CCandescent provides a cloud-based digital banking platform for consumer and business banking that it offers to financial institutions of all sizes. The platform combines digital channels (digital, branch, call center) and an ecosystem of integrated fintech solutions with developer tools, allowing banks to customize and extend their banking capabilities. It works by delivering digital-first banking services through a shared platform, enabling cross-channel customer experiences and interactive banker/branch services across in-person, remote, and digital touchpoints. Compared with competitors, Candescent emphasizes a broad ecosystem and multi-channel integration, plus tools for customization through APIs, so institutions can tailor services while maintaining consistency across channels. Its primary goal is to help clients improve customer service and operational efficiency by digitizing and unifying banking experiences.
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Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2024
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Candescent, an Atlanta-based provider of intelligent banking technology, has appointed Brad Rennick as chief customer officer and John Garvey as president. The moves add leadership for client delivery and market engagement as the company brings its Votiv banking experience to market. Rennick starts October 19, 2026, and reports to chief executive officer Jason Edelboim. He will lead business operations, professional services, client care and support, and a new client success practice. He was most recently chief customer officer at FinThrive and spent 10 years at Modernizing Medicine. Garvey, previously chief operating officer, will lead strategic partnerships, Candescent Marketplace, and executive engagement with clients and consultants. He will also run the Assisted Banking business. Candescent serves more than 1,300 banks and credit unions.
Candescent, a provider of banking technology for banks and credit unions, has made Memcyco generally available through its Candescent Marketplace. The tool aims to stop account takeover, phishing and digital impersonation attacks before credentials are misused or funds are moved. Memcyco shows banks which users have been exposed, which devices look suspicious and where impersonation is happening. It can warn users on fake sites, feed attackers decoy data, spot malicious devices despite IP changes, and help take down fake sites and apps. It supports single sign-on (SSO) web and mobile environments, and deploys without an agent on end-user devices. It is open to eligible Candescent clients. "Account takeover doesn't start at login," said Israel Mazin, chief executive officer of Memcyco. Candescent serves more than 1,300 banks and credit unions.
Candescent has partnered with Eko to enable banks and credit unions to offer investment accounts directly within their digital banking apps. The collaboration allows Candescent's 1,300-plus financial institution clients to provide embedded investing services under their own brands, keeping customer assets and engagement in-house rather than losing them to standalone fintech platforms. The integration, available through Candescent Marketplace since September 2026, supports instant account funding from multiple sources including checking accounts and external brokerages. Early Eko deployments show investing users log in roughly four times more frequently, with attrition rates approximately six times lower than non-investing customers. Financial institutions earn non-interest income from assets under management whilst providing customers access to investment services without leaving their trusted banking app.
Candescent brings embedded investing to Intelligent Banking through partnership with Eko investments. October 8, 2026 8:14 AM Gift Article Financial institutions on the Candescent platform can now offer investment accounts natively inside their own digital banking apps, deepening engagement and keeping assets under their brand. ATLANTA, GA / ACCESS Newswire / October 8, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, today announced a partnership with Eko, the embedded investing platform built for financial institutions. Through the partnership, Candescent brings investing into the connected Intelligent Banking experience, giving its clients a native way to offer investment accounts inside their own digital banking apps. Investing becomes part of how Candescent helps institutions recognize what customers and members need, guide them toward the right next step and enable them to act, all without leaving their institution's brand. The partnership reinforces Candescent's approach to Intelligent Banking: connecting data, capabilities, channels, and real-time intelligence so financial institutions can better understand context, guide what comes next and enable trusted action. Investing has long been one of the few parts of a consumer's financial life that lived outside the institution's digital experience. With Eko available through the Candescent platform, financial institutions can bring it into the relationship they already own. Extending the Intelligent Banking Experience to Investing Candescent's approach to Intelligent Banking is built around a clear premise: banking should move beyond digital access and transactions to become more personal, proactive, and valuable. Intelligent Banking works in three stages: anticipating what customers and members need, guiding them to the right decision and enabling them to act with confidence. By connecting experiences across the financial relationship, institutions can use context and intelligence to help customers and members understand what matters, know what to do next, and act with confidence. "Intelligent Banking is about making the entire financial relationship more connected, relevant and actionable, including the parts that have historically lived outside the institution's digital experience," said David Ness, Head of Fintech Partnerships at Candescent. "Bringing Eko onto our platform gives banks and credit unions a native way to support investing within the experience they own, helping them deepen engagement and keep more of the relationship under their brand." For many banks and credit unions, digital banking remains centered on transactions. Customers or members log in to check a balance or move money, then leave. Investing creates another meaningful reason to return. Bringing it into the institution's digital experience can make banking more useful in the moments that matter while supporting deeper, more valuable relationships over time. Meeting Customers and Members Where They Already Bank Eko integrates into the Candescent platform so institutions can launch investing without building it themselves or routing consumers to a third-party app. An investment account tile sits directly inside online and mobile banking, paired with AI-driven education that helps consumers get started with confidence. Funding is instant, from several sources: an external account, the customer's checking account at the institution, or an existing outside brokerage account moved over in full. Rather than watching balances leave for standalone fintech apps, institutions can bring those assets back into their own ecosystem. "Customers and members are already investing. The only real question for a bank or credit union is whose app they open to do it," said Mart Vos, Chief Executive Officer of Eko. "Candescent reaches more than 1,300 institutions and tens of millions of people, and its platform is built for exactly this kind of capability. Together, we give those institutions a way to serve the investing side of their consumers' financial lives and keep that relationship where it started." Because those balances become invested assets held under the institution's brand, the economics show up as non-interest income rather than feeding another fintech's balance sheet. Institutions earn on engagement and assets under management while giving customers and members a modern investing experience inside an app they already trust. Early results from Eko deployments point to the size of the opportunity: consumers who adopt investing log in about four times as often and attrition among those customers and members runs roughly six times lower when compared to a non-investing end-user. Availability Embedded investing from Eko is available to Candescent clients through the Candescent Marketplace as of September 2026. Financial institutions interested in offering investing to their customers and members can visit the Candescent Marketplace or contact their Candescent representative. About Candescent Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels and real-time intelligence to deliver differentiated experiences, accelerate growth and deepen customer and member relationships across account opening, consumer and business banking, and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. For more information, visit www.candescent.com. Eko is the embedded investing platform built for banks and credit unions. Eko lets institutions offer investment accounts inside their own digital banking apps, under their own brand, with instant account funding, AI-driven customer education, and an experience designed to keep engagement and assets in the institution's Ekosystem*. Providing financial institutions a way to satisfy consumers' complete financial needs from their first checking account to retirement. Learn more at eko.investments. Media Contact: Ryleigh Bannister, Notably [email protected] 205-913-1369
PSECU selects Candescent to advance its digital-first legacy with Intelligent Banking. September 29, 2026 9:06 AM Gift Article Partnership will bring Votiv, Candescent's flagship Intelligent Banking experience, to PSECU members ATLANTA, GA, AND HARRISBURG, PA / ACCESS Newswire / September 29, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, announced that PSECU has selected Candescent to power its digital member experience. This multi-year transformation is designed to strengthen PSECU's position as a technology and experience leader as the credit union enters its next stage of growth. Digital innovation has long been central to PSECU's model. In 1995, PSECU launched PSECU-at-home and mailed floppy disks to members, enabling them to conduct their banking transactions from home. More than three decades later, PSECU is making another significant investment in the future of banking and the experience it provides to its members. Following a competitive evaluation, PSECU selected Candescent for its Intelligent Banking strategy and Votiv's capabilities and roadmap. As the experience layer of Candescent's Intelligent Banking Platform, Votiv brings that strategy to life. By connecting unified experiences with real-time intelligence, Votiv will help PSECU move beyond reactive, transaction-based banking toward experiences that better understand members, provide more relevant guidance and help them take action. TOP VIDEOS "Digital innovation has always been part of how PSECU serves its members, and this partnership represents an important next step in that journey," said George Rudolph, President and CEO of PSECU. "We are investing in the technology and capabilities that will allow us to create more personalized, connected experiences while continuing to deliver the trust and value our members expect from PSECU." PSECU currently serves more than 545,000 members and manages more than $9 billion in assets. As the credit union approaches $10 billion in assets, the transformation will create a technology and experience foundation designed to support its continued growth and expand the value it delivers to individuals, families, and businesses across Pennsylvania. "PSECU has a history of using technology to challenge traditional banking models in ways that create greater value for members," said Jason Edelboim, CEO of Candescent. "This is an institution with real digital-first DNA making a bold investment in what comes next. PSECU is also the first new client to select Votiv, validating both our Intelligent Banking strategy and the role Votiv plays in bringing that vision to life. We are proud to welcome PSECU and look forward to building the next era of banking together." Candescent and PSECU will begin joint planning and implementation as part of the multi-year transformation. The organizations will work closely throughout the journey to align technology, data and the member experience with PSECU's strategy and growth ambitions. Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels and real-time intelligence to deliver differentiated experiences, accelerate growth and deepen customer and member relationships across account opening, consumer and business banking, and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. For more information, visit www.candescent.com. Opened in 1934, PSECU was founded by 22 ordinary people who pooled $90 and made an extraordinary commitment to each other: To create a financial institution where collective resources benefit all members. Today, PSECU continues that legacy as Pennsylvania's digital- first credit union, with over $9 billion in assets, an economic impact of over $790 million, more than 545,000 members, and a convenient anytime, anywhere banking model. For more information about PSECU, visit psecu.com. PSECU has been recognized as an Editor's Best Credit Union in PA by CardRates.com, a Best Bank by Money.com, one of America's Best Regional Credit Unions by Newsweek, a Best-in-Class Employer by Gallagher, and Forbes' Best-In-State Credit Unions. Media Contact:
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Industries
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2024
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