Cloudwerx, Xenai Digital celebrated at Salesforce awards. 16 Sep 2026 3 mins Presented with the Agentic Value and System of Context awards, respectively. Salesforce has uplifted its top-performing partners at its 2027 Partner of the Year awards, with local companies Cloudwerx and Xenai Digital both receiving accolades at Dreamforce 2026. Cloudwerx was recognised with the Agentic Value award for working with Xero to deploy AI agent solutions to scale customer experience. The solution assisted Xero with its ecosystem of five million customers, resolving 60 per cent of online queries instantly. "Winning an award like this on a global scale validates our whole strategy," said Cloudwerx CEO Toby Wilcock. "All roads lead to agentics and orchestrating AI. "For Nexifi Group, it's about proving that boutique, agile partners can compete alongside global system integrators (GSI) by focusing on pragmatism, fast delivery, and real business outcomes. "We're carving our own path by turning up and doing a lot of stuff that's not always done well, like being authentic, pragmatic, and flexible." Meanwhile, Xenai Digital won the System of Context award due to its work with Fiji Airways to execute a world first integration of Snowflake into Salesforce Data 360. This project delivered significant operational efficiencies in marketing, customer services, and sales, with a 442 per cent return on investment delivered. "Winning on a global scale is deeply humbling for a business like ours competing in the world's largest tech ecosystem," said Xenai Digital co-founder and CEO Pauline Pangan. "It validates that successful AI transformation doesn't start with AI, but with trusted, connected data and context. You don't have to be the largest partner in the world to deliver world-class business impact." In a statement, Salesforce said the fact that Cloudwerx and Xenai Digital won highlights its maturing Australia and New Zealand (A/NZ) ecosystem with local partners setting global benchmarks across AI, data integration, and customer success. "Our A/NZ partner ecosystem consistently proves that world-class innovation isn't limited by geography or size," said Salesforce A/NZ regional vice president for alliance and channels Glenda Birch. "The global recognition of Cloudwerx and Xenai Digital highlights the ingenuity driving our local region, as both partners lay the groundwork for the next era of enterprise transformation by aligning technical expertise with a bold vision for data and AI." Don't miss a thing From its editors straight to your inbox. Get started by entering your email address below. Sasha Karen is a nationally recognised highly commended senior journalist at ARN. With a decade's worth of experience, Sasha serves the local channel community with news and inspiration about channel partners.

Cloudwerx announces three senior executive appointments to accelerate growth, design and delivery of AI Native Services. Cloudwerx | Published 25 Aug 2026 (L to R) - Kylie Willett, Product Director, Tesseract Design, Ashleigh Sword, Chief Growth Officer, Supriya Shonnard, Product Director, Tesseract Delivery Cloudwerx, a leading Australian provider of advanced data, analytics and Generative AI services, today announced three senior appointments to support company growth and provide dedicated product leadership with the company having just passed its 1,500th 'Delivery Unit' sales mark. Ashleigh Sword has joined Cloudwerx as Chief Growth Officer, Kylie Willett has been appointed Product Director, Tesseract Design, and Supriya Shonnard has been appointed Product Director, Tesseract Delivery. Today, traditional software implementation services are scrambling to understand how to price and serve clients in a world where AI agents increasingly automate configuration and coding workflows. At the same time, customers are increasingly informed and expecting to see direct benefits from an AI enabled partner. Cloudwerx has successfully executed a multi-year strategy to not simply accelerate the traditional model, but to disrupt it using Tesseract as its proprietary product-centric system for enterprise software delivery. Based on buying a type of universal 'credit' which can be converted to an extensive list of detailed fixed scopes, customers are free to resequence, reprioritise and expand their needs with no change requests or commercial pressure to a resourcing schedule. To spearhead the inflection point in AI Native Services, Cloudwerx is appointing Ashleigh Sword as Chief Growth Officer. Sword joins the Cloudwerx executive team and will lead the company's commercial strategy and go-to-market approach. Following more than a decade at Accenture, where she led complex enterprise transformation transactions and strategic technology partnerships, Sword brings this experience to connect Cloudwerx's delivery model with enterprise customers and strategic partners. "AI is rewriting the rules, and in technology delivery the labour scale is no longer the advantage," says Ashleigh Sword. " My firm believe is that smaller, specialist partners are leading the market in packaging frontier technology into practical business outcomes that solve problems and make adoption commercially straightforward. That's exactly where Cloudwerx is different." As Product Director, Tesseract Design, Kylie Willett will lead the development of new AI Native design systems, services and interfaces, reforming how customer ideas are shaped into practical outcomes that are ready to deliver. In addition, Supriya Shonnard, Product Director, Tesseract Delivery, will lead continuous development and innovation of the rapidly expanding 'Success Plan Catalogue' of modular, shippable, customisable outcomes that the Tesseract system can deliver. Combined with the firm's famous squad delivery system, measuring outcomes not hours, even more clients than ever will benefit from lower total cost of ownership, smoother delivery and flexibility that does not come with a hidden price tag. Cloudwerx CEO, Toby Wilcock, said, "Kylie, Supriya and Ashleigh are exactly the kind of leaders we want representing Cloudwerx. They're commercially minded, deep experts, and passionate about solving complex problems with our clients. "With Sword leading growth, Willett leading productised design and Shonnard leading productised delivery, Cloudwerx will now scale the success of our innovative method to new offerings, new clients and new markets - all while continuing to apply the latest in AI Native Services thinking and agentic capability." About Cloudwerx. Cloudwerx is a leading APAC consultancy specialising in Data, Analytics and Agentic AI. With a 170- person team, the company delivers enterprise integrations and large-scale technology transformations across customer, data and operational platforms. As an established OpenAI, Salesforce and Snowflake Services Partner, Cloudwerx designs, builds and optimises modern data and AI foundations & platforms that deliver measurable business outcomes. Powered by Tesseract, its proprietary human-centred design and architecture framework, Cloudwerx aligns strategy, integration and execution to ensure cloud, data and AI systems are secure, governed and outcome driven.