Overview

Citrin provides hospitality and parking management services for the automotive sector, focusing on auto dealerships and dealer groups. It supplies on-site staff such as service valets, porters, greeters, shuttle drivers, car detailers, and delivery coordinators, all managed by on-site team leaders. The company integrates into a dealership’s operations using a tailored approach backed by a hiring, training, and management platform, along with proprietary online portals to enhance transparency and efficiency. Citrin emphasizes delivering an in-house feel through its staffing and management model, differentiating itself with a strong culture of support, nationwide reach, and a comprehensive technology-enabled workflow. Its primary goal is to improve the customer experience, increase service department efficiency, boost CSI scores, and drive revenue for its clients.