Overview

Alliance Drawback Services helps importers and exporters recover refunds on duties, taxes, and fees from CBP through a full end-to-end duty drawback program. They begin with a no-cost assessment to identify refund opportunities, then file CBP applications, establish standard operating procedures, and manage data from brokers, CBP’s ACE system, and client systems using the Apollo platform, which uses robotic process automation and AI to create audit-ready records. They differentiate themselves with dedicated drawback teams, a contingency-fee model aligned to refunds, and a data-driven, hands-on approach that includes advisory and training to ensure ongoing compliance. Their goal is to maximize duty refunds for clients while reducing administrative work and maintaining ongoing governance of the program.