Charles IT

Charles IT

Compliance-focused IT services with 24/7 support

Overview

Charles IT provides IT services focused on regulatory compliance for organizations in highly regulated industries. It acts as an in-house IT team delivering disaster recovery, cloud services, and compliance management for rules such as HIPAA, CMCC, and DFARS. Its approach combines technical work with personal, relationship-based support, including 24/7 phone access and on-site readiness to ensure dependable operations. By specializing in compliance-heavy industries and rapid, reliable responses, its goal is to help regulated organizations run high-stakes technology smoothly and earn lasting trust from clients.

About Charles IT

Simplify's Rating
Why Charles IT is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consulting

Cybersecurity

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Middletown, Connecticut

Founded

2006

Get referred to Charles IT

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Charles IT hired for 16 roles on August 3, 2026, signaling ongoing expansion.
  • January 2026 MERIT 2.0 closed November 17, 2025, broadening Northeast and Mid-Atlantic coverage.
  • CMMC Level 2 status in March 2026 opens defense-contractor demand before federal deadlines.

What critics are saying

  • MSP rivals can copy white-glove service, compressing margins and slowing Charles IT's growth.
  • Acquisition integration from MERIT 2.0 and NST Systems strains culture, systems, and delivery.
  • If defense-compliance demand weakens, Charles IT's CMMC-led positioning loses its strongest moat.

What makes Charles IT unique

  • Charles IT pairs managed IT with compliance-heavy cybersecurity for regulated Northeast clients.
  • January 2026 MERIT 2.0 acquisition deepened Mid-Atlantic reach and regulated-industry expertise.
  • March 2026 CMMC Level 2 certification differentiates Charles IT for defense contractors.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Holidays

Paid Vacation

Performance Bonus

Professional Development Budget

Training Programs

Company Social Events

Company News

The Mirror Democrat and Savanna Times-Journal
Jun 30th, 2026
Charles IT named to 2026 MSP 501 - tech industry's most prestigious ranking of global managed service providers.

Charles IT named to 2026 MSP 501 - tech industry's most prestigious ranking of global managed service providers. * 1 hr ago Middletown, CT, June 30, 2026 (GLOBE NEWSWIRE) - Charles IT has earned a coveted spot among the world's elite managed service providers, securing the No. 259 position on the 2026 MSP 501, the technology industry's most rigorous and respected ranking of MSP excellence. For 19 years, the MSP 501 has set the gold standard for managed services by rewarding sustainable growth, recurring revenue strength, and operational discipline rather than size alone. "The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition," said Robert DeMarzo, Vice President of Content, Channel Events. "Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape." Founded in 2006 by Foster Charles, Charles IT has grown from a small Connecticut provider into a trusted managed IT, cybersecurity, and compliance partner for regulated organizations across the Northeast and Mid-Atlantic. That growth has come through a deliberate mix of organic expansion and strategic acquisition, including the acquisition of MERIT earlier this year, yet the company's defining trait has never changed: a relationship-first approach where people matter as much as the work. Charles IT Founder & CEO, Foster Charles, explains, "Growth, to me, is about developing the leaders and teams who make those relationships possible. When you grow your people the right way, scaling the business takes care of itself." That commitment is increasingly valuable as compliance demands intensify in the industries Charles IT serves. A 2026 BlackSheep study of 8,802 SEC-registered RIAs found that 99% had at least one high-severity security gap and highlighted SEC enforcement of Regulation S-P amendments starting June 2026. Healthcare providers also face evolving HIPAA obligations as soon as 2027, while manufacturers and defense contractors confront a looming November 10, 2026, deadline for the Department of Defense's Cybersecurity Maturity Model Certification (CMMC) 2.o requirements. "Landing on the MSP 501 tells us our model is working; that you can grow fast and still treat people like people," said Charles. "From day one, our goal has been to build real relationships and raving fans. As we've scaled, we've stayed committed to protecting that human touch, especially for clients navigating compliance rules that are continually evolving." This year's MSP 501 averaged more than $32 million in revenue and 10% revenue growth, with recurring revenue accounting for nearly 60% of total revenue. Winners will be honored at the MSP 501 Awards Gala at MSP Summit, Sept. 28-30, 2026, in Orlando, FL. About Charles IT Founded in 2006, Charles IT is a leading managed IT, cybersecurity, and compliance provider headquartered in Middletown, Connecticut, with additional offices in Stamford, CT; Providence, RI; and Chesapeake, VA. The firm specializes in supporting clients operating in highly regulated industries, including financial services, healthcare, and manufacturing/defense, where compliance, data protection, and operational continuity are mission critical. Charles IT is both CMMC Level 2 certified and SOC 2 Type 2 certified, distinguishing it as one of the most rigorously vetted MSPs in the Northeast and Mid-Atlantic. Learn more at www.charlesit.com. About Channel Partners, MSP Summit and the MSP 501 Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, MSPs, channel partners, and suppliers through industry-leading events, education, and recognition programs - including the MSP 501, which honors the world's top-performing managed service providers. Learn more at channelpartnersconference.com and http://themspsummit.com/. Contact Info Elizabeth "Betta" Greenberg +1 860-344-9628

PR Newswire
Jan 7th, 2026
Charles IT Acquires MERIT 2.0, Expanding East Coast Presence

By welcoming MERIT's team, we're expanding our ability to serve organizations facing increasingly complex cybersecurity and regulatory challenges while maintaining the personal, relationship-driven experience Charles IT clients expect

Charles IT
Oct 24th, 2024
Charles IT Launches NEW Business Podcast: One Pour Problems

Charles IT is launching a brand-new podcast, One Pour Problems, on Thursday, October 24th.

Charles IT
Jul 4th, 2024
The Rising Importance of Cybersecurity in Telehealth

In this blog, Charles IT'll break down the threats to telehealth as it continues to grow, as well as the importance of cybersecurity and best practices to securing patient data, including partnering with an MSP, like Charles IT.

Hartford Business
Mar 15th, 2024
Middletown-based Charles IT opens second office in Stamford

Charles IT, a cybersecurity company based in Middletown that serves the Northeast, has opened a second office, in Stamford.

Recently Posted Jobs

Sign up to get curated job recommendations

Charles IT is Hiring for 11 Jobs on Simplify!

Find jobs on Simplify and start your career today

Don't see your dream role? Check out thousands of other roles on Simplify. Browse all jobs →