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Anyone who has served as chief information officer at a number of different airlines is likely to have experienced a lot of highs and lows.Technology and teams will have come and gone, investments will have been made and perhaps abandoned, airline distribution strategy will have been formulated, thrown out and come 'round again. Scott Allard served as CIO of Allegiant between 2011 and 2017 and prior to that held the same role at Spirit Airlines. He now advises airlines and airline technology companies on strategy. In an interview with PhocusWire, he discussed the challenges of legacy systems, the mistakes he sees being made and what he would do if he was a CIO again.As you look at your previous roles as chief information officer of Spirit and then Allegiant, what have you learned that you wish you knew at the time?As I started looking at this question, I thought I’d come back to it because it’s so hard. Then, I started examining myself, is it hard because I’m not admitting to my previous mistakes? Why I find it hard became an interesting thing for me, because I feel like I did everything I should have at the time, but clearly not. So, what is it that I wish I knew? The best answer I have is that technology has become more available to more team members over time. I worked in healthcare before I went to Priceline, surveying home grown systems around the company to assess the risks and offer some sort of mitigation to those risks of having employees build stuff