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Avance Care

Primary care with same-day, telehealth

Overview

Avance Care provides primary care for children, teens, and adults, offering same-day and next-day appointments, with many locations open seven days a week and extended hours. Its care model blends in-person visits with telehealth to deliver personalized medicine, acting as a healthcare home base for families and individuals. Services cover a broad spectrum—from treating common illnesses and managing chronic diseases to addressing mental health concerns—while coordinating quick referrals to specialists when needed. Revenue comes from patient visits, telehealth consultations, and insurer partnerships. The company aims to improve the patient experience by making care accessible, comprehensive, and convenient.

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About Avance Care

Simplify's Rating
Why Avance Care is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Healthcare

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Morrisville, NC

Founded

2007

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Simplify's take

What believers are saying

  • Avance Care reported more than 30 North Carolina locations in February 2026.
  • Its behavioral health unit marked ten years and more than 100 staff in 2026.
  • Charlotte and Wilmington expansion shows demand for integrated primary and psychiatry services.

What critics are saying

  • BBB logged 15 complaints in three years, including billing and portal-access disputes in 2026.
  • Collections notices for old bills indicate revenue-cycle friction and patient trust erosion.
  • If payer contracts slip, Avance Care loses referrals and same-day volume across North Carolina.

What makes Avance Care unique

  • Avance Care pairs primary care with behavioral health, psychiatry, and nutrition across one network.
  • In March 2026, Avance Care opened its first standalone nutrition practice in Durham.
  • The company kept NC State Health Plan in-network access through September 2026.

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Benefits

  • Flexible Work Hours

Company News

PR Newswire
Nov 20th, 2023
Alo Expands Avance Care Presence With Addition Of Durham Family Medicine

Practice becomes third Avance Care location in Durham and 33rd in North CarolinaDurham Family Medicine, serving the community since 2008, to change name to Avance Care Broad StreetPractice founder Dr. Mohan Chilukuri and other staff continuing with Avance Care, as patient services expandDURHAM, N.C., Nov. 20, 2023 /PRNewswire/ -- Alo, the North Carolina-based healthcare company founded to support independent providers and help them maintain their independence, is continuing its growth by adding Durham Family Medicine to its lineup of primary care practices operating under the Avance Care banner. The addition marks the third Avance Care location in Durham and 33rd in North Carolina.The integration of Durham Family Medicine into the Avance Care network is a strategic step forward in Avance Care's mission to expand access to patient-centered care and comprehensive healthcare services for more North Carolinians. As part of the arrangement, Durham Family Medicine, founded by Mohan Chilukuri, MD, is changing its name to Avance Care Broad Street . This collaboration will allow Avance Care Broad Street to leverage Avance Care's resources and expertise while upholding the compassionate care that Dr

Davidson Family Medicine
Oct 2nd, 2023
We're Joining the Alo and Avance Care Family

For example, Davidson Family Medicine will integrate with the Avance Care Behavioral Health team to provide more accessible mental health services.

PR Newswire
Jun 26th, 2023
Avance Care Wins Hfma'S Map Award For High Performance In Revenue Cycle Management

Primary care provider Avance Care earns prestigious HFMA MAP award in its first year of applying, earning national distinction among physician practicesAward demonstrates excellence in revenue cycle performance, best practices and patient satisfactionDURHAM, N.C., June 26, 2023 /PRNewswire/ -- Avance Care, an Alo company that offers comprehensive primary care services in more than 30 North Carolina locations, has been named a recipient of the 2023 MAP Award for High Performance in Revenue Cycle, sponsored by the Healthcare Financial Management Association (HFMA). Avance Care earned the distinction in its first year of applying and joins a select handful of other physician practices nationally in winning a 2023 MAP Award.The award recognizes healthcare providers for meeting industry-standard revenue cycle benchmarks, implementing the patient-centered recommendations and best practices embodied in HFMA's Healthcare Dollars & Sense® initiatives, and achieving outstanding patient satisfaction.Revenue cycle management is the process healthcare providers use to manage administrative and clinical functions related to claims and payments. It is beneficial for providers as it maximizes financial stability and operational efficiency, leading to sustainable healthcare practices, while for patients, it ensures accurate billing, timely claims processing, and ultimately supports quality care delivery. Avance Care provides its revenue cycle services to a network of practices mostly owned and operated by independent providers. This high level of revenue cycle performance is vital to the sustainability and success of these essential community providers.HFMA, the leading financial management organization in healthcare, is honoring MAP Award winners at its 2023 annual conference on June 25 in Nashville, Tenn. "Our team is excited to attend and be recognized for our commitment to revenue cycle management and patient satisfaction," said Garland Goins Jr., Vice President of Revenue Cycle Management

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