Global Manager

POSITION SUMMARY

Client Development Team (CDT)

Spencer Stuart is investing in our approach to business development, with a focus on more effective client targeting, improving the quality and impact of our interactions with potential clients, and creating a more competitive approach to business development.  Spencer Stuart’s Client Development Team (CDT) is focused on enabling these focus areas for the practices, working closely with consulting teams to acquire, organize, analyze and create the knowledge that differentiates Spencer Stuart in the market.  The CDT’s role is to be a trusted partner for the practice in facilitating the development of client strategy, BD insight, and go-to-market materials that build the firm's reputation as the pre-eminent global leadership advisory firm.  The RFP Manager will be a critical member of the response team to Request for Proposals and part of the Client Development Managers team.

Role Specification

The RFP (Request for Proposal) Manager will support consultants and their teams in developing a clear response strategy and coordinating the creation of technical and commercial proposals (including Search and Advisory focused proposals). This position is critical to developing a compelling response by aligning client RFP requirements with strategy and providing engaging, client-ready documents for Consultants. This role’s contributions directly impact the company’s proposal quality and win rate.

In this role, the RFPM will coordinate, prepare and complete all RFPs and questionnaires with the help of the CDT, operations team members, LAS team members, and other stakeholder groups. They would ensure that all RFPs and questionnaires are responded to in a comprehensive, accurate, consistent, and timely manner.

The RFPM will take a lead role in managing our internal RFP support processes, including leading a small team of RFP specialists, actively tracking the status of RFP responses, archiving final materials, and regular maintenance of our standard RFP content.

KEY RELATIONSHIPS

Reports To

CDT Leader or Commercial Capabilities & Advisory COO

Team

Global RFP Team

Other Key Relationships

Client Development Practice teams (NAM, EMEA and APAC)

Consultants in NAM, EMEA and APAC

Legal Team and other Global Functions Teams

Global CDT members

Position Location

United States of America (East Coast or Chicago)

KEY RESPONSIBILITIES

In Priority order:

• Coordinate and prepare the proposal (RFI, RFQ, ITT, etc.) based on client requirements

• Schedule and facilitate RFP response alignment, development, and review meetings as necessary

• Coordinate with the key members of the project team (consultants, associates, Client Development Team members, legal team, information security team etc.) at all stages of the proposal

• Analyze the RFP/bid requirements against the control document to ensure both compliance and responsiveness

• Maintain archives of RFP response materials

• Ensure consistency and quality of RFP deliverables

• Maintain RFP sample materials for all marketed solutions

• Work closely with the Legal Team to ensure proposal documents conform to company policy and guidelines

• Take a proactive role to constantly strive to improve the quality of the responses

• Update and maintain an active RFP response tracker and provide monthly summary reports Where appropriate, follow up with client procurement contacts to gather feedback

• Organize and maintain the RFP Wiki, and the RFP Resources folder shared with the Client Development team to ensure an up-to-date database of reusable answers

DESIRED OUTCOMES

Desired outcomes will be developed and refined in partnership with the CDT Leader.  Some initial priorities for the first 12 months include:

• Contribute meaningfully to the development of new, strategic and insightful approaches to proposal creation and coordination

• Together with the Client Development Team and Legal Team, establish a high quality and flexible response team able to partner with the consultant community to improve win rate and bring in more business

• Be recognized by the consultant community as an expert in RFP responses and a go-to person for this matter

• Develop a broad internal network

CANDIDATE PROFILE

The ideal candidate will be a bright problem solver with a balance of creativity and strong analytical and project management skills.  They will have a proven track record of coordinating and writing proposal. They will be a strong relationship builder with a relentless client service orientation and the confidence and maturity to be a credible trusted partner to a senior internal client base.   

IDEAL EXPERIENCE

5 years of experience in project management and a broad understanding of the bid management across sectors.

Experience working in an (international) consulting environment and/or a role involving stakeholder management and the management of multiple projects toward tight timelines; accustomed to an environment where competing demands are the norm.

Prior experience in bid management is highly preferred

Undergraduate degree

A master's degree would be a plus

OTHER PERSONAL CHARACTERISTICS

• Excellent presentation, writing, PowerPoint and Excel skills

• Spoken and written fluency in English

• Strong stakeholder management

• Strong intercultural communication

The base compensation range for this position is $130,000-$150,000 per year. The actual base compensation offered within this range will be dependent on the individual’s skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program.

Spencer Stuart also offers a competitive benefits package, which includes:

• Retirement savings plan with discretionary profit sharing contribution and employer match;

• PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable;

• Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account;

• Life Insurance, and short-term and long-term disability insurance;

• Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and

• Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage.

Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.