Work Here?
Overview
CallRevu provides a SaaS platform for automotive dealerships to manage communications and sales performance. It combines a cloud-hosted phone system, call monitoring, AI analytics, training, and reputation management in one tool. The platform analyzes all calls, uses real-time alerts to flag mishandled calls, and includes Dynamic Number Insertion (DNI) and Agent Voice ID (AVID) for tracking marketing and authenticating agents. Built for auto dealers by industry professionals and strengthened through acquisitions, its goal is to increase market share, improve customer retention, and boost profitability through precise phone-based measurements and actionable insights.
About CallRevu
Industries
Data & Analytics
Automotive & Transportation
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Timonium, Maryland
Founded
2008
Get referred to CallRevu
See people who can refer or advise you
Simplify's Take
What believers are saying
- Astira’s 2026 acquisition adds capital and M&A discipline for expansion.
- Rachel Richards joined the board February 3, 2026, strengthening automotive operational credibility.
- August 5, 2026 product expansion broadens revenue beyond phones into lead orchestration and messaging.
What critics are saying
- CDK, Reynolds, and Google Voice bundle adjacent tools, compressing pricing before 2027 renewals.
- Calldrip integration after April 21, 2026 adds execution risk across CRM and DMS workflows.
- If dealerships standardize on OEM-bundled communication stacks, CallRevu becomes a replaceable feature.
What makes CallRevu unique
- Auto-native phone system plus call intelligence, rebuilt for dealerships since 2008.
- August 5, 2026 unified Calldrip integration creates omnichannel lead response in one platform.
- January 30, 2026 DylanAI embeds AI receptionist workflows directly into dealership calling operations.
Help us improve and share your feedback! Did you find this helpful?
Growth & Insights and Company News
6 month growth
↑ 21%1 year growth
↑ 21%2 year growth
↑ 20%CallRevu, a leader in automotive communication intelligence, has acquired Calldrip, a provider of automated lead engagement and workflow solutions. The acquisition transforms CallRevu into a fully integrated omnichannel platform managing every customer touchpoint. The combination merges CallRevu's AI-powered analytics and automotive-native phone system with Calldrip's automation engine, enabling dealerships to respond to leads within seconds through automated follow-up cadences and intelligent outbound workflows. The deal expands CallRevu's global footprint across the EMEA region and extends its reach into agriculture, RV, powersports and marine sectors. Founded in 2008, CallRevu provides call monitoring, performance training and reputation management for automotive retail. The company has experienced accelerated growth over the past year.
CallRevu appoints Rachel Richards to Board of Directors. By GlobeNewswire February 4, 2026 Strategic advisor and automotive industry leader brings decades of experience to support CallRevu's growth NEW YORK, Feb. 03, 2026 (GLOBE NEWSWIRE) - CallRevu, the leading provider of AI-powered communication intelligence solutions for the automotive industry, today announced the appointment of Rachel Richards to its Board of Directors. The appointment was made in collaboration with CallRevu's private equity sponsor, Astira Capital Partners. Richards is an industry leader with a long-standing track record of guiding operational transformation and strategic growth across the automotive, powersports, and mobility sectors. She brings valuable governance and advisory experience from her work with both public and private boards, along with deep knowledge of dealership operations, technology enablement, and customer experience innovation. "We are thrilled to welcome Rachel to the CallRevu Board," said Ben Chodor, CEO of CallRevu. "She was one of the very first industry leaders I connected with when I joined CallRevu, and her clarity, strategic perspective, and deep understanding of the automotive ecosystem left a lasting impression. When we began forming the board, she was the first person who came to mind. Her domain expertise, operational rigor, and ability to bridge long-term vision with tactical execution make her an invaluable addition as we continue to scale innovation and drive performance for our partners." "CallRevu is at an important stage of its evolution, as dealerships increasingly rely on data-driven insight to improve customer engagement and operational performance," said Richards. "I am excited to join the Board and work with the leadership team to help translate CallRevu's platform into scalable, consistent, and enduring value for dealers as the company grows." Richards is widely recognized for her ability to align strategy with execution to drive scalable, high-impact results. Her leadership is marked by a disciplined focus on operational excellence, cross-functional alignment, and delivering measurable value across complex organizations. "Rachel's appointment reflects the caliber of leadership we aim to bring to CallRevu as the company continues its rapid growth," said Azra Kanji, Founding Partner at Astira Capital Partners. "Her operational track record, board experience, and deep connectivity across the automotive ecosystem will be instrumental in guiding the company through its next phase of innovation and expansion." "Rachel brings a combination of sector depth and enterprise transformation expertise," added, Chris Ritchie, Partner, at Astira. "Her appointment reflects our shared vision with CallRevu to accelerate strategic growth and long-term value creation." About Rachel Richards Rachel Richards is the founder of RMR Advisory and a seasoned executive with over 40 years of leadership across the automotive and mobility ecosystem. She currently serves on the boards of RideNow (NASDAQ: RDNW) and Dignifi. Her career includes senior leadership roles at Sonic Automotive, and Ford Motor Company and Ford Credit, where she led inaugural enterprise strategic plan and marketing transformation, product development and operations and customer success. About CallRevu CallRevu is the leading communication intelligence platform built for automotive retail-empowering dealerships to take control of every conversation, from the first ring to the final result. Our holistic solution combines an automotive-specific hosted phone system, call monitoring, performance training, and reputation management-fueled by AI-powered analytics that turn every customer interaction into actional intelligence. Founded in a dealership in 2008, CallRevu was created by the industry, for the industry to drive revenue, improve performance, and deliver exceptional customer experiences. About Astira Capital Partners Astira Capital Partners is a Boston-based private equity firm founded in 2023 by Azra Kanji and investing out of a $675 million Fund 1. Astira partners with like-minded founders and management teams to scale leading middle-market technology-enabled and data-driven services businesses. Astira's collaborative approach supports value creation through investments in human capital and technology, and by implementing best-in-class operational practices with a particular focus on sales & marketing and data science. To learn more, visit www.astiracp.com. Media Contact:
CallRevu debuts "The Doug Horner Show," A new series elevating conversations on customer experience, social media, and responsible AI in automotive retail. NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) - CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. This advertisement has not loaded yet, but your article continues below. Known online as @BenzsandBowties, he has amassed 460K+ followers and 25MM+ viewers across his channels where he often blends humor into content resonating with agents, operators, and customers alike with authenticity and real-world dealership insights. "We all are consuming social media all day long every day," Horner shared in a recent Car Dealership Guy interview. "If everyone is doing this all day long, then that's where we need to be." The Doug Horner Podcast will dive into what drives dealership success today through candid conversations with respected industry leaders, performance coaches and digital creators shaping modern automotive culture. "At CallRevu, we're committed to elevating every conversation that drives the automotive retail experience forward - from sales to service. This podcast is an extension of that mission, giving voice to the leaders, creators, and innovators shaping the future of this industry. Doug brings a raw authenticity that resonates, and we're proud to partner with him to amplify these critical conversations around customer experience, digital engagement, and the responsible use of AI," Ben Chodor, CEO, CallRevu This advertisement has not loaded yet, but your article continues below. The first episode premieres on November 11, featuring conversations with: George Saliba, exploring the development of authentic influence and cultural leadership in automotive retail. Upcoming episodes will continue to spotlight key voices in the field to discuss the emerging trends, challenges, culture, innovations, and leadership defining and, in many cases, redefining the dealership experience. Series now available on Apple, Spotify and YouTube About Doug Horner Doug Horner is General Sales Manager at luxury dealership, Mercedes-Benz North Olmsted, and the creator of @BenzsandBowties, a brand centered on real dealership culture and leadership perspective, and the joy of the work, as an auto industry influencer. About CallRevu CallRevu is the leading communication intelligence platform built for automotive retail - empowering dealerships to take control of every conversation, from the first ring to the final result. Our holistic solution combines an automotive-specific hosted phone system, call monitoring, performance training, and reputation management - fueled by AI-powered analytics that turn every customer interaction into actional intelligence. Founded in a dealership in 2008, CallRevu was created by the industry, for the industry to drive revenue, improve performance, and deliver exceptional customer experiences. Media Contact: [email protected] www.callrevu.comA video accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/032d2259-1485-45d5-9ecb-ad702516d4fb
Astira Capital Partners (“Astira”), a private equity firm focused on technology-enabled and data-driven services, today announced the acquisition of CallRevu...
Serent Capital announces acquisition of CallRevu by Astira Capital Partners. AUSTIN, Texas & SAN FRANCISCO-(BUSINESS WIRE)-Serent Capital announced today that its portfolio company, CallRevu, has been acquired by Astira Capital Partners. Since Serent Capital's investment in 2017, CallRevu has expanded its platform, deepened its AI capabilities, and significantly grown its customer base. Share Founded in 2008, CallRevu is a leading provider of AI-powered call monitoring and analytics software used by automotive dealerships across the country. Its platform helps dealerships capture, analyze, and act on phone conversations to improve lead conversion and customer satisfaction. With real-time transcription and AI-driven analytics, dealers can identify missed opportunities, drive accountability, and boost revenue. Today, CallRevu supports thousands of dealerships and OEMs with voice analytics tools tailored to the automotive industry. Since Serent Capital's investment in 2017, CallRevu has expanded its platform, deepened its AI capabilities, and significantly grown its customer base. The company also completed the strategic acquisition of TotalCX, broadening its product offering and market reach. Reflecting on the company's progress, Ben Chodor, CEO of CallRevu, said: "Our partnership with Serent was truly transformative. Serent's support helped us advance our technology, expand our footprint, and deliver even greater value to our customers. The entire CallRevu team and I are excited to continue growing as part of Astira, whose vision aligns with our mission to help dealerships drive performance." Brendan Reidy, Executive Chair of the Board at CallRevu and Operating Director at Serent Capital, emphasized the leadership driving that progress. "Ben's leadership has been instrumental in CallRevu's growth," he said. "I'm proud to have supported the team and look forward to what they achieve in this next chapter." Dexter Hopen, Partner at Serent Capital, expressed his appreciation for many years of partnership. "It has been a pleasure working with CallRevu. They've built a strong business with a clear focus on customers, and we're excited to see what comes next for the team with Astira." The acquisition marks a meaningful milestone in CallRevu's growth. Astira's investment will support the company's continued efforts to support dealerships with technology solutions designed to enhance performance and customer engagement. William Blair served as financial advisor to Serent Capital and CallRevu. Gibson Dunn served as legal counsel to Serent Capital and CallRevu. Kirkland & Ellis served as legal counsel to Astira Capital Partners. About CallRevu CallRevu is a leading provider of call monitoring, tracking, and performance analytics software built specifically for the automotive industry. The company helps dealerships and OEMs improve call handling, recapture lost opportunities, and drive revenue growth with real-time insights powered by AI. To learn more, visit www.callrevu.com. About Astira Capital Partners Astira Capital Partners is a Boston-based private equity firm investing in technology-enabled and data-driven services businesses. Astira partners with founders and management teams to accelerate growth through operational support, strategic investment, and a focus on talent, technology, and commercial execution. For more information, visit www.astiracp.com. About Serent Capital Serent Capital is a growth-focused private equity firm investing in capital-efficient B2B SaaS and technology companies. Since its inception, Serent has taken a distinctly different approach, prioritizing founders and their companies and delivering true hands-on partnership through its in-house Growth Team of more than 25 professionals. By partnering with Serent, founders gain access to strategic and operational resources to support growth, including revenue generation, executive hiring, M&A guidance, and a curated network of more than 400 founders and operating executives. With $5.9 billion in assets under management, Serent has partnered with more than 70 founder-led, industry-changing companies, helping them scale with speed, efficiency, and confidence. Discover more at www.serentcapital.com. Becca Johnson, Director of Marketing at Serent Capital [email protected] More News From Serent Capital MISSOULA, Mont.-( BUSINESS WIRE )-Edulog, a pioneer in student transportation software for K-12 school districts, announced it has received a strategic growth investment from Serent Capital, a growth-focused private equity firm that partners with founder-led, B2B SaaS and technology companies. For nearly 50 years, Edulog has grown from introducing one of the first algorithmic bus routing systems in North America to serving thousands of school districts across the U.S. and Canada. Edulog's softw... DENVER-( BUSINESS WIRE )-StockIQ Appoints Tasos Angelopoulos as Chief Executive Officer... AUSTIN, Texas & SAN FRANCISCO-( BUSINESS WIRE )-PhotoDay, a leading software platform for volume photographers, announced today that it has secured a significant growth investment from Serent Capital, a growth-focused private equity firm with a strong track record of supporting founder-led B2B software companies. The partnership will support PhotoDay's mission to transform the volume photography industry through continued investment in innovation, customer experience, and product development. P...
CallRevu is Hiring for 2 Jobs on Simplify!
Find jobs on Simplify and start your career today
About CallRevu
Industries
Data & Analytics
Automotive & Transportation
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Timonium, Maryland
Founded
2008
CallRevu is Hiring for 2 Jobs on Simplify!
Find jobs on Simplify and start your career today