INACTIVE
Full-Time
Helpdesk Technician
Case management & accounting software
Compensation Overview
$8
Junior, Mid, Senior
Feltham, UK
Requirements
- Qualification (or progression towards a qualification) in a legal or numerate discipline
Responsibilities
- LEAP Legal Software is a multinational Legal Tech company that develops integrated productivity solutions for the legal profession including practice management, case management, document management, accounting, and legal publishing, as well as client and lawyer collaboration tools
- LEAP has more than 600 employees in offices throughout Canada, the United States, Australia, the United Kingdom, Ireland and New Zealand. LEAP supports the software needs of more than 25,000 law firms and has more than 10,000 firms using its flagship cloud product, LEAP
- LEAP will provide you with the best training, equipment, mentoring and support that we are capable of to optimise the chances of you being successful
- We employ people who can get things done and will appreciate being part of an accountable, high-performance culture
- We are seeking a Helpdesk Technician to join our highly motivated, high velocity and growing team in our Twickenham office
- The Helpdesk Technician will focus on guiding LEAP customers for various use and installation related questions. The candidate should be able to understand customer's need related to particular product use and maintain a product log capturing any identified issues or new feature requests. Our team are passionate, driven and strive to provide world class services to our clients, as well as drive internal efficiencies
- The Helpdesk Technician will be the first point of contact for solicitors and other legal staff when they encounter queries and issues using our products. You must be able to recognise the needs of our clients and work conscientiously and proactively to provide the best outcomes for them
Leap’s mission is to create innovative legal software solutions which improve the quality of service provided by law firms, resulting in better help for those in need. Leap’s industry leading cloud-based legal practice productivity software helps law firms looking to maximize productivity, efficiency, and profitability.
Company Stage
N/A
Total Funding
N/A
Headquarters
Jersey City, New Jersey
Founded
1992
Growth & Insights
Headcount
6 month growth
↓ -10%1 year growth
↑ 1%2 year growth
↑ 8%Benefits
Health Insurance
Retirement Savings Plan
Work/Life Balance
Culture
Employee stock Purchase Plans
Learning & Development
Global Workspace
PTO Program
INACTIVE