Agero provides roadside assistance and vehicle management services to drivers in distress. Their offerings include towing, accident management, and support for various automotive needs. Agero operates through a network of service providers that covers all U.S. zip codes and extends into Canada, ensuring that help is always available. The company partners with automakers, insurance companies, and repair facilities to deliver these services, generating revenue through memberships and business partnerships. Agero's accident towing service is designed for quick response times, prioritizing urgent situations. They also collaborate with insurance agencies to offer affordable options for service providers. Agero stands out from competitors by focusing on building strong relationships with customers and employees while continuously seeking new technologies to enhance their services. Their goal is to provide reliable support and improve customer satisfaction in the roadside assistance industry.

Automotive & Transportation

Agero

Specifically, Built In named Agero to the following lists:
100 Best Large Places to Work in Boston in 2025
100 Best Places to Work in Boston in 2025
This marks the fifth consecutive year that Agero has been recognized among the best places to work.

Built In Again Names Agero a Premier Workplace in Annual Best Places to Work Awards

MEDFORD, Mass. - June 18, 2024 - Agero, the motor club providing powerful and user-friendly software and support for roadside assistance service providers, announced the launch of its Summer Hustle '24 program, "The Performance Series."

Agero to Launch 4th Annual Summer Hustle Program for Service Providers, Recognizing Exceptional Customer Service During High Volume Summer Months

Partnership Focuses On Collaboration Across Industries to Prevent FraudOAK BROOK, Ill., June 12, 2024 /PRNewswire/ -- Two leaders in their respective industries are joining forces to protect insurers and our communities from questionable third-party roadside and vehicle service providers to deter insurance fraud. The National Insurance Crime Bureau (NICB), the nation's premier not-for-profit organization dedicated to preventing and prosecuting insurance fraud and crime, and Agero, the leading white-label provider of digital driver assistance services and software for the majority of automotive insurance brands, are forming a strategic partnership to combat fraud before it happens."Through this strategic partnership, NICB and Agero will work together to detect fraudulent activities swiftly, prevent losses, and protect everyday Americans from vehicle service provider scams and crimes," said David J. Glawe, President and CEO of NICB.The FBI reports that insurance fraud (non-health insurance) is estimated to be more than $40 billion per year, costing the average U.S. family between $400 and $700 annually in increased premiums. Additionally, auto insurance fraud is underreported, as 29 percent of those who say they were victims never reported their suspicions. These are the exact negative impacts that NICB and Agero are looking to address in their partnership."Agero's comprehensive approach to detecting malicious behavior and road safety enhancement is driven by our relentless pursuit to protect drivers and insurers through technological innovation and our commitment to excellence," said Jeffrey Blecher, Chief Operating Officer at Agero

Nicb And Agero Join Forces To Combat Insurance Fraud

MEDFORD, Mass.--(BUSINESS WIRE)--Headline of release dated March 19, 2024, should read: Agero Expands Deployment of Crash Response Technology Following Significant Growth in 2023 (instead of Agero's Crash Response Volume Doubled in 2023, as More Top Insurers Embrace Telematics-Driven Crash Detection). The updated release reads:. AGERO EXPANDS DEPLOYMENT OF CRASH RESPONSE TECHNOLOGY FOLLOWING SIGNIFICANT GROWTH IN 2023

Correcting And Replacing Agero Expands Deployment Of Crash Response Technology Following Significant Growth In 2023

Agero'S Crash Response Volume Doubled In 2023, As More Top Insurers Embrace Telematics-Driven Crash Detection

MEDFORD, Mass.--(BUSINESS WIRE)--Agero, the leading white-label provider of digital driver assistance services and software for the majority of automotive and auto insurance brands, announces the expanded deployment of its Crash Response technology after experiencing record growth in 2023. The expansion enables Agero to roll out its critically important Crash Response offering, which immediately works with emergency services to dispatch support after a crash has been detected, to more consumers across the U.S. - particularly important as vehicle accident rates and severity continue to rise. With two additional Top 10 carriers launching programs last year, Agero’s Crash Response dispatch volume doubled. This means not only twice the number of opportunities to realize savings associated with capturing vehicles from accident scenes, but also twice the number of potentially life-saving customer interactions. “Safety is always the paramount concern whenever a collision occurs,” said Ben Zatlin, Vice President and Head of Accident Management at Agero

Ageros Crash Response Volume Doubled In 2023, As More Top Insurers Embrace Telematics-Driven Crash Detection

With its legacy of digitalized driver assistance services leadership, Agero's compelling value proposition underpins its sustained success.SAN ANTONIO, Jan. 16, 2024 /PRNewswire/ -- Frost & Sullivan recently assessed the digitalized roadside assistance services industry and, based on its findings, recognizes Agero with the 2023 North American Company of the Year Award. The company is a provider of white-label roadside assistance and accident management software and services, helping client brands increase affinity and loyalty in the moments that matter most to their customers. Primarily operating as a business-to-business company, Agero creates a seamless experience for customers and service providers by utilizing cutting-edge technology, such as artificial intelligence (AI) and machine learning (ML), to dispatch help quickly and efficiently when and where needed. Moreover, the company's commitment to safety and reliability has earned it a reputation for excellence and its dedication to customer satisfaction sets it apart as a leader in the field.AgeroAgero's vision centers on developing and implementing advanced technology solutions in the automotive and insurance landscape with the stated purpose of increasing driver safety and helping businesses strengthen relations with their customers and policyholders. Agero's software solutions are built to address the specific needs of each stakeholder involved in the driver assistance service event: the consumer, the agent, the service provider and the client (including their agents and/or dealers) - providing transparency to each throughout the entire job

Agero Applauded By Frost & Sullivan For Bolstering Driver Safety, Reducing Costs, And Elevating Customer Relations With Its Market-Leading Position

SAN ANTONIO, Jan. 16, 2024 /PRNewswire/ - Frost & Sullivan recently assessed the digitalized roadside assistance services industry and, based on its findings, recognizes Agero with the 2023 North American Company of the Year Award.

Agero Applauded by Frost & Sullivan for Bolstering Driver Safety, Reducing Costs, and Elevating Customer Relations with Its Market-leading Position

Built In recognizes Agero as a top workplace in its 2024 Best Places To Work Awards.

Built In Recognizes Agero as a Top Workplace in Its 2024 Best Places To Work Awards

MEDFORD, Mass.  TORONTO--(BUSINESS WIRE)--Agero, whose leading B2B software and services enable auto manufacturers, insurers, fleets and others to support their customers at every stage of vehicle ownership, and Geotab, a global leader in IoT and connected transportation, announced that roadside assistance services powered by Agero are now available to the fleet telematics company’s customers. As part of its mission to connect telematics to businesses and make our roads safer for everyone, Geotab’s updated Roadside Add-In gives fleets fast and easy access to help delivered by a trusted name in roadside assistance.Geotab’s Roadside Add-In leverages Agero’s curated third-party network of digitally enabled light, medium and heavy duty service providers. By qualifying, monitoring, and continuously measuring these providers against key performance metrics, Agero blends data analytics, territory and job optimization, and relationship management to ensure dispatch of the correct provider vehicle with the required equipment, which increases vehicle uptime and improves fleet productivity. With more than two decades of experience harnessing telematics technology, Agero’s emphasis on transparency and digitally optimized experiences keep drivers informed on the current status of their request, including real-time updates on estimated arrival time, live truck tracking on a map and customizable SMS alerts.“Fleets simply cannot afford to leave vehicles stranded on the side of the road. No matter where our clients’ vehicles travel, it’s critical to their businesses that they remain up and running - even after a breakdown,” said Louis De Jong, Chief Revenue Officer with Geotab

Agero Chosen To Improve, Modernize Vehicle Disablement Assistance For Industry-Leading Fleet Telematics Provider | Business Wire

Roadside assistance and vehicle management services

Agero

Roadside assistance and vehicle management services

Agero

Roadside assistance and vehicle management services

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