AWS Financial Services Competency. Every financial services firm is being pushed to reimagine how they operate. AI has made one thing clear: bolting AI onto a legacy process does not produce a transformative result. The process itself has to be rebuilt for a world where AI agents, people, and existing technologies work together to achieve the same goal. Camunda call it the great process re-engineering, the shift from automating steps to redesigning how the work runs end to end. In financial services, that re-engineering carries a constraint most industries do not face. An automated process is only as valuable as your ability to prove it ran correctly. Every payment, every sanctions check, every trade has to be auditable, recoverable, and explainable to a regulator who was not in the room. Moving the work to the cloud raises the bar even further. And all of it has to hold up against the toughest scrutiny. The hard part is making AI handle high-stakes work. Cloud capacity is a commodity. So are models. Many institutions can stand up an AI agent this quarter and point it at a siloed problem. Few can run that agent across a regulated process at scale and prove - step by step - that it acted as designed and according to policy. That gap is closed by an open orchestration layer. It coordinates the AI agents, core systems, compliance checks, and the human decisions into a unified process that executes the same way every time and leaves a record when it does not. What the AWS FSI Competency means for you. Camunda earned the AWS Financial Services Competency after rigorous evaluation. Partners pass a third-party technical audit, submit real financial services customer references, and demonstrate that their solution meets the industry bar for security, compliance, and operational resilience. AWS has independently verified that Camunda orchestrates regulated workloads on AWS to the standard financial institutions are held to. AWS has already done much of the heavy lifting vetting Camunda your architecture and risk teams would otherwise run themselves. That verification sits on top of an existing track record in financial services. Camunda orchestrates critical processes for 700+ organizations, including 12 of the top 15 leading global banks. Institutions such as HSBC, Goldman Sachs, BNY, and Capital One already run some of their most important work on it. Plus, Camunda was recently awarded Partner of the Year for delivering transformative cloud solutions and measurable business value and running on AWS. Where agentic orchestration earns its keep. Financial crime compliance KYC, AML, and transaction monitoring span a dozen systems and throw off more alerts than any team can clear by hand. Orchestration runs the screening, the risk scoring, and the case handling as one process, and puts enforceable checks between an AI agent's reasoning and any action it takes. Analysts stop chasing false positives or handling busy work. Compliance sees the whole chain of decisions instead of an opaque box. Claims processing A single storm can turn a quiet week into fifty thousand claims overnight. Each one still has to be triaged, checked for fraud, and paid correctly. Stressed policyholders expect a prompt payout. You need to mitigate losses. Camunda orchestrates everything from FNOL to settlement across all the systems involved. Low-risk and predictable cases process automatically. AI agents come in to triage missing information or assist adjusters, escalating only when necessary with a complete trace of every action and decision. Real-time payments Settlement now happens in seconds, but fraud screening, sanctions checks, and exception handling still have to fit inside that window. Camunda coordinates the rails, the checks, and the fallback paths into one governed flow. The majority clears straight through. Any edge cases or breaks first get handled by agentic AI unless thresholds or policy require routing to a person - with the full decision trail intact. Trade lifecycle Settlement and reconciliation break where systems hand off to each other, and every break is manual work against a shrinking clock. Camunda orchestrates the lifecycle across those systems, routes the exceptions, and shows operations where every trade sits in real time. Fewer breaks. Faster reconciliation. A defensible record behind each one. The AI is the straightforward part in all four examples. The value comes from making agentic AI work in your core processes while staying compliant. The trust chain. Trust is the entire business of a financial institution. Your customers trust you with their money. You trust AWS with your infrastructure. The AWS Financial Services Competency extends that same chain to the layer that runs the work: the orchestration that turns models and APIs into processes a regulator will accept. The institutions that win the next decade will not add AI to old processes. They will re-engineer the process itself for an AI-native world. But re-engineering a regulated process is where the real risk lives. You are changing how money moves, how crime gets caught, how customers get approved, in full view of a regulator. Do it without control and you have swapped slow for unsafe. That is exactly why independent validation of the agentic orchestration layer that runs the work matters more than anywhere else.

Camunda announces ProcessOS, an agentic operating system for AI-first enterprise transformation. At CamundaCon, Camunda introduces an intelligence layer that discovers, re-engineers, and continuously improves enterprise processes May 21, 2026 Camunda today announced ProcessOS, a new intelligence layer for its agentic orchestration platform. The announcement was made at the annual CamundaCon, the largest global agentic orchestration conference, in front of 1,200 enterprise leaders and technologists from 25 countries. The Great Process Re-Engineering AI adoption in enterprise operations has stalled at the level of task assistance - recommendations, AI-assisted search, chatbots not truly empowered to act. Companies that want to lead in the decade ahead must go one level deeper: rethinking which tasks should be performed and who should perform them - agents or humans. Just bolting AI onto legacy processes compounds technical and organizational debt,adding complexity, fragility, and cost. AI-first process transformation must work backwards from outcomes, not forward from current reality. "Every process in your enterprise is legacy - it was designed for a world where AI did not exist. This is why we are now entering the decade of 'the great re-engineering': every company will reinvent itself or die. The constraint is not access to AI but knowing where it belongs in your business and redesigning your operations and enterprise architecture around it." - Jakob Freund, CEO, Camunda Introducing ProcessOS ProcessOS adds an AI-powered intelligence layer to Camunda's battle-tested agentic orchestration platform, which processes millions of concurrent workflow instances daily for some of the world's largest enterprises. * Discover existing business processes from existing knowledge and operational data. * Re-engineer legacy processes to leverage AI strategically and rethink how the process should work in an AI-first world, based on defined outcomes. * Continuously improve processes against key performance indicators. ProcessOS uses the latest advances in agentic software development to generate and modify full process-based solutions - including agentic processes, integrations, data mapping, agent prompts, decisions, and UI forms - drawing on a growing catalog of extensions on Camunda marketplace. "The same shift that is happening to software development is coming for business operations. Developers used to write every line of code. Now AI writes more and more of it. Business processes are next. In ProcessOS, you describe the desired outcome in natural language, and then ProcessOS creates the process, deploys it, and continuously optimizes it based on the business outcomes you defined." - Daniel Meyer, CTO, Camunda ProcessOS maintains a knowledge base and catalog of design patterns, integrations, policies, and procedures that compounds as organizations bring more processes onto the platform. It learns what worked and what didn't, building an increasingly precise understanding of how a specific enterprise operates. Built for enterprise deployment, ProcessOS ensures full governance and control: * Verification by design: visual process models clearly show which steps are performed by AI, under which conditions, and which steps involve humans * Human in the loop for any change: every process modification is reviewed and approved by humans before it reaches production * Re-use and learning built in: ProcessOS prioritizes approved process patterns and connectors, improving with each human feedback loop ProcessOS is designed to work with existing enterprise stacks (ERP, CRM, core banking, claims systems) as an open orchestration and intelligence layer, not a replacement. Supporting Quotes Customer: Barclays "ProcessOS tackles the real reason AI adoption stalls in large enterprises: we can't build tomorrow's processes using only what we know today. Transformation starts with a bold vision of the future - and ProcessOS turns that vision into a practical path forward. We're excited to collaborate with Camunda to bring this innovation to life." - Lily Wang, Managing Director, Barclays Analyst: Forrester "GenAI has pushed the boundaries of automatable processes, and APO (Adaptive Process Orchestration) is an evolutionary step toward the promise of autonomous business operations. This market is evolving toward AI-first agentic approaches that blend AI with deterministic workflows while vendors consolidate tools into orchestration backbones emphasizing governance, observability, and hybrid human-in-the-loop execution." - The Adaptive Process Orchestration Software Landscape, Q2 2026, by Dr. Bernhard Schaffrik, Principal Analyst, Forrester. Availability ProcessOS is available in closed beta for selected enterprises beginning today. Organizations can register their interest to participate at camunda.com/process-os. ProcessOS runs natively on AWS, with deep integration into Amazon Bedrock and Amazon Bedrock AgentCore for foundation models, agent memory, identity, and gateway services. Camunda is available on AWS Marketplace with production-ready reference architectures for Amazon EKS, ECS, and EC2. Camunda's partnership with AWS was recognized with the Rising Star Technology Partner of the Year award at the AWS Partner Summit in Hamburg on May 19, 2026. Additional information * Download images of ProcessOS: ProcessOS images * Read Jakob's blog article about the great re-engineering here * Join Camunda's webinar "The Great Process Re-Engineering: Inside ProcessOS and the AI-First Enterprise" on June 24, 2 pm EDT (US time zone) and June 25, 1 pm CEST (European time zone) Hot this week

Camunda has launched ProcessOS, an AI-powered intelligence layer for its agentic orchestration platform, at CamundaCon in Amsterdam. The system aims to help enterprises redesign business processes for an AI-first world rather than simply adding AI to existing workflows. ProcessOS can discover existing processes from operational data, re-engineer them to leverage AI strategically, and continuously improve performance against key metrics. The platform uses agentic software development to generate complete process-based solutions, including integrations, agent prompts and UI forms, whilst maintaining human oversight and approval for all changes. The system is available in closed beta and runs natively on AWS with integration into Amazon Bedrock. Camunda serves over 700 organisations globally, including nine of the top 10 US banks.