowledge and the application of best business practices
  • Ensure collaboration between Business Development, Strategy and Client Services to scale and grow your book of business with existing and new clients
  • Manage all aspects of the client business providing exceptional client service while maximizing business opportunities
  • Be a trusted advisor to your clients, team members and peers through the demonstration and thorough understanding of influencer and social media marketing
  • Guide decision-making and provide credible counsel to internal and external stakeholders
  • Lead your team through example and ensure all team members are delegated work appropriate to their expertise, skill level and seniority
  • Maintain an open and clear line of communication among your clients, peers and team members
  • Motivate your team to deliver the Viral Nation standard of excellence to make certain that the client feels confident in the work that is being produced
  • Mentor your team to maximize each individual’s growth to become leader in their role
  • Continuously keep learning and adapting to industry trends, news, innovations and regulations related to social media and influencer marketing, while sharing the knowledge with your team
  • Have a thorough understanding of the services and capabilities Viral Nation offers to clients across influencer, social media and performance marketing
  • Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges
  • Work closely with Business Development and Client Excellence teams to identify revenue opportunities and lead organic growth for existing clients
  • Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged
  • Develop and motivate the Account team to deliver the highest standards in leadership, insight, delivery and spirit in the industry, as seen by clients and internal partners
  • Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member
  • Acts as a positive role model through example
  • Proactively keep abreast of industry trends and share knowledge with team
Desired Qualifications
  • Experience in influencer management
  • Experience in performance marketing
  • Experience in social media marketing
  • Experience in Value Based Selling
  • Experience in budgeting and reporting on progress
  • Experience in negotiating
  • Experience in managing and growing a book of business