FAIRFAX, Va., May 13, 2025 /PRNewswire/ -- 3Pillar, a leading modern application strategy, design, and engineering firm, today announced additions to its delivery leadership team to support continued growth and further deepen its commitment to client outcomes. As part of this shift, Mike Hahn , 3Pillar's Chief Delivery Officer, will concentrate his focus exclusively on client success, as Akhil Agarwal joins as Chief Operating Officer to lead and continue to scale global delivery operations."These changes reflect the evolving market and the needs of our clients," said Mike Detwiler, CEO of 3Pillar. "Today's environment demands more than execution — it demands guidance and delivery partnership. By separating our client success and operational leadership, we're doubling down on both. Hahn brings unmatched client instinct and delivery capability, while Agarwal brings the operational strength to continue our scale with purpose and discipline. Together, they position us for our next chapter of growth."Mike Hahn, a 3Pillar veteran, will focus on building a team of senior delivery executives dedicated to driving business outcomes, deepening executive alignment, and delivering long-term value across all client engagements

Steve Rowe, Healthcare Lead at 3Pillar GlobalSubmitting and paying claims is the financial underpinning of the U.S. healthcare system, a system plagued with inefficiencies that create disconnects between health plans and health systems. As a result, revenue cycles and claims systems are clogged, the patient and member experience is disrupted, care quality is suffering, and innovations in care delivery are constrained.  The solution? Modernization. Modernizing the healthcare ecosystem reduces wasteful administrative spending, enhances price competitiveness, and drives strategic value. Providers, health plans, and health IT vendors can all leverage artificial intelligence (AI), robotic process automation (RPA), and low-code/no-code tools to improve revenue cycle and claims management by building customized experiences and workflows specific to their unique business needs. Here are seven ways organizations can leverage these modern technologies to improve revenue cycle management (RCM) and claim management. 1. Recreate the Health Plan AlgorithmHistorically, revenue cycle teams had to manually examine all denied claims, identify the most frequently rejected categories, analyze accepted claims within that category, and then adjust their process accordingly. Providers now have the opportunity to streamline this laborious process with technology. Generative AI and machine learning can analyze all historical claims submission data and health plan medical policies to understand why claims get denied