BigPanda

BigPanda

AI platform for IT operations automation

Overview

BigPanda provides an artificial intelligence platform that helps IT teams manage and automate their operations. The platform works by using an "Open Integration Hub" to collect data from various monitoring tools and applying machine learning to filter out over 95% of unnecessary alert noise. Unlike competitors that may only monitor specific areas, BigPanda unifies data from across the entire IT environment to identify critical issues before they cause system outages. The company's goal is to improve the reliability of IT systems and reduce the time it takes to resolve technical problems, ultimately lowering costs for businesses.

About BigPanda

Simplify's Rating
Why BigPanda is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Company Size

201-500

Company Stage

Series E

Total Funding

$311M

Headquarters

Redwood City, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • ServiceNow elite partnership cuts alert noise 99% and MTTR 30-50% faster.
  • Downdetector integration delivers real-time external outage insights reducing bridge calls.
  • Velocity acquisition integrates AI SRE expertise automating L1 operations in $250B market.

What critics are saying

  • ServiceNow commoditizes alert correlation eroding BigPanda's pricing power immediately.
  • Velocity lowball acquisition under $22M exposes $1.2B valuation to down-rounds within 12 months.
  • Datadog and New Relic capture SRE budgets with native full-stack observability displacing BigPanda.

What makes BigPanda unique

  • BigPanda's agentic AI unifies fragmented IT data into living knowledge graph for reasoning.
  • Open Box ML reduces alert noise by 95% proactively for ITOps and SRE teams.
  • Open Integration Hub centralizes monitoring, CMDB, and traces for operational awareness.

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Funding

Total Funding

$311M

Below

Industry Average

Funded Over

7 Rounds

Series E funding typically includes additional rounds after Series D if the company needs more capital. The business is usually stable, and these rounds are typically used for further expansion or to address market challenges.
Series E Funding Comparison
Below Average

Industry standards

$100M
$20M
BigPanda
$245M
Stripe
$250M
Reddit
$1.3B
Epic Games
$1.5B
Airbnb

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

0%
Yahoo Finance
Apr 1st, 2026
BigPanda partners with ServiceNow to cut alert noise by 99% and boost incident resolution

BigPanda has partnered with ServiceNow as an elite Build Partner, developing a certified application that transforms high-volume alert streams into actionable incidents within ServiceNow. The integration consolidates thousands of alerts into single incidents and prevents duplicate tickets before creation. Enterprises using both platforms report up to 99% reduction in alert noise, over 50% fewer incident tickets, and 30–50% faster mean time to resolution. The application enriches incidents with topology data, probable root causes, and information from ServiceNow Discovery and Configuration Management Database. The integration works within existing monitoring infrastructures, enabling organisations to improve operations without re-architecting their environment. BigPanda serves as an agentic IT operations platform for enterprise IT teams managing alert noise and incident resolution.

Stock Titan
Dec 16th, 2025
BigPanda Introduces AI-Powered External Observability and a New Partnership with Downdetector by Ookla

BigPanda introduces ai-powered External Observability and a new partnership with Downdetector by Ookla. New partnership delivers real-time insight into third-party outages, enabling enterprises to resolve incidents faster and with greater confidence. SAN FRANCISCO-(BUSINESS WIRE)- BigPanda, a leading provider of agentic IT operations solutions, announced today a strategic integration with Downdetector(R) by Ookla(R), bringing real-time visibility into third-party outages directly into BigPanda AI Incident Assistant. The integration gives enterprise IT teams immediate, actionable insight into external service disruptions that can impact their applications and customers. As enterprises become increasingly dependent on cloud providers, SaaS platforms, and internet services they don't control, identifying the true cause of incidents has become harder - and slower. BigPanda's external observability capability addresses this challenge by combining internal telemetry with internet-scale external signals, enabling teams to quickly determine whether an incident is caused by their own environment or a third-party dependency. These include: * Social media and user reports (via Downdetector) * Third-party application status (SaaS, Cloud, ISPs) * Environmental factors (Power outages, weather events, natural disasters) Harnessing Real-Time External Signals Downdetector is the world's most popular platform where people go to see if online services are not working, providing transparent, real-time insights based on user reports and problem indicators from across the web. Through this integration, BigPanda brings those external signals directly into AI Incident Assistant, allowing enterprises with a Downdetector license to gain situational awareness of not only what's happening within their infrastructure, but also across the internet. This allows incident responders to quickly pinpoint the true root cause of incidents. Other benefits include: * Avoid painful bridge calls by quickly ruling out internal code or infrastructure issues. * Reduce "Mean Time to Innocence" with immediate clarity that the incident is caused by factors outside your organization's environment. * Accelerate root cause analysis by identifying external factors immediately rather than at the end of a checklist. * Communicate proactively to end users when the issue is caused by an external outage. This clarity allows them to involve only essential responders, eliminating unnecessary participants from bridge calls and keeping teams focused on high-value work. Catching Gaps in Monitoring with External Observability A global gaming publisher leveraged Downdetector to uncover external incidents that evaded their internal dashboards. In one instance, they identified a critical issue where DDoS protection blocked valid traffic and silenced their internal telemetry. This shows how external observability provides context when internal monitoring goes quiet. "With BigPanda and Downdetector, we caught a major incident where a DDoS protection layer was blocking valid traffic and preventing our own telemetry from being sent. Our internal dashboards showed green, but the external signals triggered an immediate investigation. That kind of 'outside-in' visibility is the only way to detect failures that silence your own monitoring tools." - Engineering Leader, Major Global Gaming Studio About BigPanda BigPanda delivers agentic automation for IT Operations. We enable enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That's why the world's most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers. About Ookla(R) Ookla, a global leader in connectivity intelligence, brings together the trusted expertise of Speedtest(R), Downdetector(R), Ekahau(R), and RootMetrics(R) to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, we transform network performance metrics into strategic, actionable insights. Our solutions empower service providers, enterprises, and governments with the critical data and insights needed to optimize networks, enhance digital experiences, and help close the digital divide. At the same time, we amplify the real-world experiences of individuals and businesses that rely on connectivity to work, learn, and communicate. From measuring and analyzing connectivity to driving industry innovation, Ookla helps the world stay connected. Ookla is a division of Ziff Davis (NASDAQ: ZD), a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and tech. View source version on businesswire.com: https://www.businesswire.com/news/home/20251216388641/en/

MarTech360
Nov 11th, 2025
BigPanda Acquires Velocity to Advance Agentic IT Operations

BigPanda acquires Velocity to advance Agentic IT operations. By Staff Writer Last updated Nov 11, 2025 BigPanda, a leader in AIOps, has taken a big step in intelligent automation. BigPanda announced its acquisition of Velocity. Velocity is a cloud-native platform for IT observability and automation. This deal strengthens BigPanda's leadership in agentic IT operations. This field is growing fast. AI-driven systems now work more independently and intelligently. They improve performance, reliability, and decision-making. This deal boosts BigPanda's role in B2B tech. It also creates new chances for industries that depend on IT and automation. The aerospace sector needs advanced data and operational analytics now more than ever. BigPanda and Velocity: laying the groundwork for Agentic IT. BigPanda is a leader in IT operations automation. They offer solutions that combine event correlation, root cause analysis, and incident management. By acquiring Velocity, the company boosts its ability to provide AI-driven operations. These operations can quickly adapt to disruptions and performance issues in real time. Velocity's automation engine and cloud system will join BigPanda's AIOps platform. This will help businesses automatically find, fix, and manage issues. This means less need for people to step in. This marks a big step toward agentic IT. These systems can learn, act, and optimize on their own in complex, mixed environments. BigPanda's leaders say that using Velocity's technologies will reduce downtime, improve efficiency, and increase service reliability. These outcomes are crucial for enterprise IT and aerospace systems engineering. Implications for the B2B Tech ecosystem. The acquisition takes place as the B2B technology landscape evolves. Companies are transitioning from traditional IT to AI-driven digital systems. These new systems prioritize resilience, speed, and scalability. Growth of Agentic IT and Automation in B2B Infrastructure BigPanda's initiative points to a rising trend in self-managing IT systems. For B2B companies, agentic operations lead to fewer disruptions. They enable quicker decisions and improve service delivery reliability. Businesses can use these technologies to manage large digital ecosystems. These ecosystems have thousands of endpoints, apps, and data sources. They require little human oversight. Cloud and Hybrid Integration Capabilities. Velocity excels in multi-cloud orchestration. This helps B2B companies automate IT workflows in hybrid environments. This flexibility helps organizations balance workloads between on-premises data centers and cloud platforms. It boosts cost-efficiency and scalability. Advancing Predictive and Proactive Business Intelligence AI-powered AIOps identifies issues and predicts them. BigPanda uses machine learning in operations management. This helps with predictive maintenance, capacity planning, and business continuity. These strategies lower risks and cut downtime. Transforming Enterprise Collaboration The acquisition highlights the blend of IT automation and enterprise collaboration tools. Businesses gain from IT systems that sync with workflow platforms like ServiceNow, Jira, and Slack. This boosts teamwork across different functions. For more insights on business technology, check out B2B Tech Industry News. You'll find trends that are shaping Digital Transformation in B2B. Impact on the Aerospace industry. BigPanda's acquisition of Velocity looks IT-focused, but it will also affect the Aerospace industry. This sector relies more and more on real-time data analytics, cloud monitoring, and AI for system reliability. Improved mission reliability through predictive intelligence. Aerospace companies like Boeing, Airbus, and Lockheed Martin handle complex systems. They integrate many sensors, control systems, and communication networks. Agentic IT analyzes data in real time. It predicts anomalies before they happen. This ensures mission reliability in both commercial and defense aviation. AI-Driven operations for next-gen aerospace Infrastructure. AIOps in aerospace systems supports autonomous maintenance, predicts faults, and enhances safety. This technology is vital for spacecraft operations, flight management, and air traffic systems. Aerospace organizations using solutions like BigPanda's can cut operational downtime a lot. Improving Supply Chain and Manufacturing Accuracy Aerospace manufacturing depends on digital supply chains worldwide. With agentic automation, companies get real-time insights into production issues. This covers bottlenecks, component failures, and logistics disruptions. So, they can enhance planning and execution of aerospace projects. Strengthening Cybersecurity and IT Resilience in Aviation Systems. As aerospace shifts to cloud-native systems, strong IT resilience and cybersecurity are essential. BigPanda's tech, powered by Velocity's automation, helps aerospace companies find and fix cyber threats in milliseconds. This strengthens their digital defense systems. For more on the Aerospace sector's digital transformation, explore Aerospace Manufacturing and Design and Aerospace Industries Association. The broader industry outlook: bridging technology and operations. The BigPanda - Velocity acquisition symbolizes a fundamental shift toward AI-driven enterprise autonomy - one that unites B2B Tech innovation with industrial precision. As agentic systems become more prevalent, industries from aerospace to finance, logistics, and healthcare will experience new levels of operational intelligence and efficiency. For businesses in B2B Tech, this deal signals a future where AI-native automation platforms redefine competitiveness. For Aerospace, it hints at a future of self-managing digital ecosystems that power everything from flight systems to mission control centers. Conclusion: the future is agentic. The acquisition of Velocity by BigPanda is more than a business transaction - it's a blueprint for how AI, automation, and cloud-native design are reshaping modern industries. In the coming years, agentic IT operations will not only redefine enterprise resilience but will also extend into domains like aerospace, where safety, precision, and uptime are paramount. This collaboration sets a new benchmark for cross-industry intelligence, where digital ecosystems manage themselves - intelligently, autonomously, and efficiently.

Business Wire
Nov 11th, 2025
BigPanda Acquires Velocity to Accelerate Leadership in Agentic IT Operations

BigPanda acquires Velocity to lead the future of agentic IT operations—deepening AI investment to automate incident detection & response

Calcalist
Nov 11th, 2025
Unicorn BigPanda acquires Velocity at valuation below $22 million raised

Unicorn BigPanda acquires Velocity at valuation below $22 million raised. The deal brings the system reliability startup under BigPanda's AI operations umbrella as the israeli unicorn deepens its automation push. Israeli unicorn BigPanda is acquiring Velocity, a company specializing in system reliability management and supporting response teams during major incidents. Velocity has raised approximately $22 million to date, and Calcalist has learned that the acquisition value will be lower than the total amount it raised. BigPanda has raised about $340 million across several funding rounds, most recently at a valuation of around $1.2 billion. Its investors include Advent International, Insight Partners, Battery Ventures, Sequoia, Greenfield Partners, and others. BigPanda automates operational processes across enterprise IT systems, helping predict and prevent failures before they affect customers. The acquisition of Velocity deepens that capability: the company's expertise, technology, and customer-focused approach align naturally with BigPanda's mission. The deal comes as organizations worldwide seek to shift from reactive, manual operations to proactive, AI-driven automation, aimed at reducing operational costs and freeing employees from repetitive tasks. Velocity was founded at the end of 2020 by CEO Tal Kain and CTO Kobi Meirson who met during their military service in Unit 8200. Meirson left the company in 2022. As part of the acquisition, Kain will join BigPanda as Vice President of AI Detection and Response. Kain brings decades of experience managing technical teams and building AI systems in complex environments. Before founding Velocity, he held senior roles at several startups acquired by Oracle, Verint, and PSG. "BigPanda is defining what Agentic IT Operations looks like in the enterprise, and our customers are already realizing powerful and measurable outcomes," said Assaf Resnick, CEO and co-founder of BigPanda. "With Velocity, we're accelerating that vision with world-class talent, proven technology, and shared belief in how agentic AI will redefine IT Operations."

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