C

City of Thunder Bay

Municipal government delivering services and development

Overview

City of Thunder Bay helps residents by providing essential municipal services and promoting economic development, education, tourism and international goodwill through its network of sister cities. It maintains parks, clean drinking water, waste management, transportation, and other services, all guided by a strategic plan to meet the future needs of the community. The city differentiates itself by its strong emphasis on affordable living (ranked top for affordability in a major housing survey), commitment to a clean, green, and beautiful environment, and by being one of the best-run cities in Canada. The goal is to improve quality of life, diversify the economy, protect the environment, and sustain safe, affordable neighborhoods while leveraging its regional strengths and international partnerships to attract opportunities for residents and businesses.

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About City of Thunder Bay

Simplify's Rating
Why City of Thunder Bay is rated
C
Rated B on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Government & Public Sector

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Thunder Bay, Canada

Founded

N/A

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What believers are saying

  • Ontario funded $319,423 for Terry Fox Centre upgrades and $2 million for Tbaytel Multiplex.
  • Cumberland Street reopened November 10, 2026, signaling project execution after Victoria Avenue delays.
  • SNEMS’s new Terrace Bay ambulance base should improve response times by September 2027.

What critics are saying

  • A $30.6 million annual infrastructure deficit keeps roads, pipes, and assets underfunded.
  • Thunder Bay Public Library’s 2026 strike exposed governance strain and benefit-cost conflict.
  • Library labor unrest and retiree-benefit disputes threaten service continuity and public trust.

What makes City of Thunder Bay unique

  • Thunder Bay leverages provincial funding to execute niche northern infrastructure projects.
  • SNEMS and city services anchor regional emergency response across the District of Thunder Bay.
  • The city markets tourism assets like Terry Fox Visitor Centre and waterfront streetscapes.

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Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • Wellness Program
  • Tuition Reimbursement
  • Professional Development Budget
  • Hybrid Work Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

6%

2 year growth

6%
CBC
Sep 29th, 2026
Construction begins on new Terrace Bay, Ont., ambulance base, serving north shore communities.

Construction begins on new Terrace Bay, Ont., ambulance base, serving north shore communities. Station to replace existing Terrace Bay, Schreiber facilities. Sarah Law · CBC News · Posted: Sep 29, 2026 11:10 AM PDT | Last Updated: 1 hour ago Estimated 3 minutes Construction has started on a new emergency medical service (EMS) station in Terrace Bay, Ont., which will replace both the existing Terrace Bay station and the one in Schreiber. The Township of Terrace Bay and City of Thunder Bay entered into an agreement in August to support the construction of a new ambulance base to serve north shore communities, including Terrace Bay, Schreiber, Jackfish, Rossport, Pays Plat First Nation and several surrounding unincorporated areas. Under the agreement, Terrace Bay will construct and own the building. It will then be leased to the City of Thunder Bay on behalf of Superior North EMS (SNEMS), which provides services to the city and district. A groundbreaking ceremony was held on Monday at the new build at 1006 Highway 17. LISTEN | Ernie Kadikoff: New North Shore EMS Station: Superior Morning8:01Ernie Kadikoff: New North Shore EMS Station Work is now underway on the new EMS station that will amalgamate current bases in Terrace Bay and Schreiber.Hear more about the significance of the update for north shore communities. "There [are] some issues along the north shore with paramedic retention but with the new modern building, we're confident that that won't happen anymore," Terrace Bay's mayor Paul Malashewski said. The community of fewer than 1,600 people received a $6 million loan from Infrastructure Ontario to support the project, according to Malashewski. "It's definitely a big investment for the township," he said. Hiring staff, preparing to open next fall. The new EMS station will boast 24-7 staffing as well as three drive-through ambulance bays, a crew area, meeting room, fitness room and living quarters. "It replaces the aging facilities that we're working out of right now. There's lots of concerns with the stations that we're presently in, so something needed to be done. We needed to build new stations in that area," said Ernie Kadikoff, deputy chief of operations with SNEMS. The hope is to have the facility up and running by September 2027, he said. The decision to amalgamate the Terrace Bay and Schreiber EMS stations came from the SNEMS master plan, which determined that being based in Terrace Bay would allow the service to "capture the highest number of calls with the lowest response time," Kadikoff explained. "We are in the process of hiring more staff. Staffing is very difficult out in the District of Thunder Bay," he continued. "The one thing we have going for us is we have a healthy, fresh group of paramedics that are there. They're servicing the catchment area already, so we're going to use the existing complement to staff the new base." Sarah Law is a CBC News reporter based in Thunder Bay, Ont., and has also worked for newspapers and online publications elsewhere in the province. Have a story tip? You can reach her at [email protected].

City of Thunder Bay
Sep 23rd, 2026
Alternate access to some City services during service Thunder Bay construction.

Alternate access to some City services during service Thunder Bay construction. Posted Wednesday, September 23, 2026 An alternate access route is in place for some City of Thunder Bay services located at the Victoriaville Civic Centre due to construction. Thunder Bay is upgrading its website! A new thunderbay.ca is coming Monday! The City of Thunder Bay will launch an upgraded website on Monday, Sept. 28 at 9 a.m. The website may be temporarily unavailable or unreliable for approximately 5-10 minutes while Thunder Bay complete the transition. The upgraded platform will give Thunder Bay new tools to continue making City information easier to find, understand and use. Thanks for your patience while Thunder Bay make the switch.

Ontario Newsroom
Jun 18th, 2026
Ontario investing more than $300,000 to revitalize Terry Fox Visitor Centre in Thunder Bay.

Ontario investing more than $300,000 to revitalize Terry Fox Visitor Centre in Thunder Bay. Upgrades to visitor centre, outdoor grounds and monument will improve visitor experience and honour a great Canadian's legacy June 18, 2026 Table of contents. THUNDER BAY - The Ontario government is investing $319,423 through the Northern Ontario Heritage Fund Corporation (NOHFC) to help the City of Thunder Bay enhance the Terry Fox Monument and Visitor Centre. As part of the government's plan to protect Ontario, this investment will help preserve an iconic landmark, improve visitor experience and support local businesses and tourism in Northwestern Ontario. "Terry Fox is a Canadian hero whose Marathon of Hope impacted the lives of millions of people in Canada and around the world," said Premier Doug Ford. "Our government is proud to honour his memory by supporting the upgrade of the Terry Fox Monument and Visitor Centre so his legacy can continue to inspire those living with cancer and give hope to his dream of finding a cure." After being diagnosed with bone cancer in his leg in 1977, Terry Fox decided to run across Canada to raise money for cancer research. The Marathon of Hope took place in 1980, and Terry ran an average of 42 kilometres a day for 143 days. In September 1980, Terry had to end his run in Thunder Bay. Today, the Terry Fox Monument and Visitor Centre welcomes more than 100,000 visitors annually from across Canada and around the world, with over 50,000 entering the visitor centre itself. With the support of NOHFC funding, the City of Thunder Bay will rehabilitate the visitor centre roof, upgrade walkways, trails and landscaping and purchase new equipment such as water filling stations, outdoor picnic tables and benches. The city will also install new technologies such as screens, tablets and stands for interactive displays, as well as undertake restoration work to revitalize the 30-year-old Terry Fox monument. "Our government is proud to support improvements that will help revitalize a nationally recognized monument ensuring it remains a must-see destination in the Northwest," said George Pirie, Minister of Northern Economic Development and Growth. "This investment will help protect an important piece of Canadian history and reinforce the legacy of Terry Fox as a symbol of national inspiration." These improvements will extend the lifespan of the visitor centre and grounds, enhancing accessibility, safety and improving the overall visitor experience. Expanding and improving year-round tourism experiences will strengthen the city's ability to serve as a gateway to the region, encouraging people to stay and experience the area longer and visit local accommodations, attractions, restaurants and shopping. "This investment helps preserve one of Canada's most iconic landmarks and keeps Terry Fox's legacy inspiring visitors from around the world," said Kevin Holland, MPP for Thunder Bay - Atikokan. "By revitalizing the visitor centre, monument, and surrounding grounds, we are improving accessibility, enhancing the visitor experience and supporting tourism in Thunder Bay and across Northwestern Ontario. Terry Fox brought hope to Canadians at a time when it was deeply needed, and I'm proud our government is helping restore this site, so his story continues to inspire people for generations to come." Quick facts. * Through its funding programs, the NOHFC offers support to public and private sector economic development projects across Northern Ontario. * Since June 2018, the NOHFC has invested more than $1 billion in over 8,600 projects in Northern Ontario, leveraging more than $3.3 billion in investment and creating or sustaining over 13,400 jobs. * Before his passing in 1981, Terry inspired an annual event - the Terry Fox Run. In 2026, the Terry Fox Foundation announced it surpassed $1 billion in funds raised for cancer research. * The NOHFC, Northern Development Offices and Small Business Enterprise Centres support northern communities, businesses and other stakeholders in identifying economic development opportunities and government funding programs. Quotes. "The Terry Fox memorial in Thunder Bay is a place of deep significance for our family. Every year, thousands of people visit the Memorial to reflect on Terry's journey, his determination and his unwavering belief in a future without cancer. We are grateful for this investment, which will help preserve and enhance this special place, ensuring it remains accessible and inspiring for all who come to learn about his legacy and the enduring power of perseverance." - The Fox Family "Few places capture the Canadian spirit of perseverance and hope quite like the Terry Fox Monument and Visitor Centre. This investment will help preserve an important part of Ontario's history while enhancing the experience for visitors from across Canada and around the world, encouraging more people to discover Thunder Bay and Northwestern Ontario." - Stan Cho Minister of Tourism, Culture and Gaming "The Terry Fox Monument and Visitor Centre is one of Thunder Bay's most meaningful and recognized landmarks, welcoming visitors from around the world and reflecting Terry Fox's enduring legacy. This investment supports the City's Smart Growth Action Plan by enhancing a key tourism destination, improving accessibility and the year-round visitor experience, and strengthening Thunder Bay's appeal as a place to visit, live and invest. We thank the Province of Ontario and the Northern Ontario Heritage Fund Corporation for helping preserve this iconic site for future generations." - Ken Boshcoff Mayor of Thunder Bay "The Terry Fox Visitor Centre welcomes tens of thousands of visitors from around the world each year with Thunder Bay as the destination or the stop along their route. The year-round centre is a National Historic Site, a place to honour Terry's legacy and is a critical element of the Thunder Bay CEDC's Tourism Thunder Bay tourism wayfinding program. In 2025, the visitor services team connected visitors with over $3.5 million in local and regional accommodation, culinary, events and attraction recommendations. We thank the NOHFC for their contribution to strengthen this important tourism asset in our community." - Jamie Taylor CEO, Thunder Bay Community Economic Development Commission (CEDC)

CBC
May 20th, 2026
Major boost for Thunder Bay sports as Ontario commits $2M to new facility.

Major boost for Thunder Bay sports as Ontario commits $2M to new facility. Facility 'enhances Thunder Bay's ability to host events and attract visitors,' mayor says. Desmond Brown · CBC News · Posted: May 20, 2026 1:00 AM PDT | Last Updated: 5 hours ago Estimated 4 minutes Social sharing. The City of Thunder Bay has received $2 million to help build the Tbaytel Multiplex, a state-of-the-art indoor turf facility. The Ontario government announced the funding, through the Northern Ontario Heritage Fund Corporation (NOHFC), on Tuesday. Mayor Ken Boshcoff said the $2 million investment is going toward more than just sport. "It strengthens our community, supports local programming and enhances Thunder Bay's ability to host events and attract visitors," he said. "With the NOHFC's support, we are building the only indoor turf facility in the region where families and athletes can come together at the Tbaytel Multiplex regardless of the season and be a part of something truly inspiring." A news release from the NOHFC said the 120,000-square-foot recreational facility will have FIFA-standard turf installed with automatic dividers able to split the field into halves and quarters. Constructed using made-in-Canada steel, the Tbaytel Multiplex will be open throughout the year and include 500 seats for spectators, eight changerooms for players, two referee changerooms and a multi-purpose room, the release says. Once complete, the sports hub will create accessible recreation opportunities and give athletes a place to practice, compete and grow. The project will also help create good-paying jobs and empower the city to host more sporting events, boosting tourism and driving economic opportunities, it says. Ontario's Minister of Northern Economic Development and Growth, George Pirie, said having access to modern and accessible recreational amenities is essential to building healthy, prosperous communities. "Thunder Bay is a hub for northwestern Ontario. It's going to be the home for the lithium hydroxide plants, you can see the ports are being developed and we want the people to live where they work," Pirie told reporters following a news conference at the construction site for the new facility at 471 Beverly St. "So, building these facilities that really speak to the investment of improving the quality of life are incredibly important for the province to ensure that we protect all of Ontario. That's what this is all about." According to Pirie, "Thunder Bay's new sport facility will become an integral part of the city and help residents of all ages create new memories while staying active." 'This is amazing,' says Soccer Northwest president. Michael Veneziale, president of Soccer Northwest, welcomed the announcement, saying the investment by the province and money his group has raised through fundraising, will help close a funding gap to complete the facility. "This is amazing, anytime you can see more people get on board," Veneziale said. "It was mentioned earlier that this was a team effort and it truly comes together. The user groups working with the city and then donors coming in and now having provincial and federal money behind it. It's incredible to see it all coming together." Kelvin Jankowski, manager of Capital Facilities Construction, said they are still on track to finish building the facility later this year. "They're pretty close to finishing the steel structure and then pre-insulated metal panels will start to arrive on site. That'll take about three-and-a-half to four months to complete," he said. "And while they're doing that scope, they'll also be doing concrete pores inside, under slab plumbing, and then the facility will be closed-in in September and they'll start doing the finishing touches inside. "While they're doing the outside of the facility they're going to revamp this entire parking lot, do all their storm water drainage on both sides, new parking curbs, and they're also working adjacent here for a flood mitigation project as well. So, there's lots going on in this site over the next six months," he added. Jankowski said the tentative opening date is the beginning of next year, "barring any other foreseen unforeseen circumstances." With files from Marc Doucette

Thunder Bay Community Economic Development Commission
Mar 25th, 2026
Welcoming Communities Analysis highlights importance of newcomer retention in Thunder Bay.

Welcoming Communities Analysis highlights importance of newcomer retention in Thunder Bay. March 25, 2026 - The Thunder Bay Community Economic Development Commission, in partnership with the City of Thunder Bay (Community Services) and the Thunder Bay Multicultural Association, has completed a Welcoming Communities Analysis to strengthen support for newcomers and advance long-term population growth, aligned with the City of Thunder Bay's Growth Action Plan. "Understanding both the need and the opportunity to make Thunder Bay a more welcoming place will help build a stronger community for everyone," said Jamie Taylor, CEO, Thunder Bay CEDC. "Thunder Bay is already an incredible place to live, but by becoming more attractive and supportive to newcomers, we strengthen our workforce and gain a competitive advantage in attracting industry, businesses, and new residents." Following a period of strong immigration that boosted the local workforce and economy, national policy changes are expected to reduce newcomer numbers - making retention a key priority for the community. "Thunder Bay Multicultural Association has been an integral part of welcoming immigrants and refugees to the city since 1976," said Cathy Woodbeck, Executive Director, Thunder Bay Multicultural Association. "We are pleased that the community and the smart growth plan are recognizing that a welcoming community is key to retention and growth. Our association and programming are focused on helping integrate newcomers into our city in partnership with the CEDC and the City of Thunder Bay." To support Thunder Bay's population growth goals, the analysis identified priority areas including housing, health care, transit, community services, and child care - critical factors in attracting and retaining newcomers. Key recommendations include: * Recognizing newcomers as a distinct population with unique needs * Collaborating with newcomers to develop a centralized information hub * Optimizing data sharing to help service providers better understand and respond to newcomer needs "Creating a welcoming community for newcomers is important to realizing Thunder Bay's Smart Growth vision, attracting talent, and enriching our quality of life." Added Kelly Robertson, Commissioner, Community Services, City of Thunder Bay

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