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Overview
Connectly.ai offers Sofia AI, an AI-powered marketing automation platform for e-commerce that automates sales and marketing tasks. It integrates with Shopify and Vtex, CRMs, and help desks to support two-way conversations across channels like Instagram, WhatsApp, and web chat, delivering personalized product recommendations. The system helps design content and conversation flows, supports 20+ languages, and provides customer insights for audience segmentation to optimize campaigns. Its goal is to save time, increase the sales closing rate, and scale marketing efforts with targeted, automated interactions rather than relying on generic tools.
About Connectly
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series B
Total Funding
$34.7M
Headquarters
San Francisco, California
Founded
2020
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Simplify's Take
What believers are saying
- Alibaba-led Series B in September 2024 strengthens enterprise credibility.
- Shopify and VTEX integrations shorten onboarding for message-first SMBs.
- U.S. and European expansion broadens access to larger merchants.
What critics are saying
- Meta or WhatsApp policy changes can break core distribution and automation.
- Shopify or VTEX platform changes can weaken onboarding and data access.
- Incumbent CRM and marketing vendors can bundle similar AI chat features.
What makes Connectly unique
- WhatsApp-first conversational commerce across the full customer lifecycle.
- No-code AI agents automate marketing, sales, support, and retention.
- Multilingual, human-level messaging handles local slang across channels.
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Funding
Total Funding
$34.6M
Below
Industry Average
Funded Over
5 Rounds
Industry standards
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↓ -3%2 year growth
↑ 6%Globant Ventures, the VC arm of Argentine-based tech consultancy Globant, made a strategic investment in San Francisco-based AI-powered marketing automation platform Connectly.
Founded in 2020, Connectly has raised $132 million in working capital, including its latest round of funding from Ailbaba and participation from Unusual Ventures, Volpe Capital, RX Ventures, Falabella Ventures and Philippos Kourkoulos Latsis.
Connectly, the leader in conversational commerce, today announced its $20 million Series B investment led by Alibaba, with participation from Unusual
Connectly secures $20 million Series B investment led by Alibaba.
In a world where artificial intelligence (AI) can beat chess grandmasters and drive cars, researchers may face their toughest challenge: teaching machines to tell a good joke. As AI systems grow increasingly sophisticated, tackling everything from medical diagnoses to autonomous vehicles, a new frontier has emerged: humor. This isn’t just about programming machines to recite knock-knock jokes. It’s about creating AI that can understand, generate and deliver contextually appropriate humor in real-time interactions with humans. Teaching Machines to Laugh
Connectly is Hiring for 3 Jobs on Simplify!
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About Connectly
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Series B
Total Funding
$34.7M
Headquarters
San Francisco, California
Founded
2020
Connectly is Hiring for 3 Jobs on Simplify!
Find jobs on Simplify and start your career today