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Overview
Charterhouse provides an integrated technology partnership for mid-market businesses, offering voice, data, hosting and cybersecurity as a bundled managed service. Their approach centers on long-term contracts and deep, embedded support, aligning IT operations with a client’s business needs rather than selling one-off products. The company works by delivering a suite of managed IT solutions and gradually expanding capabilities and geographic reach through acquisitions, allowing it to handle mission-critical tech across a client’s operations. What sets Charterhouse apart is its focus on end-to-end integration and long-term client relationships, growing through steady, client-centered growth and strategic acquisitions rather than relying on venture-backed hype. The goal is to be the essential, behind-the-scenes technology partner that quietly powers business operations for mid-market companies, helping them run reliably and securely.
About Charterhouse
Industries
Data & Analytics
Consulting
Enterprise Software
Cybersecurity
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1993
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Simplify's Take
What believers are saying
- Teleware added AI agent and CX capabilities built natively for Microsoft Teams on March 6, 2026.
- Charterhouse won Zoom EMEA Partner of the Year and Zoom Partner Awards in 2025.
- Microsoft named Charterhouse a Global Partner of the Year for Converged Communications in 2026.
What critics are saying
- Teleware integration now spans brand, IP, and customers, creating execution risk through 2026.
- Microsoft and Zoom control the platform stack; partner-rule changes can compress Charterhouse margins quickly.
- The roll-up model depends on acquisitions; one failed deal or service outage damages retention permanently.
What makes Charterhouse unique
- Charterhouse has completed six acquisitions since 2019, building breadth faster than organic peers.
- It combines Microsoft Teams, Zoom, cloud, security, networking, and managed services under one contract.
- Its UK engineering and support footprint anchors regulated communications, compliance, and voice-recording workloads.
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Benefits
Health Insurance
Life Insurance
Flexible Work Hours
Commuter Benefits
Employee Discounts
Company News
Charterhouse has acquired Teleware to strengthen its unified communications business, marking its sixth acquisition since 2019. The deal expands Charterhouse's AI-powered agent and customer experience solutions integrated with Microsoft Teams, whilst adding expertise in voice recording, compliance and regulated communications. Teleware CEO Steve Haworth said the combination would enable the company to scale its technology and reach new markets. Charterhouse CEO Mike Wardell described the acquisition as a natural fit, noting that Teleware's AI-driven customer experience work for Microsoft Teams complements the company's strategy. Private equity firm August Equity acquired Charterhouse in 2018. Previous acquisitions include NETconnection, Lloyds Business Communications, and three companies purchased in 2021: Symity, Digital Exchange Products and Pentesec.
Technology provider Charterhouse Group, has named Mike Wardell as its new chief executive, bringing over two decades of experience in the communications and technology sector.
Charterhouse are delighted to announce its partnership with Zoom, enabling greater platform choice for its customers and enabling existing Zoom users to leverage its capabilities and 30 years of voice experience.
READING, England--(BUSINESS WIRE)--Extreme Networks, Inc. (Nasdaq: EXTR), a leader in cloud networking, today announced the deployment of a new Wi-Fi 6 wireless network for UK-based City, University of London, providing connectivity to over 18,000 students and 2,000 staff. The new infrastructure includes the ExtremeCloud™ IQ platform, which simplifies network management and provides the IT team with full visibility and advanced analytics around network performance, usage and security. ExtremeCloud IQ also delivers insights that will help the university improve the student experience and drive operational efficiencies. Alongside Charterhouse Group, Extreme Networks delivered a wireless solution that seamlessly integrates with the university’s existing wired infrastructure and offers greater reliability, flexibility, control and security across the campus
Following the acquisition of Pentesec in January, Charterhouse Voice & Data PLC has invested over £1.5m in establishing a Cyber Security Centre of Excellence in a new purpose-built facility, underpinned by state-of-the-art technologies and managed by an expanded team of industry experts enhancing its existing security capabilities.
Charterhouse is Hiring for 5 Jobs on Simplify!
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About Charterhouse
Industries
Data & Analytics
Consulting
Enterprise Software
Cybersecurity
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1993
Charterhouse is Hiring for 5 Jobs on Simplify!
Find jobs on Simplify and start your career today