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Array Behavioral Care

Telepsychiatry platform with clinician support

Overview

Array Behavioral Care provides telepsychiatry services to improve access to mental healthcare by connecting patients with clinicians remotely and supporting clinicians with resources. It uses an online Patient Portal for messaging, viewing health records, requesting appointments, and managing prescriptions. Revenue comes from service fees paid by patients and healthcare partners. Its approach combines clinical delivery with clinician support and partner-focused operations to address clinician shortages and promote diversity and inclusion, aiming to expand access to reliable psychiatric care by scaling telepsychiatry.

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About Array Behavioral Care

Simplify's Rating
Why Array Behavioral Care is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise SoftwareHealthcare

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$32.9M

Headquarters

Chicago, Illinois

Founded

1999

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Simplify's Take

What believers are saying

  • September 2026 Rapid Care targets ED overcrowding and hospital psychiatric boarding pain.
  • January 2026 CCO hire and COO promotion sharpen enterprise sales and operations scaling.
  • CVS Health’s $25 million backing and existing health-system partnerships validate market demand.

What critics are saying

  • BBB logged 14 complaints in three years, signaling recurring patient-service friction.
  • Headcount fell from 401 in 2023 to 324 in March 2026, straining execution.
  • Hospitals can switch to rivals like Teladoc or Lyra if Array misses service-level promises.

What makes Array Behavioral Care unique

  • Array Rapid Care routes urgent patients to clinicians within 30 minutes, not generic intake.
  • Array CareConnect bundles acute, outpatient, and at-home behavioral care on Epic-based workflows.
  • Array’s March 2026 outcomes showed 27% depression remission and 86.95 NPS.

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Funding

Total Funding

$32.9M

Below

Industry Average

Funded Over

7 Rounds

Late VC funding comparison data is currently unavailable. We're working to provide this information soon!
Late VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Wellness Program
  • Employee Assistance Program
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave

Growth & Insights and Company News

6 month growth

0%

1 year growth

-1%

2 year growth

0%
PR Newswire
Sep 17th, 2026
Array Behavioral Care launches Rapid Care to triage urgent mental health patients and reduce ED overcrowding

Array Behavioral Care has launched Array Rapid Care, a clinician-led triage service designed to connect patients with urgent behavioural health needs to appropriate treatment. The service addresses a gap between outpatient care and emergency departments. After referral, patients connect with a licensed clinician within 30 minutes for assessment. They are then routed to suitable care options, including acute services, psychiatric consultation, outpatient treatment, or emergency care when necessary. According to Array's 2026 report, half of hospital leaders say over 20% of emergency department beds are occupied by behavioural health patients who could be treated elsewhere. Array Rapid Care aims to reduce unnecessary emergency department utilisation whilst ensuring patients receive appropriate care. The service extends Array's 25 years of experience in high-acuity behavioural health care into primary and urgent care settings.

PR Newswire
Jan 27th, 2026
Array Behavioral Care names CCO and COO to drive virtual behavioral health expansion

Array Behavioral Care, a virtual behavioral health provider, has appointed Kurt Hammond as Chief Commercial Officer and promoted Jason Robisch to Chief Operating Officer to support its expansion with hospitals and health systems. Hammond brings decades of experience in scaling commercial organisations and enterprise healthcare solutions. He will lead Array's commercial development and market strategy whilst expanding partnerships with health systems and health plans nationwide. Robisch, previously Chief of Staff, will oversee operational strategy and execution, focusing on operational excellence and scalability. His background includes digital health and telehealth leadership. The appointments come as demand for virtual behavioral care increases. Array, which has over 25 years of telepsychiatry experience, provides psychiatric and therapy services through a continuum of care from hospital to home.

Array
Jan 27th, 2026
Array Behavioral Care Expands Executive Leadership to Support Next Phase of Growth

Array Behavioral Care expands executive leadership to support next phase of growth. CHICAGO, IL - January 27, 2026 - Array Behavioral Care, the nation's leading virtual behavioral health provider, expands its executive leadership team with the appointment of Kurt Hammond as Chief Commercial Officer and the promotion of Jason Robisch to Chief Operating Officer. These appointments support Array's next phase of growth as it accelerates expansion with hospitals, health systems, and large provider groups, while scaling enterprise operations to meet rising demand for virtual behavioral care. "As demand for virtual behavioral health continues to grow, our ability to continue executing at scale becomes critical," said Shannon Werb, CEO of Array Behavioral Care.

Becker's Behavioral Health
Sep 12th, 2025
Array Behavioral Care launches tool to expand access

Chicago-based Array Behavioral Care, a virtual behavioral health provider, has launched Array OnDemand+, an acute behavioral health model.

HIT Consultant
Aug 14th, 2025
Array Behavioral Care Launches Care Pathways to Standardize Virtual Mental Health Treatment

- Array Behavioral Care, a virtual behavioral health provider, has introduced its proprietary Care Pathways, a structured framework designed to ensure patients receive timely, clinically appropriate, and tailored treatment.

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