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Audien Hearing

Direct-to-consumer hearing devices

Overview

Audien Hearing is a consumer hearing-technology company. The company develops and sells over-the-counter hearing devices, accessories, and customer-support services through direct channels. It serves adults seeking accessible hearing assistance and families supporting their purchasing decisions. Its operating model centers on product, regulatory, e-commerce, fulfillment, and service teams supporting a direct-to-consumer model. Teams work across product development, quality, compliance, e-commerce, marketing, operations, and customer care. Its work connects consumer hearing technology expertise with coordinated delivery for hearing-device customers. This structure supports consistent delivery across its products and services.

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About Audien Hearing

Simplify's Rating
Why Audien Hearing is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Differentiation

Industries

HealthcareConsumer Goods

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Scottsdale, AZ

Founded

N/A

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Simplify's take

What believers are saying

  • Costco.com launched October 2026, exposing Audien to millions of members.
  • Target expansion in April 2026 pushed retail presence above 11,000 locations.
  • Audien Shields launched June 2026, opening a preventive-hearing product line.

What critics are saying

  • FDA MAUDE logged an October 2026 Atom Pro 2 serious-injury complaint.
  • BBB shows 523 complaints in three years, including warranty and returns disputes.
  • Private-label commoditization and counterfeit domains like audien.us threaten trust and margins.

What makes Audien Hearing unique

  • Audien sells OTC hearing aids through Costco, Target, Walmart, Walgreens, and CVS.
  • Laurie Ann Goldman joined in February 2026 after scaling Spanx and Tupperware.
  • AudienCare bundles setup, maintenance, and four annual Sound Check visits.

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Benefits

  • Remote Work Options
  • Hybrid Work Options

Company News

Chain Drug Review
Oct 12th, 2026
Audien Hearing expands reach through Costco.com launch.

Audien Hearing expands reach through Costco.com launch. Costco.com debut brings Audien's O-T-C hearing aids and personalized support to millions of members nationwide. October 12, 2026. 2:18 PM SCOTTSDALE, Ariz. - Audien Hearing has launched its products on Costco.com, offering two exclusive over-the-counter hearing aid bundles that combine rechargeable devices, maintenance supplies and extended customer support. The move places Audien within North America's largest hearing aid retailer and represents a significant milestone in the company's effort to make hearing care more accessible and affordable. Available since Oct. 1, the Costco-exclusive Atom X and Ion IQ bundles allow members to purchase hearing aids online without a prescription while receiving ongoing guidance from hearing specialists throughout their hearing journey. "We started Audien asking why something as essential as hearing had to feel so out of reach," said Ishan Patel, CEO and co-founder of Audien Hearing. "We believe buying hearing aids should be as easy as buying reading glasses. Costco has already changed what people expect from hearing care by making quality and value available at scale. Bringing Audien to Costco.com builds on that with an accessible option members can order from home, backed by real people who support them at every step." The launch includes two Costco-exclusive packages: * Atom X Hearing Aid Bundle ($369 MSRP): Includes Atom X rechargeable hearing aids, a three-month supply of maintenance essentials and one year of AudienCare. * Ion IQ Hearing Aid Bundle ($649 MSRP): Includes Ion IQ rechargeable hearing aids, a three-month supply of maintenance essentials and three years of AudienCare. Both bundles come with access to AudienCare, the company's support program that connects customers with hearing specialists for assistance with setup, fit, maintenance and everyday use. The service also includes four one-on-one Sound Check video appointments annually, along with protection for device damage, theft or loss, subject to plan terms. Audien's rechargeable O-T-C hearing aids are designed for adults 18 and older with perceived mild-to-moderate hearing loss. The devices are available without a prescription and include personalized support, highlighted by a complimentary one-on-one Sound Check appointment with a hearing specialist. The Costco.com partnership is the latest step in Audien's retail expansion strategy. Earlier this year, the company rolled out its products in more than 1,000 Target stores and on Target.com, bringing its overall retail presence to more than 11,000 locations nationwide. Audien hearing aids are also available through Walmart, Walgreens and CVS. By launching initially with two exclusive online bundles, Audien aims to make hearing support more accessible to consumers seeking affordable, convenient solutions backed by personalized care. The company said the Costco relationship further advances its goal of making hearing care a routine and accessible part of everyday life.

PR Newswire
Jun 29th, 2026
Health-E Commerce(R) announces telehealth collaboration with Audien Hearing to expand access to FSA- and hsa-eligible hearing aids available on FSA Store(R) and HSA Store(R).

Health-E Commerce(R) announces telehealth collaboration with Audien Hearing to expand access to FSA- and hsa-eligible hearing aids available on FSA Store(R) and HSA Store(R). Jun 29, 2026, 10:35 ET With an estimated 30 million people who need hearing support, this collaboration makes affordable, over-the-counter hearing aids easily accessible with tax-free funds DALLAS, June 29, 2026 /PRNewswire/ - Health-E Commerce(R), parent brand to FSA Store(R) and HSA Store(R), the first and leading online stores dedicated to selling only products and telehealth services that are eligible with flexible spending account (FSA) and health savings account (HSA) funds, announced today a new collaboration with Audien Hearing to make FSA- and HSA-eligible over-the-counter hearing aids available and more affordable to purchase on FSA Store(R) and HSA Store(R). "As our population ages, hearing loss is expected to influence the quality of life for nearly 30 million people. Our commitment to making telehealth services more readily available and accessible will address the common barriers to support for people with hearing loss, including cost, lack of comfort, and the inconvenience of getting fitted for hearing aids," said Keri Kaiser, chief revenue officer for Health-E Commerce(R). "Our team is proud to collaborate with Audien Hearing to remove these barriers and help make proven telehealth support for hearing health more accessible." Audien Hearing is a leading provider of affordable over-the-counter hearing aids designed for individuals experiencing mild to moderate hearing loss. The company focuses on making hearing support more accessible through discreet, easy-to-use, FDA-regulated hearing devices that are available directly to consumers nationwide. "Access to hearing support shouldn't be limited by affordability, convenience, or access to the most advanced technology," said Ishan Patel, co-founder, Audien Hearing. "Our collaboration with Health-E Commerce(R) is a reflection of our dedication to meeting the needs of individuals with hearing loss because it delivers advanced technology to their doorstep, while allowing them to improve their health and save money with their tax-free healthcare funds." To learn more about Audien Hearing and to explore affordable FSA- and HSA-eligible hearing aid technology designed for everyday life, visit FSAstore.com(R) or HSA store.com(R). About Health-E Commerce(R) Health-E Commerce(R) is the parent brand to FSA Store(R) and HSA Store(R), online stores that serve the 70+ million consumers enrolled in pre-tax health and wellness accounts. The company also created Caring Mill(R), a popular private-label line of health products through which a portion of every purchase is donated to the Children's Health Fund. Since 2010, the Health-E Commerce(R) brands have led the direct-to-consumer e-commerce market for exclusively pre-tax health and wellness benefits. Health-E Commerce(R) plays an essential role in expanding product eligibility for important new categories within the list of eligible medical expenses. About Audien Hearing: Audien was founded by three grandsons determined to make hearing care more accessible after watching their grandparents struggle with traditional options. What began as a $500 investment in an Arizona garage grew into a company that has helped more than one million people hear better and reconnect with the moments that matter most. By challenging the high costs and complexity of traditional hearing care, Audien has made quality hearing solutions more affordable and accessible through direct-to-consumer innovation and personalized support from in-house hearing specialists. Today, Audien is leading a new approach to hearing wellness, recognizing that better hearing supports stronger relationships, cognitive health, and the confidence to live fully at any age. SOURCE Health-E Commerce

HearingTracker
Jun 26th, 2026
Audien launches $59 Audien Shields hearing protection device.

Audien launches $59 Audien Shields hearing protection device. Audien Shields are designed for concerts, sports, work, travel, and other loud environments, offering three protection settings and up to 45 dB of sound reduction. Published on Jun 25, 2026 Audien Shields. Audien Hearing has launched Audien Shields, a new hearing protection product designed to reduce loud sound exposure while preserving more natural sound quality than traditional foam earplugs, according to the company's press release. Scottsdale, Arizona-based Audien Hearing, best known for its over-the-counter Atom X and Atom Pro 2, said Shields were developed with input from audiologists and are intended for people who regularly spend time in loud environments, such as concerts, sporting events, job sites, racing events, travel settings, and other noisy everyday situations. According to Audien, Shields provide up to 45 dB of sound reduction and include a simple dial with three adjustable protection modes. The company says the goal is to reduce potentially harmful sound levels while maintaining speech clarity, music quality, and environmental awareness. Noise exposure remains a major public health concern. Prolonged exposure to sounds at or above about 85 dB can contribute to noise-induced hearing loss, and louder environments can become hazardous much more quickly. Concerts, stadiums, industrial settings, motorcycles, power tools, and other high-noise environments can all exceed safe listening levels depending on intensity and duration. Unlike conventional disposable earplugs, which can significantly muffle sound, Audien is positioning Shields as a more lifestyle-oriented form of hearing protection for people who want to remain engaged with their surroundings. The company says the device is designed to preserve a more natural sound experience while lowering volume across several use cases. Audien CEO Laurie Ann Goldman said the launch reflects the company's broader move beyond hearing aids into preventive hearing care. Hearing Tracker, Inc. create high-quality hearing solutions that are accessible to more Americans than ever before. Hearing Tracker, Inc. would be delighted if you never needed them. That's why Hearing Tracker, Inc. is launching Audien Shields. The hearing you protect today is the hearing you keep for tomorrow. Laurie Ann Goldman, Audien Hearing CEO Dr. Rachel Trinker, Head of Audiology at Audien Hearing, said the product was designed to address a common barrier to consistent hearing protection use: the perception that earplugs make music, conversation, or the surrounding environment sound dull or disconnected. "Real protection used to mean giving something up - sound, clarity, the feeling of being in the room," Trinker said. "We engineered Shields so people keep all of it." Audien Shields feature one dial with three adjustable protection modes. Key features of Audien Shields reportedly include: * Up to 45 dB of sound reduction * One dial with three adjustable protection modes * Natural sound preservation at each level * Comfortable design for extended wear * Low-profile fit * No batteries or charging required * Use cases including concerts, work, travel, racing, sports, and daily loud environments The product has an MSRP of $59 and is available now through AudienHearing.com. Audien says Shields are also expected to become available through Amazon and TikTok Shop.

PR Newswire
Jun 18th, 2026
Audien Hearing launches $59 Shields to protect hearing before damage occurs

Audien Hearing, America's leading over-the-counter hearing aid brand, has launched Audien Shields, audiologist-developed hearing protection priced at $59. The device offers up to 45 decibels of sound reduction whilst preserving natural sound quality through three adjustable protection modes. Unlike traditional ear protection that blocks sound entirely, Shields maintains audio clarity and voice intelligibility whilst reducing harmful noise levels. The technology addresses noise-induced hearing loss, which can begin after just 15 minutes of exposure to sounds above 100 decibels, common at concerts, stadiums and job sites. The launch represents Audien's expansion into preventative hearing care, complementing its existing hearing aid business. The battery-free device is available now at AudienHearing.com, with distribution planned for Amazon and TikTok Shop.

PR Newswire
May 28th, 2026
Audien Hearing launches $149 Atom Air, 'lightest' OTC hearing aid with 24-hour battery

Audien Hearing has launched the Atom Air, an over-the-counter hearing aid priced at $149, designed to address barriers preventing people from seeking hearing care. The device weighs less than previous models and requires no apps or professional appointments. The Atom Air features Audien's A1 MAX sound chip, 24-hour battery life, and a nearly invisible in-ear design. It offers one adjustable hearing mode with customizable frequency control and includes advanced sound isolation compared to the company's Atom ONE model. Founded by three entrepreneurs addressing their grandparents' hearing challenges, Audien Hearing claims to be the world's top-selling OTC hearing solutions provider. The company also offers the Audien Sound Check service, providing optional appointments with hearing specialists for personalised guidance.

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