B

Brightside Health

Online therapy and psychiatry via telehealth

Overview

Brightside Health provides online mental health care through 1:1 therapy and psychiatry via telehealth. Clinicians use data from over 100 data points to tailor treatment plans, delivering therapy and/or psychiatry to individuals anywhere. It distinguishes itself with a data-driven personalization at scale and a Crisis Care program based on CAMS for people at high suicide risk. The goal is to offer accessible, effective mental health care quickly through technology, matching patients with appropriate providers and reducing barriers to care.

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About Brightside Health

Simplify's Rating
Why Brightside Health is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsConsumer SoftwareEnterprise SoftwareHealthcare

Company Size

201-500

Company Stage

Series C

Total Funding

$114.4M

Headquarters

San Francisco, California

Founded

2017

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Simplify's Take

What believers are saying

  • Brightside acquired Lionrock Recovery in 2024, adding virtual intensive outpatient SUD treatment.
  • Its partner pages now promote direct contracting and value-based care arrangements.
  • The company now accepts Medicare and Medicaid, widening reimbursement access.

What critics are saying

  • Brightside cut 36 jobs on May 27, 2025, signaling operating pressure.
  • No new fundraising followed the March 2024 $33 million Series C.
  • Lionrock integration can distract clinicians and break virtual SUD economics.

What makes Brightside Health unique

  • Brightside combines therapy, psychiatry, and Crisis Care for elevated suicide risk.
  • Its 2024 JMIR study showed GPT-4 matched clinicians on crisis prediction speed.
  • Brightside claims 150 million covered lives across health plans, hospitals, and medical groups.

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Funding

Total Funding

$114.4M

Above

Industry Average

Funded Over

5 Rounds

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Below Average

Industry standards

$50M
$40M
$50M
$62M
$100M

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Life Insurance
  • Disability Insurance
  • Unlimited Paid Time Off
  • Paid Sick Leave
  • Parental Leave
  • Remote Work Options
  • Flexible Work Hours
  • Stock Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

1%

2 year growth

1%
Business Wire
Jan 7th, 2025
Brightside Health Earns The Joint Commission's Gold Seal of Approval(R)

Brightside Health earns The Joint Commission's Gold Seal of Approval(R).

HIT Consultant
Aug 6th, 2024
Llms Outperforms Clinicians In Predicting Mental Health Crises, Study Reveals

What You Should Know:– Brightside Health, a telemental health company released research demonstrating the potential of large language models (LLM) in predicting mental health crises.– The study, published in JMIR Mental Health, compared the performance of OpenAI’s GPT-4 to human clinicians in identifying patients at risk of suicide.Study Background and Key FindingsThe research analyzed data from over 460 patients, including those who had reported suicidal ideation with a plan. Both clinicians and GPT-4 were tasked with predicting the likelihood of a mental health crisis based solely on the patient’s initial complaint.The study resulted in the following:GPT-4 Achieved Similar Accuracy: The AI model demonstrated comparable overall accuracy to human clinicians in identifying patients at risk of suicide.The AI model demonstrated comparable overall accuracy to human clinicians in identifying patients at risk of suicide. Superior Sensitivity: GPT-4 exhibited higher sensitivity, meaning it was better at correctly identifying patients who would later develop suicidal ideation.GPT-4 exhibited higher sensitivity, meaning it was better at correctly identifying patients who would later develop suicidal ideation. Time Efficiency: GPT-4 completed the analysis significantly faster than human clinicians, highlighting the potential for increased efficiency in mental healthcare.While the study demonstrates the potential of LLMs in this area, researchers emphasize the need for further development and testing before clinical implementation. The model’s performance was influenced by the specific data used for training, and it is essential to address potential biases in LLMs.“In line with our commitment to utilize AI in a safe and controlled manner, this research highlights the potential of large language models for triage and clinical decision support in mental health,” said Dr. Mimi Winsberg, Co-Founder and Chief Medical Officer of Brightside Health

Business Wire
Jun 19th, 2024
Brightside Health Expands into Substance Use Disorder, Virtual Intensive Outpatient Treatment

Brightside Health now offers virtual intensive outpatient programs (IOP) for substance use disorder (SUD).

RamaOnHealthcare
Jun 12th, 2024
Vendor Notebook: New partnerships around AI, VBC, virtual care and more

Brightside Health is expanding into substance use disorder care through virtual care by acquiring Lionrock Recovery and its intensive outpatient telehealth program, the company announced Wednesday.

HIT Consultant
Jun 12th, 2024
Brightside Health Now Offers Virtual Intensive Outpatient Programs

What You Should Know:–       In line with its commitment to providing the highest quality care, Brightside Health now offers virtual intensive outpatient programs (IOP) for substance use disorder (SUD).–       Brightside Health’s acquisition of Lionrock Recovery launched this new service, enabling the company to provide comprehensive telemental health treatment for a wider range of mental health conditions, including anxiety, depression, suicidal thoughts, alcohol use disorder, and SUD.Revolutionising the Assistance of Patients with Substance Use DisorderFounded in 2010, Lionrock Recovery was an early pioneer in virtual substance abuse counseling. Like Brightside Health, Lionrock Recovery emphasizes a personalized approach to care and utilizes technology to eliminate barriers for those struggling with alcohol and other substance use disorders. This acquisition advances Brightside Health’s mission of providing life-saving mental health care to everyone in need.A survey by the U.S. Department of Health and Human Services revealed that in 2022, 17% of people aged 12 or older reported a substance use disorder (SUD). Additionally, the Centers for Disease Control and Prevention reported a 39% increase in SUD cases in emergency departments (ED) from 2018 to 2021, exacerbating issues of overcrowding and overspending. Brightside Health has long collaborated with payers and health systems to deliver high-touch, tech-enabled services to acute patients discharged from the ED

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