A

AirHelp

Claims management for air passenger rights

Overview

AirHelp helps travelers obtain compensation from airlines for flight disruptions such as delays, cancellations, and overbooking. The service handles all paperwork and communications with airlines, making the claims process easier for passengers. It operates on a no-win-no-fee basis, charging a fee only if compensation is secured for the traveler. The product uses technology and a global network of legal partners to streamline enforcing passenger rights on a worldwide scale. With a track record of assisting over 2.7 million passengers, the company stands out by offering broad global reach and a straightforward claims process. Its goal is to maximize refunds for travelers by efficiently enforcing air passenger rights and letting users rely on automated and partner-supported case management.

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About AirHelp

Simplify's Rating
Why AirHelp is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsConsumer SoftwareLegal

Company Size

201-500

Company Stage

Series A

Total Funding

$12.4M

Headquarters

Berlin, Germany

Founded

2013

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Simplify's take

What believers are saying

  • More than 1 million travelers downloaded AirHelp's app by June 2026.
  • AirHelp says 3.4 million passengers have been paid, strengthening brand proof.
  • 2026 app updates added rewards voting, deepening engagement beyond one-off claims.

What critics are saying

  • Airlines rejected 58% of valid claims in 2025, prolonging payouts and frustrating users.
  • BBB complaints in 2026 cite missed transfers and expired claims, damaging trust.
  • If regulators cap no-win, no-fee fees, AirHelp's core monetization collapses.

What makes AirHelp unique

  • AirHelp combines compensation claims, flight tracking, and AirHelp+ perks in one app.
  • Its legal network pursues rejected claims across EU, UK, Brazil, Turkey, and Saudi Arabia.
  • December 2025 Trein Vertraging acquisition extends AirHelp into train-delay compensation.

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Funding

Total Funding

$12.3M

Below

Industry Average

Funded Over

3 Rounds

Notable Investors:
Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Below Average

Industry standards

$15M
$8.2M
$12M
$15M
$30M

Benefits

  • Health Insurance
  • Gym Membership
  • Commuter Benefits
  • Wellness Program
  • Remote Work Options
  • Training Programs
  • Professional Development Budget
  • Company Social Events

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
Tracxn
May 5th, 2026
Airhelp - Funding & investors.

Airhelp - Funding & investors. Last updated: May 5, 2026 Airhelp's funding rounds. Airhelp has raised a total of $17.2M over 5 funding rounds: 3 Seed and 2 Early-Stage round s. Airhelp's largest funding round so far was a Series A round for $***** in Aug 2016. Here is the list of all funding rounds of Airhelp: | Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors | | Oct 22, 2017 | 2679738 | Series A | 7999219 | 4218747 | 2850153 | 5329558 | | Aug 04, 2016 | 7948097 | Series A | 5186388 | 8879798 | 1193642 | Evan Williams & 2 more | | 2014 | 9784 | Seed | 7728 | 6136 | 5930 | 9393 | | May 07, 2014 | 6837039 | Seed | 6448060 | 7470273 | 5795829 | 5567410 | | Mar 14, 2014 | 6113839 | Seed | 8828740 | 3438810 | 8524551 | Zillionize | Airhelp's investors. Airhelp has total 32 investor s, 29 are institutional investors including Y Combinator and 28 others, 3 are Angel investors including Naval Ravikant and 2 others. Here is the list of institutional investors of Airhelp: * Zillionize, located in Palo Alto (United States), made their first investment in Airhelp on Mar 14, 2014 in its Seed round. Are you a Founder? FAQs about Airhelp's funding and investors. Airhelp has raised a total of $17.2M over 5 rounds. Airhelp's largest funding round was a Series A round held on Aug 04, 2016 for $*****. Nordic Eye is the lead investor in Airhelp's latest funding round held on Oct 22, 2017. * 3 Seed rounds * 2 Early-Stage rounds Airhelp has a total of 32 investors. 29 are Institutional investors and 3 are Angel investors. Explore latest companies that raised funding recently * Boba Bhai - raised a funding of $4.3M in Series B round held on Mar 11, 2026. * Nprep - raised a funding of $1.5M in Seed round held on Mar 11, 2026. * AgentMail - raised a funding of $6M in Seed round held on Mar 11, 2026. * Innovative Space Carrier - raised a funding of $20.3M in Series A round held on Mar 11, 2026. * ENBASE - raised a funding of $2.22M in Seed round held on Mar 11, 2026.

Forbes España
Dec 3rd, 2025
AirHelp acquires Dutch startup Trein Vertraging to expand compensation to train travel

AirHelp has acquired Dutch startup Trein Vertraging as part of its expansion beyond air travel into multimodal transport compensation. Founded in 2024 by Michael Hillhorst and Daan Ykema, Trein Vertraging helps over 125,000 travellers monthly claim compensation for train delays in the Netherlands, achieving a success rate exceeding 95%. AirHelp CEO Tomasz Pawliszyn said the company sees significant potential to expand Trein Vertraging's operations within the Netherlands and into other European markets over the next year. The acquisition marks AirHelp's strategic move to broaden its service offering beyond airline passenger rights. Financial terms of the deal were not disclosed.

Travel + Leisure
Aug 14th, 2025
This Scenic Airport Was Just Named No. 1 in the U.S. for Its Punctual Flights, Traveler Experience, and Design

For the past 10 years, AirHelp, an online flight compensation service, has released its annual AirHelp Score to identify the world's best airports.

Siam News Network
May 28th, 2025
AirHelp Launches First Unlimited, Free Flight-Tracking App for Passengers

AirHelp launches first unlimited, free flight-tracking app for passengers.

Ohsem.me
Mar 18th, 2025
AirHelp Secures Significant Minority Investment from Abry Partners

AirHelp secures significant minority investment from Abry Partners.

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