Introducing the all-new Client Mobile Experience. A ground-up refresh of the Case Status(R) client app, now rolling out on iOS. For nearly a decade, the Case Status(R) client app has helped law firm clients stay informed, connected, and confident throughout their case. Since 2018, the app has earned a 4.9-star rating across more than 60,000 App Store and Google Play reviews, one client at a time. Today, Case Status, Inc. is proud to announce the phased launch of the all-new Client Mobile Experience, aka the 5-star Mobile App you know and love. Welcome to the next chapter of your app, refreshed for the future of client experience. Built for client experience by design. The new experience represents more than a year of focused work: 100s of requests and use case optimization, and over 35,000 lines of new code. It's a rewrite on a modern technical foundation, paired with a fully revamped visual design. It's the same Case Status app on the App Store. "For nearly a decade, we have been honored to power the client side of the relationship at hundreds of leading firms. Our 4.9-star app earned that rating one client at a time, and improving on it is not something we take lightly. The all-new Client Mobile Experience is rebuilt for the next decade. It is more intuitive, faster, and ready to carry the intelligent capabilities our firms are starting to deploy across the rest of the platform." - Andy Seavers, CEO and Co-founder What's new for clients. The new experience brings together: * An intuitive, refreshed visual design * Two-factor authentication to maintain the highest security * One-tap translation * Document preview directly from the message thread * Multi-firm switching for clients with cases at more than one firm * Upgraded push notification delivery The result is an experience that puts the firm, the case, the legal team, the to-do list, and the next step always one tap away. A measured rollout. When you have a 5-star app for so many years, you might ask the question, "Why change it?" The truth is, the modern consumer is constantly evolving, and Case Status, Inc. invest heavily to stay with that evolution. Case Status, Inc. also take the client relationship as seriously as its family of firms does. That is why Case Status, Inc. is rolling out the new experience in phases. Phase one begins with a small subset of iOS downloaders being served the new experience over the next few days. As usability metrics confirm the experience is performing as expected, Case Status, Inc.'ll steadily expand coverage on iOS until all new downloads are on the new experience. Android is also planned soon after the iOS App reaches 100% of new downloads. For users and firms, the good news is it's the same Case Status app on the App Store. Once Case Status, Inc. reach the full deployment, clients with automatic updates enabled will receive the new version. Also once Case Status, Inc. reach full deployment, anyone who wants the new experience immediately can simply update from the App Store directly once Case Status, Inc. reach full deployment. The legacy experience will not stop working either, so users will be able to migrate at their own pace. This phased approach is intentional. It protects the 4.9-star bar that earned its customer firms' trust, allows Case Status, Inc. to learn from real users, and brings the rest of the population along confidently. What this means for your firm. Every active Case Status customer firm, and every future firm, receives the new Client Mobile Experience as part of their existing solution. No SKU change, no tier change, no upcharge. Case Status University and your Customer Success team have prepared video walkthroughs, in-app explainers, and templated client messages your firm can use to introduce the new experience to active clients or re-engage alumni from closed cases. Materials are timed to match each phase of the rollout, so you'll always have what you need on the day your clients see the change. Looking ahead. This launch lays the groundwork for the AI-powered Client Intelligence(TM) capabilities that Case Status is building into the broader platform. The Client Mobile Experience is the foundation Case Status, Inc. is betting on for what client experience looks like next: more intuitive, faster, and ready to carry the intelligent capabilities its firms are starting to deploy across the rest of the platform. For nearly a decade, Case Status, Inc. has been honored to power the client side of the relationship at hundreds of leading firms. The all-new Client Mobile Experience is built for the decade ahead. Note: The all-new app requires iOS 17 or later. A small portion of users on older iOS versions will continue on the legacy app (v2.8) until they upgrade their device's operating system. Bobby Bynum Product Manager

Case Status named "overall Client Relationship Management Platform of the Year" in 2025 LegalTech Breakthrough Awards. By Betsy Kinney on November 13, 2025 Charleston, S.C. - November 13, 2025 - Case Status, the leading AI-powered client engagement platform for law firms, has been recognized as the "Overall Client Relationship Management Platform of the Year" in the 6th Annual LegalTech Breakthrough Awards. This honor underscores Case Status' leadership in transforming how modern law firms connect, communicate, and care for their clients. Powering the future of legal client engagement. The award celebrates the power of Client Intelligence(TM), Case Status' proprietary AI engine that analyzes, predicts, and enhances every client interaction. Built directly into the Case Status platform, Client Intelligence(TM) turns law firm and client data into predictive insights and automated actions, empowering firms to deliver proactive, personalized communication at scale. By weaving AI into every stage of the **client journey - from onboarding to resolution - **Case Status helps law firms move from reactive service to strategic client engagement. Firms can now anticipate client needs, identify issues before they escalate, and deliver intelligent, human-centered communication that drives loyalty and growth. From client service to client strategy. "Clients sit at the heart of every case, and communication should be proactive, personalized, and intelligent," said Andy Seavers, CEO and co-founder of Case Status. "This recognition from LegalTech Breakthrough validates our mission to deliver not just client service - but client strategy. Our AI-driven platform helps firms strengthen trust, elevate their reputation, and fuel sustainable growth." * Predict and prevent client churn with real-time sentiment and engagement insights * Automate communication workflows to reduce administrative burden and improve staff morale * Increase client satisfaction through personalized, AI-enhanced touchpoints * Transform data into decisions, turning every message into measurable business intelligence Client Intelligence(TM) is designed as a system of action for the modern law firm. It learns from every client interaction to recommend next steps, optimize timing, and improve outcomes - all while maintaining the personal connection clients expect. Whether through AI-driven message recommendations, automated workflow prioritization, or predictive analytics that flag at-risk clients, Case Status enables firms to scale without chaos, serve without burnout, and grow with confidence. Redefining legal client experience. In an industry long challenged by outdated client communication and reactive service models, Case Status is setting a new standard. By integrating seamlessly with leading case management systems, the platform bridges the gap between case data, client sentiment, and firm strategy - making every interaction an opportunity for improvement. "Case Status offers transformation," said Bryan Vaughn, Managing Director of LegalTech Breakthrough. "It empowers firms to lead with clarity, consistency, and confidence. It's more than a platform - it's a new benchmark for client relationships in law." About Case Status. Case Status is the leading legal technology company for intelligent client engagement. Its secure, 5-star-rated platform simplifies client communication with real-time updates, secure messaging, and AI-powered insights. Powered by Client Intelligence(TM), Case Status helps law firms optimize workflows, strengthen client relationships, and grow their practice through elevated client experience.