Overview
ClearlyRated helps professional service firms build trust and attract clients by collecting and displaying client feedback. It gathers ratings, reviews, and testimonials through client satisfaction surveys and measures metrics like Net Promoter Score (NPS) to gauge client experience. The product works by administering surveys, compiling results into public profiles or dashboards, and enabling firms to showcase verified client feedback on their online presence. This makes it easier for potential buyers to compare firms based on real client experiences. Compared with competitors, ClearlyRated focuses on structured client feedback and reputation management for B2B professional services, with an emphasis on privacy compliance and secure handling of personal data. The company’s goal is to help firms boost credibility, differentiate themselves, and influence buyer decisions through authentic, externally validated client feedback.
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Simplify's take
What believers are saying
- ClearlyRated launched 2026 award cycles across staffing, legal, IT, insurance, and women-focused lists.
- October 2026 newsroom posts show active acquisition integration and steady brand publishing.
- Software Growth Partners backs the company, supporting follow-on product and distribution investments.
What critics are saying
- G2 reviews on July 5, 2026 cite support problems after the Client Savvy transition.
- The business depends on awards credibility; one scoring scandal destroys buyer trust fast.
- Qualtrics, SurveyMonkey, and G2 commoditize surveys, squeezing pricing and retention by 2027.
What makes ClearlyRated unique
- ClearlyRated acquired Client Savvy in April 2025, unifying AEC and legal CX workflows.
- Its awards and directory convert validated client ratings into buyer-visible reputation proof.
- The 2026 Best of Staffing and Best of Legal programs create proprietary benchmarking data.
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