Client Engagement Associate

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Developing impactful solutions is something we do together at Ensono, because Ideas Start Here. Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with passion for our business. This is a place where your ideas can Do Great Things.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.

Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your own path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment. You will support this mission in this role, where you will be doing the following:

About the role and what you’ll be doing: 

This is a unique opportunity to work side-by-side with a leading sales team and an extremely approachable and knowledgeable senior management team. Ensono is currently hiring a Client Engagement Associate  to aid and initiate sales cycles for our team. This position is responsible for feeding the sales pipeline by identifying and developing new sales leads to pass on to Ensono’s sales organisation, routing/decisioning existing leads appropriately, researching key accounts and sourcing, contacting, educating and qualifying new prospects via phone and email to create sales ready opportunities. In conjunction with inbound marketing leads, the Client Engagement team qualifies and sets up initial discovery calls for the New Client Engagement (new logo) sales team within their territory via lead optimization and outbound efforts. 

Responsibilities:

• Routing, reassigning, and/or following up with unassigned leads. 
• Identifying additional potential leads in key accounts, profiling customers, and enriching our prospect account information, both proactive and reactive.
• Building account plans and monitoring key accounts for activity that can lead to engagement
• Identify new relevant prospects and enrich SalesForce.com (e.g., identifying new contacts and enriching key data for prospect accounts)
• Prospect into accounts via phone, email, linkedin, and outreach in order to set quality meetings in territories with pipeline deficits
• Produce qualified meetings for our New Logo sales team that convert into pipeline opportunities
• Achieve key metrics and adhere to SLA’s for Marketing MQLs on a monthly and quarterly basis
• Know what it takes to meet or exceed your goals and maintain the momentum to do so
• Perform research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools
• Learn how to navigate through an organization to get what you need
• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives
• Take an active interest in the Technology Market and gain knowledge of key ‘go-to-market’ strategies of our partners; Microsoft, Amazon and Google.
• Work with mentors to set goals for yourself to gain consideration for promotion
• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool.

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

Your experience and skills:

• Self-starter mentality with a well-developed interpersonal, decision-making, and organizational skills
• Confident engaging in conversations with new prospects over the phone
• The ability to not take NO as an answer - tenacious
• Exceptional communication and social media skills are necessary to create multiple access points into the market and prospect accounts
• Ability to acquire and maintain knowledge of Ensono’s wide range of service offerings.

What we offer

We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued.

Benefits  

We believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we’ll give you a very competitive base salary and a range of benefits as soon as you join.  On top of your highly competitive base salary, we offer:

• Sales related commission plan
• 27 days’ annual leave.
• ½ off for your birthday
• 1 Volunteer Day
• 5 Days Study Leave
• Contributory salary sacrifice pension
• Private Medical Insurance, Long Term Disability and Life Insurance
• Perkbox discount scheme
• Wellness Platform support from Virgin Pulse
• Employee Assistance Program
• Company wide initiatives on inclusion, diversity, innovation and sustainability
• Community outreach and mentoring opportunities
• Give as you earn
• Hybrid flexible working arrangements

Growth starts here.

Ensono is a place to make better happen – for our clients and for your career. At Ensono, your skills and expertise will grow every day. You will be empowered to do impactful work by influencing mission-critical platforms, modernizing systems, and building innovative applications as you partner with our remarkable clients. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We’re a global-first organization with collaboration as one of our core values. We believe our global perspective is our strategic advantage. With physical offices in Europe, India, and the United States, as well as areas of remote workforce concentration.