Full-Time

Technical Support Engineer

Confirmed live in the last 24 hours

Sustainable Talent

Sustainable Talent

11-50 employees

AI-powered talent recruitment solutions

Consulting
Enterprise Software

Compensation Overview

$75 - $87Hourly

Senior

Santa Clara, CA, USA

This is a W-2 full-time contract based in Santa Clara, CA.

Category
Customer Success & Support
IT Support
IT & Security
Requirements
  • Bachelor or Masters degree in Computer Science, Electronics, Software Engineering, or equivalent experience.
  • 5+ years’ experience with 2+ years customer support or software-hardware testing experience required.
  • Experience troubleshooting and resolving hardware or software issues a must.
  • Deep understanding of the Windows OS.
  • Deep knowledge of PC architecture, supercomputers, and computer clusters.
  • Must have extensive experience building, configuring, and troubleshooting PCs, or laptop systems.
  • Experience with debugging tools, memory dump analysis and remote debug.
  • Strong analytical & problem-solving skills, excellent interpersonal skills and should be able to handle multiple projects independently.
  • Good written and verbal communication skills are essential.
  • The candidate should be willing to work flexible hours.
Responsibilities
  • Work with software developers, program managers, and customers to investigate reported issues, assist in root cause determination, and verify reported defects are fixed.
  • Replicate Customer / End user reported issues.
  • Candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners.
  • Focus will be to analyze and reproduce issues reported by OEMs customers and partners.
  • Additional responsibilities include testing NVIDIA products on customer specific platforms to ensure compatibility and provide timely communication to cross-functional groups.
  • You will help triage, isolate, and resolve reported problems.
  • Develop and implement software tools that improves productivity.

Sustainable Talent is dedicated to modernizing the recruitment field, leveraging AI technology for efficient real-time recruiting, staff augmentation, and providing both full-time and contract roles. This company stands out as a bridge for talent in startups and established industry leaders, ensuring top companies are matched with the best individuals. Their commitment to cutting-edge technology and a focus on sustainable talent retention makes it an ideal workplace for those interested in the forefront of HR tech and innovative staffing solutions.

Company Stage

N/A

Total Funding

N/A

Headquarters

Wayne, New Jersey

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Working at Sustainable Talent provides the opportunity to be at the forefront of sustainable and ethical recruitment, a growing trend in the corporate world.
  • Employees can take pride in contributing to a company that prioritizes environmental and social responsibility, aligning with personal values of sustainability.
  • The company's innovative approach to recruitment can lead to professional growth and the development of new skills in green technologies and sustainable practices.

What critics are saying

  • The niche focus on sustainability may limit the client base to only those companies with strong CSR commitments, potentially restricting market growth.
  • As a relatively new player in the recruitment industry, Sustainable Talent may face challenges in establishing credibility and competing with established firms.

What makes Sustainable Talent unique

  • Sustainable Talent's unique focus on eco-friendly and socially responsible hiring practices sets it apart from traditional recruitment firms.
  • Their commitment to sustainability and ethical labor practices appeals to companies looking to enhance their corporate social responsibility (CSR) profiles.
  • By integrating green technologies and sustainable methodologies into their recruitment processes, Sustainable Talent offers a modern and forward-thinking approach to talent acquisition.

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