Blue Cross and Blue Shield of Minnesota expands reach of Blue Care Advisor. Posted on: July 7, 2026 By: Insurance Updates Connected healthcare navigation and support solution now available to Blue Cross Medicare members EAGAN, Minn., July 07, 2026 (GLOBE NEWSWIRE) - Medicare members with Blue Cross and Blue Shield of Minnesota (Blue Cross) coverage now have access to an easy-to-use solution that simplifies how they navigate their healthcare, driving better health outcomes at a lower cost. Blue Care Advisor is the company's all-in-one "digital front door" that helps members better understand their benefits, track spending and find covered in-network care, all in one place. Since its launch in 2024 to members with employer-based Blue Cross coverage, Blue Care Advisor has empowered hundreds of thousands to get the care they need, when they need it, and to stay on track with personal health goals. Now, Blue Cross is investing in an expansion of this AI-powered technology to make it available to seniors at no additional cost. Blue Care Advisor is now available to all members enrolled in Blue Cross Medicare plans, including Medicare Advantage, Medicare Supplement (Medigap), Medicare Cost plans and Minnesota Senior Health Options (MSHO). "Blue Cross is committed to continuously improving how our members experience and navigate their coverage," said AJ McDougall, Chief Strategy Officer at Blue Cross and Blue Shield of Minnesota. "Blue Care Advisor is a proven tool for making our health insurance plans easier to understand and easier to use. I'm confident our Medicare members will enjoy how simple Blue Care Advisor makes it to manage all their healthcare benefits." Using each member's unique benefits and claims data, Blue Care Advisor delivers personalized recommendations for available resources across multiple touchpoints. This individualized approach helps to close gaps in care and guide the next best action for each member's health and healthcare spending, while enabling Blue Cross customer service and care management teams to better serve each member's unique needs. Whether it's locating a recent claim, confirming a member ID number, or finding an in-network pharmacy or doctor, Blue Care Advisor is there to help. With the expansion to Medicare, Blue Cross is also introducing its new Blue Ribbon designation within the Blue Care Advisor Find Care tool. Leveraging a national dataset of cost and quality ratings for both in-person and virtual care, the Find Care tool will help members identify the highest quality, lowest cost options - helping to ensure they are receiving the best care possible at the right time and place, while effectively managing their healthcare costs. According to Blue Cross claims data, members using Blue Care Advisor are more likely to receive preventive care across multiple key areas of health, including screenings for cancer and diabetes, as well as annual wellness exams. And users are twice as likely to see highly rated providers at a lower cost when leveraging the Find Care tool within Blue Care Advisor. Blue Cross and Blue Shield of Minnesota Medicare members now have access to Blue Care Advisor by logging into their online member account at bluecrossmn.com or through the Blue Care Advisor mobile app (available on Android and Apple app stores). About Blue Cross and Blue Shield of Minnesota For more than 90 years, Blue Cross and Blue Shield of Minnesota (Bluecrossmn.com) has supported its members by ensuring access to high quality care at an affordable price. Its 3 million members can be found in every Minnesota county, all 50 states and on four continents. Blue Cross and Blue Shield of Minnesota is an independent licensee of the Blue Cross and Blue Shield Association.

BCBS Minnesota CIO May Vang steps down. Blue Cross and Blue Shield of Minnesota has confirmed a major leadership change in its finance division. May Vang, the organization's Treasury Vice President and Chief Investment Officer, is stepping down from her role. Her departure marks a notable transition for one of Minnesota's largest health insurers. Who Is May Vang? May Vang has built a distinguished career in treasury and investment management. She joined BCBS Minnesota in a treasury role and worked her way through various positions within the organization over the years. Furthermore, her professional track record reflects consistent expertise in financial leadership within the healthcare insurance sector. Her Role at BCBS Minnesota As Treasury Vice President and Chief Investment Officer, Vang oversaw the organization's investment portfolio and treasury operations. These are critical functions for a major health insurer. Consequently, her departure leaves a significant gap in the company's financial leadership structure. Why She Is Leaving BCBS Minnesota BCBS Minnesota confirmed Vang's exit to Becker's on April 23. Her last day was April 24. The insurer stated she is leaving "to pursue new opportunities." While the announcement was brief, it signals a voluntary career transition rather than a forced departure. A Planned Career Move Leadership transitions of this nature are not uncommon in the healthcare payer industry. Senior executives often move between organizations to take on broader roles or explore new sectors. In addition, Vang's extensive experience in treasury and investment management makes her a strong candidate for future executive roles in healthcare finance. nterim Leadership During the Transition To maintain continuity, BCBS Minnesota has moved quickly to fill the leadership void. CFO John Uribe will serve as interim treasurer while the organization conducts its search for a permanent replacement. This ensures that the insurer's treasury operations continue without disruption during the transition period. John Uribe's Expanded Responsibilities Uribe's dual responsibilities as CFO and interim treasurer reflect the trust BCBS Minnesota places in his financial leadership. However, the organization has made clear that the interim arrangement is temporary. A dedicated search for a permanent Treasury Vice President and Chief Investment Officer is now underway. May Vang's Career at BCBS Minnesota Vang's connection to BCBS Minnesota spans multiple years and roles. She initially worked in treasury positions at the organization before eventually departing for another role in the insurance industry. Her Return to BCBS Minnesota in 2022 After a period at American Family Insurance, Vang returned to BCBS Minnesota in 2022. At that time, the organization appointed her as Chief Investment Officer. Her return demonstrated the value BCBS Minnesota placed on her expertise and institutional knowledge. Moreover, her reappointment was part of a broader executive restructuring that introduced four new leaders to the organization simultaneously. Her Background Before Returning in 2022 Before rejoining BCBS Minnesota, Vang gained valuable experience at American Family Insurance. This stint broadened her exposure to investment and treasury operations in a different insurance context. As a result, she returned to BCBS Minnesota with enhanced capabilities and an expanded professional perspective. Building a Diverse Finance Leadership Profile Vang's career trajectory highlights the value of cross-organizational experience for senior executives. Moving between major insurance entities allows leaders to bring fresh perspectives and best practices to their roles. Therefore, her path is representative of a broader trend in healthcare and insurance executive mobility. What This Means for BCBS Minnesota's Finance Team The departure of a senior executive always creates short-term uncertainty. Nevertheless, BCBS Minnesota's rapid response in naming an interim treasurer signals organizational preparedness. The finance team will likely maintain its operational focus while leadership transitions are resolved. Stability Amid Change BCBS Minnesota serves millions of members across the state. Because of this, financial stability and continuity are non-negotiable organizational priorities. The company's decision to leverage its existing CFO as interim treasurer underscores a practical and low-disruption approach to an unexpected leadership gap. The Search for a Permanent Replacement BCBS Minnesota has confirmed it is actively searching for a permanent replacement. Given the seniority of the role, the process is expected to be thorough and may take several months. The ideal candidate will need deep expertise in investment management and treasury operations within a large, complex health insurance environment. What the Next CIO Will Inherit The incoming Treasury Vice President and CIO will step into a well-established function. They will also inherit strategic responsibilities tied to BCBS Minnesota's investment portfolio, which supports the insurer's long-term financial health. Additionally, the role carries significant influence over how the organization manages financial risk and capital allocation. Conclusion May Vang's departure from BCBS Minnesota closes an important chapter in the organization's recent financial leadership history. Her contributions to the treasury and investment functions helped shape the insurer's financial strategy over several years. Meanwhile, CFO John Uribe steps into an expanded interim role as the search for her successor begins. Industry observers will watch closely to see who BCBS Minnesota selects to lead this critical financial function going forward.