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About Kodif
Industries
Consumer Software
Enterprise Software
Company Size
11-50
Company Stage
Seed
Total Funding
N/A
Headquarters
Palo Alto, California
Founded
2021
Overview
Kodif.ai provides a low code platform designed for customer experience (CX) automation, allowing non-technical teams to create, test, and manage customer support processes. The platform is particularly useful for e-commerce businesses and subscription services that depend on effective customer support. Users can automate tasks such as refund processing, proactive outreach to customers, managing subscriptions, preventing fraud, and assisting support agents. This helps businesses reduce the time spent on handling customer inquiries, improve customer satisfaction, and boost overall productivity. Kodif.ai stands out from competitors by focusing on a subscription-based model with various service tiers, enabling clients to choose features that best fit their needs. The ultimate goal of Kodif.ai is to enhance the customer experience by utilizing contextual data to provide personalized support.
Simplify's Take
What believers are saying
- Kodif's partnership with Dollar Shave Club automates 65% of customer support chatbot tickets.
- Participation in Google for Startups Accelerator: AI First boosts Kodif's growth potential.
- The growing trend of low-code platforms supports Kodif's market expansion opportunities.
What critics are saying
- Emerging low-code platforms could dilute Kodif's market share in CX automation.
- Rapid AI evolution may require significant R&D investment to maintain Kodif's competitiveness.
- Data privacy concerns could impact client trust and increase compliance costs for Kodif.
What makes Kodif unique
- Kodif.ai offers a low-code platform for non-technical teams to automate customer support.
- The platform includes features like automated refunds, proactive outreach, and fraud prevention.
- Kodif.ai leverages contextual customer data for personalized support and improved customer satisfaction.
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Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↑ 18%2 year growth
↑ 14%SAN FRANCISCO, Calif., Dec. 16, 2024 /PRNewswire/ - Kodif, a leading provider of CX automation solutions, is excited to announce its strategic partnership with Dollar Shave Club.
Kodif, a provider of customer experience automation solutions, announced its partnership with Halo Collar.
SUNNYVALE, Calif., April 15, 2024 /PRNewswire/ -- Kodif has been selected to participate in the Google for Startups Accelerator: AI First. This prestigious program, designed specifically for startups in the U.S. and Canada leveraging AI to drive innovation and responsible growth, marks a significant milestone for the company.Kodif is a customer support automation platform aiming to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers. The GenAI-powered solution for support agents turn complex CX workflows into one click actions and auto-generate responses based on previous interactions. In addition, the customer-facing automation enables up to 70% of customers to self-resolve their queries through various channels such as chat, email, and self-service forms.Kodif GenAI customer support automation platform joins the first batch of Google for Startups Accelerator: AI First. Post thisSet to begin on April 8th at Google Cloud Next 2024 , the accelerator offers an opportunity for Kodif to rapidly scale
CALGARY, ALBERTA, October 5, 2023 - Plug and Play Alberta has announced the 23 startups selected for the fourth cohort of their Sector Agnostic program. The aim of this initiative is to bring global innovation to the region through the expansion of businesses, providing guidance, and facilitating pilots and proof of concepts among selected startups.
Kodif is Hiring for 4 Jobs on Simplify!
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About Kodif
Industries
Consumer Software
Enterprise Software
Company Size
11-50
Company Stage
Seed
Total Funding
N/A
Headquarters
Palo Alto, California
Founded
2021
Kodif is Hiring for 4 Jobs on Simplify!
Find jobs on Simplify and start your career today
People Also Viewed
Discover companies similar to Kodif