Careem operates a regional super app in the Middle East, Africa, and South Asia that combines ride-hailing, food and grocery delivery, micro-mobility, digital payments, and other on-demand services. Its app brings these offerings together in one place, with an integrated wallet for peer-to-peer payments and bill settlements. The core ride-hailing business is owned and operated by Uber, while Careem Technologies builds the broader ecosystem; in 2023, e& acquired a controlling stake in Careem’s app business, creating a dual-structure model. The goal is to act as regional digital infrastructure that simplifies daily life by linking transport, commerce, and financial inclusion through technology.
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Industries
Company Size
5,001-10,000
Company Stage
Acquired
Total Funding
$773.4M
Headquarters
Dubai, United Arab Emirates
Founded
2012
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Total Funding
$773.4M
Above
Industry Average
Funded Over
8 Rounds
Dubai Taxi Company and National Taxi renew five-year Hala partnership with Careem and RTA. Dubai Taxi Company (DTC), National Taxi and Hala, the e-hailing joint venture between Dubai's Roads and Transport Authority (RTA) and Careem, have renewed their strategic agreement for a further five years. Under the renewed deal, DTC and National Taxi will make more than 7,700 taxis, excluding the airport fleet, available for booking through Hala on the Careem app. The platform now counts more than 26,000 Captains and 13,000 taxis. Since Hala launched in 2019, nearly 120 million trips across the two operators have been booked through it. Hala was the first homegrown e-hailing venture of its kind, bringing the emirate's taxi franchises onto a private-sector ride-hailing app at scale. It pairs DTC's taxi management systems and operational experience with Careem's e-hailing technology. For DTC, the partnership has widened access to its fleet beyond street-hailing, improved vehicle utilisation and connected its drivers to a growing base of app-based customers. For Hala, DTC's fleet has underpinned its scale and reliability, helping keep availability high and wait times short. The agreement also supports the RTA's directive to move 80 per cent of taxi trips to e-booking by 2030. Mansoor Rahma Alfalasi, Group CEO of Dubai Taxi Company, said the renewal allows the partners to build on their progress, strengthen integration between services and keep improving service quality and customer experience. Khaled Nuseibeh, CEO of Hala, said the platform has grown from a pilot with a couple of thousand vehicles into one of the region's most established e-hailing services, and credited its Captains for that growth. News Source: Dubai Media Office
DTC and National Taxi renew five-year strategic Hala partnership. Renewal reinforces the integration between Dubai's largest taxi network and e-hailing technology, building on a partnership that has reshaped how residents and visitors move around the city since 2019 DUBAI: Dubai Taxi Company PJSC ("DTC" or the "Company"), a leading provider of comprehensive mobility solutions in Dubai, National Taxi LLC (National Taxi), one of the UAE's established taxi operators, and Hala, the first homegrown e-hailing joint venture between Dubai's Roads and Transport Authority (RTA) and Careem, have announced the renewal of their strategic agreement for a further five years. The renewal extends a partnership that has been central to the digital transformation of Dubai's taxi sector since Hala's launch in 2019 and reaffirms both organisations' commitment to building the next phase of that journey together. DTC and National Taxi will together make more than 7,700 taxis, excluding airport fleet, available for booking through Hala on the Careem app under the renewed agreement, further strengthening the platform's scale with more than 26,000 Captains and 13,000 taxis. Since the partnership began, nearly 120 million trips across DTC and National Taxi have been booked through Hala, reflecting the platform's role as one of the primary ways residents and visitors access Dubai's taxi network today. As a homegrown mobility solution, Hala pioneered a new model for e-hailing in the Middle East, bringing the Emirates' taxi franchises onto a private-sector ride-hailing app at scale. Today, Hala is among the region's longest-standing e-hailing platforms, combining DTC's taxi management systems and experienced operational capabilities with Careem's e-hailing technology, revolutionizing how customers book and access taxis across Dubai. The five-year renewal underscores the strength of the model and the mutual value it has generated for both organisations. For DTC, the partnership has expanded access to its fleet beyond street-hailing, improved vehicle utilization, and connected its drivers to a growing base of app-based customers. The agreement reflects both DTC and Hala's commitment to supporting the RTA's directive to transition 80% of taxi trips to e-booking by 2030, a target the partnership has been instrumental in advancing since its inception. For Hala, DTC's fleet has been foundational to the platform's scale and reliability, helping it maintain strong availability and shorter wait times across the emirate. "This renewal marks an important next chapter in a partnership that has played a significant role in advancing the digital transformation of Dubai's taxi sector," said Mansoor Rahma Alfalasi, Group CEO, Dubai Taxi Company. "Together with Hala, we have expanded how customers access our fleet, strengthened the role of e-hailing across our operations, and created a more seamless and convenient mobility experience. Extending this agreement for another five years allows us to build on what we have achieved together, strengthen the integration between our services, and continue enhancing service quality and customer experience, while supporting Dubai's ambitions for a more efficient and integrated mobility ecosystem." "Since 2019, Hala has grown from a pilot with a couple of thousand vehicles into one of the region's most established e-hailing platforms, and DTC, along with our other partners, has been foundational to that journey," said Khaled Nuseibeh, CEO of Hala. "This partnership has been instrumental in revolutionising how residents and visitors access public transportation through e-hailing, and this renewal means we keep raising the bar for our customers by giving them faster and more reliable access to Dubai's taxi network and an even better experience through the Careem app. And of course, none of it would be possible without our Captains. This collaboration has given us real ways to support them and invest back in meaningful ways." The agreement comes as part of DTC's broader strategy to position itself as a comprehensive mobility provider across Dubai, integrating traditional taxi services with digital platforms, and as Hala continues to expand its role in the emirate's wider transport ecosystem.
Careem's biggest delivery ever in Dubai is one you need to see. 15th October 2026 Sponsored: One very big order. A delivery to match. Dubai has seen some pretty impressive deliveries, but Careem just took things to another level. Last week, a whopping 690kg block of ice made its way to Atlantis Aquaventure in an electric van, marking the heaviest order ever delivered through the app. And it all started with a little back-and-forth on Instagram. It all started with an ice order. Over the summer, Careem introduced giant blocks of ice on its app to help Dubai residents cool down their swimming pools. Dubai-based content creator Mo Vlogs decided to take things a little further and ordered every single block available. When he shared the purchase on social media, Atlantis Aquaventure joined the conversation, asking Careem whether it could help cool down its pool, too. There was just one small detail: Aquaventure holds a staggering 23 million litres of water. Then things got interesting. Car manufacturer Farizon Auto spotted the exchange and offered to help with the delivery. A few days later, a Farizon SV electric chiller van pulled up at Atlantis Aquaventure carrying a whopping 690kg block of ice. The delivery officially became the heaviest order in Careem's history, turning a playful social media exchange into a rather unusual arrival at one of Dubai's best-known waterparks. So, can you actually order giant ice blocks on Careem? Surprisingly, yes. Careem added the oversized ice blocks to its app over the summer as a way for residents to tackle the heat in their private pools. The app is already known for everything from rides and restaurant deliveries to groceries and payments, but a delivery weighing almost three-quarters of a tonne is certainly a new one. As for whether 690kg of ice could make much difference to 23 million litres of water? Whatson'd love to see that experiment. And if you're wondering what else you can get delivered, there's always the Careem app. Although Whatson is not sure how you'd top a 690kg block of ice. Images & video: Provided Creative and production agency: onepointfive EDITOR'S PICKS
Careem has your (cash) back, even when you order from other food delivery platforms. Careem is launching 20% cashback on food orders in Abu Dhabi and Al Ain, with a twist. From 1 to 7 September, the offer covers orders placed on any delivery aggregator app, including Careem's competitors. Simply DM a screenshot of your order to @careemuae on Instagram and up to AED 30 cashback lands in your Careem wallet within 24 hours, ready to spend on any Careem service. Food ordered on Careem earns it automatically. "Abu Dhabi loves its food, and this week we're picking up part of the bill, no matter which app people order from. Someone's dinner from another platform ends up as credit in their Careem wallet. And once that credit is there, we're confident their next order and experience on Careem will speak for itself," said Nourhan Farhat, VP of Marketplace Businesses at Careem. When: 1 to 7 September 2026. Where: City-wide across Abu Dhabi and Al Ain. * Order food on any delivery platform in Abu Dhabi or Al Ain between 1 and 7 September 2026. * Take a screenshot of your order showing the restaurant name, bill amount and delivery address, and send it by DM to @careemuae on Instagram, along with the phone number registered on your Careem account. * Receive 20% cashback in your Careem wallet within 24 hours. Each customer can submit 1 bill, with cashback capped at AED 30. Credits can be used on any Careem service, from rides to groceries. Full terms and conditions are available on @careemuae on Instagram.
Careem boosts its growth in the region with revenues of $241 million in the first half The revenue of "Careem Technologies" grew by 20% during the first half of 2026, indicating the expansion of the super app's business and the increasing demand for its digital services in the region. Careem app provides food and grocery delivery, digital payments, and courier services (Careem website) "Careem Technologies", the operator of Careem's super app and based in Dubai, continued to strengthen its presence in the digital services sector, with its revenue rising by 20% year-on-year during the first half of 2026, reaching 884 million dirhams ($241 million). The revenue growth reflects the expansion of the service base provided by the Careem app, which has evolved over the past years from a platform specialized in mobility services to a super app offering a wide range of daily services to users. The "super app" model expands The Careem app brings together under one platform a set of services, including food and grocery delivery, digital payments, and courier services, along with a range of other consumer-oriented services. This model gives the company a growing presence in digital economy sectors, leveraging Careem's user base to expand the range of services offered through the app. Investments and partnerships boost growth Careem's business growth comes in the context of investment expansion and strategic partnerships that have strengthened the company's position in the technology and digital services market in the region. In 2023, Emirates Telecommunications Group "e&" acquired a 50.03% stake in Careem Technologies for $400 million, in a deal that reflected the attractiveness of the technology and digital services sector in which the company operates. In June 2025, Uber raised its stake in Careem Technologies to 62.47%, after agreeing to buy a 12.5% stake from e& for $100 million, while the Emirati group retained a 37.53% stake. From Dubai to a regional digital platform Careem was founded in Dubai in 2012 as a platform for hailing taxis, before Uber acquired it in 2020 in a deal worth $3.1 billion. Since its founding, the company has succeeded in expanding its business model, transforming from a company specialized in mobility services to a multi-service digital platform targeting users' daily needs. The original founders Mudassir Sheikha and Magnus Olsson still lead the company, which continues to develop the "super app" model and strengthen its presence in the digital services economy in the region. The revenue growth during the first half of 2026 highlights Careem's ability to expand its business and capitalize on the growing demand for digital services, while its service diversification strengthens its position as one of the most prominent technology platforms originating from Dubai.
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Industries
Company Size
5,001-10,000
Company Stage
Acquired
Total Funding
$773.4M
Headquarters
Dubai, United Arab Emirates
Founded
2012
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs