Overview
BookedBy provides an all-in-one management platform for salons, spas, and appointment-based services to handle scheduling (including walk-ins), marketing, checkout and payments, inventory, and reporting in one cloud-based system. It keeps scheduling, point-of-sale, marketing, and back-office tasks in sync, helping staff run operations smoothly. Built with industry expertise and responsive to customer feedback, it offers flexible architecture and straightforward support without restrictive packages. Its goal is to improve efficiency and customer satisfaction, driving higher revenue by streamlining bookings and operations for thousands of locations, including SportClips, Zona Salons, and Sharkey's Cuts for Kids.
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Simplify's take
What believers are saying
- BookedBy launched Live Queue View on October 5, 2026, expanding real-time salon operations.
- Fiserv said on March 13, 2026 that BookedBy processes over $1 billion annually.
- BookedBy’s October 2026 content push targets multi-location salons, memberships, and client retention.
What critics are saying
- Mindbody, Fresha, and Vagaro undercut BookedBy on price and breadth in 2026.
- BookedBy’s salon-only focus leaves it vulnerable if chains standardize on broader vertical platforms.
- Heavy dependence on Fiserv and Clover risks margin compression or checkout disruption if terms change.
What makes BookedBy unique
- BookedBy targets salons and spas, not generic SMBs, with workflow-specific scheduling and POS.
- Fiserv’s March 13, 2026 endorsement validates BookedBy’s payments stack and scale.
- BookedBy says 60 million annual bookings and 3,000 businesses create strong workflow data moats.
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