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Overview
BookedBy provides an all-in-one business management platform for salons, spas, and other appointment-based services, handling scheduling, walk-ins, marketing, checkout/payments, inventory, and reporting from a single cloud system. The product keeps scheduling, POS, marketing, and back-office tasks in sync so staff can run operations smoothly. It differentiates itself by being built with industry experts, listening to customer feedback, and offering a flexible architecture with straightforward support and no restrictive packages. The goal is to boost efficiency, improve customer satisfaction, and increase revenue.
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Simplify's Take
What believers are saying
- Fiserv says BookedBy drove 10% to 20% higher close rates in 2026.
- BookedBy plans expansion into new verticals beyond salons and spas in 2026.
- BookedBy’s transparent pricing, starting at $69 monthly, helps win SMB buyers.
What critics are saying
- Fresha, Boulevard, and Mangomint pressure BookedBy on price, polish, and discovery.
- G2 lists Mindbody, Vagaro, and Zenoti as stronger alternatives for buyers.
- BookedBy’s salon focus leaves it vulnerable if Fiserv or Clover terms worsen.
What makes BookedBy unique
- BookedBy runs natively on Clover hardware, with Fiserv payments integration, in 2026.
- BookedBy supports 3,000 beauty businesses and 60 million annual bookings, per Fiserv.
- BookedBy combines booking, checkout, SMS marketing, self-check-in, and reporting in one stack.
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