ATI Business Group

ATI Business Group

Global travel and hospitality BPO services

Overview

ATI Business Group provides global business process management, technology and services tailored for the travel and hospitality sector. It pairs cost-effective technology with a scalable pool of professionals on demand to run back-office and travel-related processes—from fare loading and ticketing to finance, automation, and travel tech. Its focus on the travel and hospitality industry and its breadth of disciplines, combined with an emphasis on trust, clear communication, and quality delivery, sets it apart. Its goal is to help clients grow by delivering the right technology and talent to improve outcomes for their customers.

About ATI Business Group

Simplify's Rating
Why ATI Business Group is rated
C+
Rated B on Competitive Edge
Rated C on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Robotics & Automation

Consulting

Enterprise Software

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Jakarta, Indonesia

Founded

2001

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Simplify's Take

What believers are saying

  • ATI posted active openings in 2026, including Support Engineer and Travel Consultant roles.
  • The company claims under 10% annualized turnover, preserving client knowledge and delivery quality.
  • Its automation and AI hiring signals demand for higher-margin services beyond manual processing.

What critics are saying

  • No customer names, contract sizes, or audited financials are public, hiding concentration risk.
  • Its site claims 99.5% accuracy; any service failure quickly damages travel-provider renewals.
  • A generic BPO in Indonesia faces relentless wage pressure from larger outsourcing rivals.

What makes ATI Business Group unique

  • ATI Business Group serves only travel and hospitality, with 20+ years focus.
  • It offers 100+ disciplines, spanning ticketing, finance, automation, and GDS workflows.
  • Nine delivery centers and 2,000+ trained professionals support 24/7 global operations.

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Benefits

Flexible Work Hours

Company News

ATI Business Group
Apr 12th, 2022
ATI Business Group recognized as 20 Rising Global Stars

For the second year in a row, ATI Business Group (“ATI”) has been featured in Forbes Indonesia publication amongst the list of “20 Rising Global Stars” in Indonesia.

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