CirrusMD, a Quantum Health company, has launched a virtual primary care model addressing America's primary care access gap, where one-third of Americans lack regular access. The platform connects members with physicians in under 60 seconds, 24/7, without triage or scheduling requirements. The service offers comprehensive care with a seven-day engagement window, real-time benefit guidance and physician collaboration. CirrusMD reports a 94% patient satisfaction score, 83% resolution rate and three-times return on investment through care redirection alone. President Jamie Hall said the model prevents avoidable costs by enabling care at the moment of need. The company reports improved clinical outcomes in conditions including asthma, depression, anxiety and hypertension, whilst reducing unnecessary emergency room, urgent care and specialist visits for employers.

Quantum Health, a healthcare navigation company, has acquired CirrusMD, an on-demand virtual care provider, to integrate physician-led care into its navigation platform. The deal brings together navigation services with 24/7/365 virtual care that connects members with physicians in under 60 seconds. The acquisition strengthens Quantum Health's Real-Time Intercept model by enabling earlier clinical engagement before healthcare costs escalate. CirrusMD's physicians provide comprehensive virtual primary and urgent care services, including wellness visits, weight management and preventive screenings. The integration will be powered by Quantum Health's new agentic AI platform, which identifies care opportunities and supports real-time decision-making. The combined company will employ over 2,300 staff serving more than 20 million members across US public and private sector organisations.