Overview

CXG provides data-driven consulting and solutions for premium and luxury brands, turning insights into retail execution and measurable performance. Its offerings span strategic consulting, consumer insights, performance measurement, customer and employee experience programs, market intelligence, and scalable learning, delivered through both in-person and digital formats. The company operates as an integrated partner across the retail performance value chain, connecting analysis with on-the-ground execution to ensure consistent impact across markets. CXG leverages a global network of CX experts and digital solutions to deploy precise, locally relevant execution across boutique networks. Founded in 2006, CXG operates in 85 countries with 12 offices and a team of over 260 professionals.