Affinitiv provides integrated, data-driven software and services for the automotive industry to manage the full customer lifecycle across OEMs, dealerships, and service centers. Its products combine marketing software with consulting services to enhance initial engagement, communications across touchpoints, conversion tracking, and loyalty programs. The platform helps clients target new prospects and re-engage lapsed customers through personalized campaigns, newsletters, analytics, and events, all delivered via a subscription model. What sets Affinitiv apart is its consultative, customized approach and end-to-end integration across the customer journey, rather than generic marketing offerings. The company’s goal is to help automotive businesses build brand awareness, attract new customers, improve engagement at every stage, and increase sales and long-term loyalty.
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Industries
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
N/A
Headquarters
Buffalo Grove, IL
Founded
2016
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Lantern Partners recruits Chief Financial Officer for Affinitiv. Affinitiv is a leading provider of data-driven marketing and software solutions for the automotive industry. The company helps automotive OEMs, dealer groups, and individual dealerships attract, convert, and retain customers across the entire vehicle ownership lifecycle. Affinitiv combines proprietary first-party data, software, and marketing capabilities to deliver highly targeted and personalized customer communications, supporting more than 5,500 dealerships and all major automakers nationwide. As Affinitiv continues to scale, the company sought an experienced, commercially oriented CFO who could bring greater financial visibility, operating discipline, and scalability to the organization. Lantern Partners, Inc. is pleased to announce the appointment of Kurt Phillips as Chief Financial Officer. Phillips brings more than two decades of finance leadership experience across private equity-backed SaaS, technology, and tech-enabled services businesses. Most recently, he served as Chief Financial Officer of SEG, an RFE Investment Partners-backed sales and marketing services platform, where he partnered with the sponsor and management team on the company's financial and operational transformation and completed multiple acquisitions. Previously, Phillips held CFO and CFO/COO roles at Emplify, eShots, Hostway, and ShopperTrak. At Affinitiv, Phillips will lead the finance organization and serve as a key partner to CEO Sharon Kitzman, the Board, and the broader leadership team. He will focus on strengthening forecasting and reporting, improving analytical visibility across the business, modernizing financial systems and processes, and building the finance organization needed to support continued growth. His experience working with private equity sponsors, building scalable finance functions, improving profitability, executing M&A, and preparing businesses for successful exits makes him well suited to help Affinitiv drive its next phase of growth and value creation.
Affinitiv announces CapSure, a new Meta AI glasses integration for hands-free service video inspections. * 07/09/2026 July 9, 2026 | Chicago, IL - Affinitiv, a leading provider of intelligence-driven software and lifecycle marketing solutions for automotive retail, today announced CapSure by Affinitiv, a new integration with Meta AI glasses designed to make service video inspections faster, easier, and more customer-friendly. Affinitiv is pairing its CapSure platform with its Multi-Point Inspection and Tech Video solutions to support hands-free video capture using Meta AI glasses. Service technicians can record inspection videos from their own point of view - keeping both hands free while capturing clear, guided video of recommended repairs, worn components, safety concerns, and maintenance needs - without needing to hold a phone or tablet. For service advisors, CapSure creates a stronger bridge between the technician's findings and the customer conversation. Advisors can share technician-recorded videos with customers to help explain recommended work, provide visual proof, and remove the guesswork that often slows approval decisions. For the service lane, advisors with CapSure can perform vehicle walkarounds while recording video of pre-existing conditions and needed repairs. The result is a more transparent service experience that can help dealerships improve customer confidence, increase repair order approvals, and create a smoother path from inspection to authorization. "CapSure represents the next step in making the service experience more transparent, more efficient, and more customer-focused," said Sharon Kitzman, CEO of Affinitiv. "By pairing hands-free video capture with our inspection workflow, we are helping technicians document issues more clearly and giving advisors a better way to explain recommended service. This is exactly where automotive retail is headed, using smarter technology to create better conversations between dealerships and their customers." CapSure builds on Affinitiv's commitment to helping dealerships modernize fixed operations through data, automation, and customer-focused technology. About Affinitiv Affinitiv is the leading provider of intelligence-driven software and lifecycle marketing solutions designed to elevate the customer experience in automotive retail. Backed by more than 20 years of expertise, Affinitiv, Inc. partner with all major OEMs and support over 5,500 dealerships nationwide. Its customer data intelligence is the engine behind a next-generation suite of solutions that enable dealers and OEMs to connect with customers through timely, personalized, and predictive experiences. By uniting data, technology, and marketing intelligence, Affinitiv helps industry leaders identify new opportunities, streamline operations, and build profitable, lifelong customer relationships. For more information, visit Affinitiv.com.
Affinitiv has launched CapSure, a new integration with Meta AI glasses for hands-free service video inspections in automotive retail. The Chicago-based software company is among the first selected by Meta for this integration. CapSure pairs with Affinitiv's Multi-Point Inspection and Tech Video solutions, enabling service technicians to record inspection videos from their point of view whilst keeping both hands free. The technology allows technicians to capture clear, guided videos of recommended repairs, worn components, and maintenance needs. Service advisors can share these technician-recorded videos with customers to explain recommended work and provide visual proof. The integration aims to improve customer confidence, increase repair order approvals, and create a more transparent service experience. Affinitiv supports over 5,500 dealerships nationwide and partners with all major automotive manufacturers.
Affinitiv welcomes Thomas "T.O." Wagner as new Chief Revenue Officer. * 03/04/2026 March 4, 2026 | Chicago, IL - Affinitiv, a leading provider of data-driven marketing and software solutions for the automotive industry, announced today that Thomas "T.O." Wagner has joined the company as Chief Revenue Officer. In this role, Wagner will lead Affinitiv's global revenue strategy, overseeing sales execution, strategic accounts, and revenue operations as the company continues to scale its presence across dealerships, dealer groups, and OEM partners. Wagner brings more than 30 years of leadership experience across the automotive, software, and data-driven services sectors. Known for building strong team cultures and driving alignment across sales, marketing, and operations, he has held senior leadership roles at organizations including DMEautomotive, AutoPoint/Solera, and Reynolds & Reynolds. Throughout his career, Wagner has worked closely with dealer groups and OEMs to modernize go-to-market strategies and deliver sustainable growth. "T.O. is a proven revenue leader with deep industry knowledge and a strong reputation for developing teams and partnerships that perform," said Sharon Kitzman, CEO of Affinitiv. "He understands how to translate strategy into execution and how to help organizations grow in complex, competitive markets. We are excited to welcome him to the Affinitiv leadership team." As Chief Revenue Officer, Wagner will focus on strengthening Affinitiv's go-to-market approach, enhancing revenue predictability, and expanding relationships with key partners. His leadership will support Affinitiv's continued investment in customer-focused innovation and scalable growth. About Affinitiv Affinitiv delivers data-driven software and marketing solutions designed to help OEMs, automotive dealers, and dealer groups attract, convert, and retain customers across the entire ownership lifecycle. With more than 25 years of automotive and marketing expertise, Affinitiv supports over 5,500 dealerships and all major automakers nationwide. Powered by first party data, Affinitiv enables highly targeted, timely, and relevant communications throughout the customer journey, helping dealers build profitable, long-term customer relationships. For more information, visit Affinitiv.com.
Automotive intelligence and lifecycle marketing firm Affinitiv has appointed Sharon Kitzman as its new CEO, succeeding Interim CEO Steve Stubitz, who will remain Chairman of the Board.
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Industries
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
N/A
Headquarters
Buffalo Grove, IL
Founded
2016
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs