Bonterra launches Que for Apricot: the intelligent assistant for modern case management. New agentic intelligence features help nonprofits scale impact while keeping human judgment in control May 18, 2026 AUSTIN, TX - May 18, 2026 - Bonterra, a leading provider of ethical AI technology for social good organizations, today announced the launch of Que for Bonterra Apricot - an innovative suite of AI-powered assistive skills designed specifically for case management in high-trust environments where data sensitivity and human oversight are paramount. The Que skills for Apricot represent a fundamentally different approach to enterprise AI in the nonprofit sector. Built directly into case management workflows, Bonterra Que unlocks more time, clearer insight, and greater impact - so teams can deliver better services to more people. Apricot stands alone in uniting community-centered case management with enterprise-grade responsible AI. The product currently serves 3,400+ organizations in the human services sector, with over 20 years of dedicated support for nonprofits managing complex, multi-program service ecosystems. With the added power of Que intelligence, nonprofits gain a system built around their community - modeling participants, partners, and providers in one place. Que for Apricot launches with four core capabilities: * Participant Snapshot - AI-generated summaries of recent participant activity enable staff to get up to speed instantly across cases, improve handoffs, and spend more time with participants instead of searching records. * Note Capture - Transforms spoken or written input into structured case notes and reports in real time, eliminating documentation backlogs without sacrificing accuracy. * Early Intervention Signals - Surfaces patterns like missed check-ins or declining engagement, allowing staff to identify at-risk participants earlier and enable proactive outreach before outcomes are impacted. * Data Integrity Review - Flags duplicates, inconsistencies, missing data, and outliers, helping organizations reduce last-minute reporting stress and improve data accuracy before audits and submissions. "This is about enabling more human-centered service delivery, not replacing the humans delivering it," said John Manganaro, Chief Product Officer at Bonterra. "Nonprofits are proving that you don't have to choose between efficiency and ethics. When AI is built with high-trust environments in mind, governance, human oversight, and user control become competitive advantages." Organizations using Bonterra's Apricot report exceptional efficiency gains: * 3.5x more services delivered annually * 40% reduction in time spent on reporting and analysis * 40% cost savings on creating and expanding programs * 35% less time on data entry * 25% improvement in data integrity and maintenance "Trust is the currency of nonprofit work," Manganaro added. "We built Que with this reality at the core. Every design decision prioritizes human agency, institutional control, and data protection. It reflects our values and delivers results." Que for Apricot is available now for Bonterra customers. For more information or to schedule a demo, visit https://www.bonterratech.com/product/apricot. About Bonterra Bonterra is the only solutions network built to connect nonprofits and funders across the social good ecosystem. Supporting more than 213,000 organizations and facilitating over $20B in annual giving, Bonterra helps nonprofits, volunteers, funders, corporate partners, and public agencies turn data into action and amplify impact across fundraising, including auctions and events. As the technology leader advancing the effort raise charitable giving to 3% of U.S. GDP by 2033, Bonterra combines trusted platforms, ethical AI, and continuous innovation to power the next era of good.

HEADS UP VET, a veteran coalition, launches frontline response platform to address and reduce suicide risk among veterans. New initiative led by Veterans Collaborative in partnership with AWS and Bonterra to deploy technology-enabled early intervention and peer support systems AUSTIN, Texas-(BUSINESS WIRE)-Today, Bonterra, along with leaders across military, healthcare, technology, and nonprofit sectors announced the launch of HEADS UP VET, a national coalition led by Veterans Collaborative, a first-of-its-kind public-private-community partnership aimed at addressing the impact of undiagnosed head injuries and reducing suicide risk among U.S. veterans. Research has found that veterans diagnosed with traumatic brain injury face a 56% higher risk of suicide compared to those without a head injury - underscoring the need for coordinated and scalable action. Although protocols exist for treating diagnosed brain injuries, many Veterans never receive early identification or connection to local support services, leaving a critical gap in prevention and care. HEADS UP VET, led by Veterans Collaborative, brings together Amazon Web Services (AWS) and Bonterra to deploy a technology-enabled system designed to support early assessment, care coordination, and improved outcomes for veterans impacted by head injuries. The coalition has garnered support across government and public and private sectors, including research institutions, healthcare partners, military leaders, Humana Military, and the Veterans Administration. A New Model for Veteran Support Unlike traditional top-down interventions, HEADS UP VET is built on a community-first model that empowers local Veteran-serving nonprofits while leveraging technology as a force multiplier. By integrating frontline nonprofits, VA-aligned resources, and corporate innovation, the coalition aims to create a coordinated ecosystem of care that identifies risk earlier and supports veterans more effectively. The initiative will deploy: * A technology-enabled platform for early assessment and ongoing monitoring of head injury-related risk factors * Coordinated case tracking, referrals, and outcome measurement across community partners * Peer-to-peer support systems designed to reconnect veterans with trusted networks * Data-driven insights to help identify early warning signs and support early intervention The HEADS UP VET coalition plans to begin phased implementation in Virginia and select pilot regions, with the goal of expanding nationally as data and outcomes demonstrate impact. Technology as a Force Multiplier Operating as a network of community-based nonprofits delivering frontline support to Veterans nationwide, HEADS UP VET will leverage AWS Cloud infrastructure and Bonterra's Apricot platform for case management, data tracking, and impact measurement, supporting community organizations working directly with veterans at the local level. "HEADS UP VET is built on a simple idea: the earlier we recognize and respond to brain health challenges, the more lives we can impact," said Natalie Worthan, Founder and CEO of Veterans Collaborative. "For too long, the missing link has been community - the trusted local networks where veterans actually turn for support. By aligning veteran leaders, community nonprofits, healthcare expertise, and enterprise technology, and investing in solutions that meet veterans where they are, we are building earlier awareness and access to care. Together, we are creating a system grounded in trust that identifies risk sooner and connects veterans to support before a crisis occurs." Reimagining How Technology Serves Those Who Served The HEADS UP VET coalition exemplifies Bonterra's broader mission to reimagine how technology can power causes at scale. By connecting nonprofits, funders, corporations, and community leaders into unified coalitions, Bonterra is building infrastructure that moves beyond isolated programs toward measurable, system-wide impact. "This is what public, private, and community collaboration should look like," said Miguel Bracchini, SVP, Solutions Architect at Bonterra. "We are not layering technology onto an existing system - we are redesigning the system around veterans and equipping communities with the tools to act earlier and more effectively." About Bonterra Bonterra is technology for the greatest good - helping nonprofits, charitable foundations, and socially responsible companies raise more, give more, and get more for their missions. With leading solutions across fundraising and engagement, strategic philanthropy, and impact management, Bonterra is innovating with a higher purpose: to increase giving to 3% of U.S. GDP by 2033, creating $573 billion more in global impact every year. About Veterans Collaborative Veterans Collaborative is a national 501(c)(3) nonprofit dedicated to expanding access to vital resources and opportunities for Veterans, service members, and military-connected families. Through fiscal sponsorship, resource navigation, and collaborative initiatives, Veterans Collaborative strengthens community-based nonprofit ecosystems and supports leaders delivering locally driven solutions to the most pressing challenges facing the Veteran community. More News From Bonterra AUSTIN, Texas-( BUSINESS WIRE )-Bonterra(TM), a leading provider of ethical AI technology for social good organizations, today announced it has acquired Deed, known for its people-first employer CSR experience, to deliver a modern, intelligent employee engagement experience to raise the standards of corporate philanthropy. By integrating Deed's AI-forward engagement platform with Bonterra's grantmaking solutions, customers benefit from a single, connected view of corporate impact across giving, vo... AUSTIN, Texas-( BUSINESS WIRE )-Bonterra, a leading provider of ethical AI technology for social good organizations, today announced the launch of Bonterra Grantmaker. A grantmaking platform, Grantmaker is designed to help small and mid-sized private foundations move faster, work smarter, and fund nonprofits with greater clarity and confidence. As foundation staff capacity remains flat, nonprofit application burdens continue to rise, and expectations for trust-based philanthropy grow, small and... AUSTIN, Texas-( BUSINESS WIRE )-Bonterra, a leader in social impact technology, today released its Predictions report for 2026, a comprehensive outlook combining executive predictions with new independent research from Hanover Research. The report captures the top AI and technology trends expected to transform how nonprofits, funders, and communities work together in the coming year. Drawing on hours of interviews with Bonterra's executive leaders and a quantitative survey of 249 nonprofit and...

Bonterra, a provider of AI technology for social good organisations, has acquired Deed, an employer corporate social responsibility platform, to enhance corporate philanthropy programmes. Financial terms were not disclosed. The acquisition combines Bonterra's grantmaking solutions, which serve half of the Fortune 100 and nine of the top 10 US financial institutions, with Deed's AI-driven employee engagement platform. The integrated system will provide companies with a unified view of corporate impact across giving, volunteering and grantmaking. The combined platform aims to increase employee participation through streamlined experiences, improve operational efficiency via AI automation, and provide comprehensive impact reporting. Bonterra's network connects over 180,000 verified nonprofits and 25 million supporter profiles globally. Berenson & Company and Skadden Arps advised Bonterra, whilst Raymond James and Orrick Herrington advised Deed.