American Express profits rise; company plans to cut workforce by 5%, or about 3,500 employees. AmEx's revenue and profits rose as customers both charged more on their cards and paid more to hold an AmEx card. FILE - An American Express card is shown, Thursday, Jan. 18, 2024, in Atlanta. (AP Photo/Mike Stewart) Updated on: 24 Oct 2026, 3:26 am NEW YORK: American Express profits rose sharply in the third quarter as it transitioned the vast majority of its members to a new, higher-fee Platinum Card while its well-to-do customers continued to spend aggressively. The company also announced its first major job cuts in roughly a decade, telling investors it plans to cut its workforce by 5%, or about 3,500 employees. The New York company reported a profit of $3.71 billion, up 28% from a year ago, or $5.42 a share. Excluding a one-time gain from AmEx's sale of its stake in Global Business Travel Group, the company earned a quarterly per - share profit of $4.68. That figure beat Wall Street estimates. AmEx's revenue and profits rose as customers both charged more on their cards and paid more to hold an AmEx card. Last year, AmEx updated its Platinum Card, adding several new perks for cardmembers while raising the annual fee from $695 to $895. Reviews of the update were generally positive at the time. However, the biggest question for Wall Street was whether AmEx cardmembers, even given the company's wealthier customer base, would stomach a $200 price increase. So far, AmEx says that nearly all of the customers who have been moved to the higher fee Platinum Card have decided to keep it. Net card fees, which include the annual fees on cards like Platinum, rose by more than $400 million from a year earlier. The company also continues to see increases in spending on its cards. The average AmEx customer spent $6,735 on their cards last quarter, or $2,245 a month. That's up 5% from a year earlier. Some of that higher spending is likely tied to inflation, said Chief Financial Officer Christophe Le Caillec in an interview. Le Caillec pointed to the the fact the company saw a 10% increase in travel and entertainment spending, compared to a year earlier. A portion of that growth was a 13% in dollars spent on airline tickets. Airlines tickets have risen this year, due to higher fuel costs and other inflationary pressure. But the growth in spend is also because cardmembers are simply using their cards more, with the number of transactions per cardmember rising. AmEx CEO Steve Squeri told investors that layoffs were about making the company more efficient, not a reflection of any downturn in business. One concern among investors had been AmEx's rising operating costs, as the company has had to compete with other credit card companies, including Capital One and JPMorgan Chase on perks and rewards that are costly to manage. The company now forecasts it will earn an adjusted profit of between $17.60 and $17.90 per share for the full year, raising the lower end of its previous forecast of $17.30 to $17.90 per share.

Capital One earnings: after a double beat the rally is on. October 23, 2026 Key points. * Capital One posted strong Q3 2026 results, with adjusted EPS up 12% to $6.69 and revenue rising 6% to $16.3 billion. * The Discover acquisition appears ahead of schedule, with payment network volume up 25% and efficiency ratio improving despite ongoing integration costs. * Despite rising delinquencies and a post-earnings stock pullback, analysts maintain Buy ratings and raised price targets. * Want to know the moment analysts change their view on Capital One Financial? Get MarketBeat All Access for $149 a year and keep that rate for life. Capital One Financial today. Capital One Financial $201.26 -2.17 (-1.07%) As of 10/23/2026 03:59 PM Eastern * 52-Week Range - $174.24 | $259.64 * Dividend Yield - 1.59% * P/E Ratio - 11.88 * Price Target - $256.32 Capital One Financial Corp. NYSE: COF delivered a solid Q3 2026 earnings report. Adjusted earnings per share (EPS) were $6.69, up 12% from $5.95 a year earlier. Revenue rose 6% year over year to $16.3 billion. Discover more Compare Cards Open Bank Account Track Stock Market The stock got a lift of about 4% the morning after the report was released on Oct. 20. But it gave back those gains and turned lower that day, reflecting declines across the broader market. Investors are getting two different messages. The fundamentals say Capital One's post-merger story is working. The price action says the market isn't ready to believe it. That gap looks like an opportunity. Net interest margin rose 40 basis points to 8.41%. Pre-provision earnings jumped 10% from the prior quarter to $7.5 billion. Management also kept returning cash to shareholders, buying back $2.6 billion of stock in the quarter. The Discover integration is ahead of schedule. The acquisition of Discover in 2025 came with substantial upfront costs that were certainly a drag on Capital One's earnings growth. But the company has promised more - and that "more" appears to be coming. Adjusted EPS growth was up 12% year over year. That's a signal to long-term investors that the company is delivering on the earnings power it promised when it announced the deal. The Discover payments network is a big part of that story. Global Payment Network volume reached $190.9 billion, up 25% year over year. Owning the network lets Capital One keep more of the economics on each transaction. This matters because growth through acquisition is a strategy that only works if the acquiring company can wring out excess costs while keeping the growth engines humming. Just over a year after the acquisition, Capital One appears to be ahead of schedule. The cost side supports that view. Adjusted non-interest expense fell 2% from the prior quarter. The adjusted efficiency ratio improved to 48.76% from 51.38%. Integration isn't free, though. Discover integration expenses still totaled $338 million in the quarter. Rising credit delinquencies weren't a red flag. In the category of two things being true, Capital One reported that domestic card delinquencies of 30 days or more rose to 3.74% from 3.39%. That kind of data point feeds other data that show a stressed lower-income consumer. But context matters. Historically, this is a quarter in which Capital One - and other major card issuers - see an uptick in delinquencies. And the year-over-year comparison, which removes seasonality, shows improvement. Delinquencies were down from 3.89% a year ago. Capital One also released $225 million from its credit loss reserves, mostly in domestic card. Domestic net charge-offs for credit cards fell to 3.98% from 4.71% in the prior quarter. Companies don't release reserves when they expect conditions to get worse. Investments in technology relieve friction and balance risk. Of course, AI was a part of the story as well. Capital One's investment in technology is helping it with both ends of the borrower demographic. One of the more obvious ways is risk management. AI-driven risk assessment is the core of Capital One's edge in mass-market and subprime lending, where telling good borrowers from bad ones is a key concern. Capital One also wants high-spending customers, but without drifting into high-balance revolvers who look affluent but carry risk. Underwriting models help the company thread that needle. Where the company's investments in technology matter most to the premium cardholder is in how they allow Capital One to compete for the experiential dollar (i.e., experience, reward economics, and travel). Examples of those investments paying off include the Capital One Travel app launched earlier this year, real-time fraud detection and authorization that removes the friction of false declines, and data-driven personalized offers and pricing. One sign supporting this argument is that domestic card purchase volume rose 11% year over year to $250 billion. Bullish sentiment points to a rally. In the short time following the report, analysts have maintained their Buy or equivalent ratings on COF and are raising their price targets. That bullish sentiment isn't showing up in the stock price, which has given up most of the post-earnings gains. But much of that can be attributed to the broader sell-off in stocks. At around 10x forward earnings, Capital One isn't overvalued based on its own history or the consumer finance sector. Management is also putting the company's money behind that view. Capital One has repurchased $7.9 billion of stock so far in 2026. The share count is down about 5% from a year ago, and the CET1 capital ratio stands at a healthy 13.8%. COF shares are still down about 7% in the last 12 months and 16% in 2026. Much of that was due to skepticism about how quickly the Discover acquisition would boost earnings. One earnings report isn't a trend. But if a trend forms, as analysts seem to believe it will, Capital One has significant upside. A close above the 50-week simple moving average, currently near $207, would be the first sign of a higher floor. The stock tested that level this week, reaching $211.49 before pulling back. After that, investors will want to see a move above prior resistance around $225, the August high. On the downside, the $175 to $180 range has held as support twice this year. Until the stock breaks higher, the fundamentals are ahead of the price, and patient investors tend to do well on that side of the gap. Before you consider Capital One Financial, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Capital One Financial wasn't on the list. While Capital One Financial currently has a Moderate Buy rating among analysts, top-rated analysts believe these five stocks are better buys. The AI boom extends far beyond the biggest tech names. Discover 10 companies supplying the memory, storage, networking, semiconductor manufacturing, and power infrastructure that make AI possible. Learn where the next wave of AI investment opportunities may emerge - and the key risks investors should watch as the global AI buildout accelerates. Continue following MarketBeat Associate editor & contributing author. Companies mentioned in this article. | Company | MarketRank(TM) | Current Price | Price Change | Dividend Yield | P/E Ratio | Consensus Rating | Consensus Price Target | | Capital One Financial (COF) | / | $201.26 | -1.1% | 1.59% | 11.88 | Moderate Buy | $256.32 |

Capital One Auto wins 2026 Inc. Power Partner award. The annual Inc. Power Partner Awards recognizes B2B companies that provide essential services and expertise to help entrepreneurs. October 22, 2026 PLANO, TX, October 20, 2026 - Capital One Auto, a division of Capital One National Association, has been named a 2026 Inc. Power Partner Awards winner, recognizing the company among the leading B2B partners supporting entrepreneurs and businesses across the country. "At Capital One Auto, we are committed to delivering solutions to help auto dealers create an amazing car buying experience for their customers," said Sanjiv Yajnik, President of Financial Services at Capital One. "By embedding intuitive, scalable digital infrastructure directly into their operations, we empower dealers to focus on what they do best: building deep connections and serving as a trusted advisor to their customers." By unifying Auto Navigator, Leads Navigator, and Dealer Navigator into a single, connected ecosystem, Capital One Auto gives dealership teams direct visibility into a buyer's exact financing, trade-in and vehicle preferences before conversations start. From AI-powered tools like ProtectID - which stopped nearly $150 million in auto lending fraud in 2025 alone - to multi-agent AI tool, Chat Concierge, which helps dealers connect with online shoppers 24/7 and answer questions in real time, Capital One Auto helps auto dealers modernize operations, reduce administrative friction, and nearly triple lead-to-sale conversion rates. The annual Inc. Power Partner Awards honor B2B companies that have demonstrated a track record of helping entrepreneurs and businesses navigate the challenges of building and growing a company. From hiring and compliance to technology, infrastructure, fundraising, marketing, and more, these partners provide expertise and services that enable businesses to operate, scale, and pursue their ambitions. "Business owners have no shortage of tools at their disposal, and B2B companies need to make clear why their products and services are worth the investment," says Bonny Ghosh, editorial director at Inc. "The companies on this year's Power Partners list have done just that. They don't just have customers - they have superfans and evangelists. Across industries like marketing, financial services, and technology, they've proved their dedication to helping fellow business owners grow and succeed." Capital One Auto is dedicated to transforming the car buying experience for consumers and auto dealers through innovation, partnership, and technology that connects car buyers and dealers online and in-person to help make the car buying process more seamless and transparent. About Capital One. Capital One Financial Corporation (NYSE: COF) is a leading technology-based financial services company with $480.7 billion in deposits and $672.9 billion in total assets as of September 30, 2026. Headquartered in McLean, Virginia, the company operates as a premier global payments provider and diversified financial institution, delivering a broad suite of products and consumer lifestyle and shopping experiences through its Credit Card, Consumer Banking including its Global Payment Network, and Commercial Banking lines of business. As the only major U.S. bank to migrate entirely to the public cloud, Capital One leverages proprietary data and advanced analytics to democratize financial tools across its primary markets in the United States, Canada, and the United Kingdom. About Inc. Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping its future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.