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Ada

Ada

AI-powered customer service automation platform

AI & Machine Learning

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Company Overview
Ada stands out as a global leader in customer service automation, providing an AI-powered platform that enables companies to efficiently resolve customer inquiries across various languages and channels. Their competitive edge lies in their "build once, deploy everywhere" approach, allowing customer service teams to interact on both digital and voice channels without duplicating efforts. With a track record of powering over 4 billion automated customer interactions for industry giants like Meta and Verizon, Ada exemplifies industry leadership and technical prowess.
AI & Machine Learning
B2B

Company Stage

Series C

Total Funding

$190.7M

Founded

2016

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-18%