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Overview
Console.co provides an IT Command Center that uses AI-driven automation to handle up to 50% of Tier 1 IT support requests. It offers prebuilt, customizable workflows that align with a company’s processes, enabling IT teams to focus on more complex problems. The platform integrates with existing systems and custom internal tools to streamline operations and boost productivity, targeting large enterprises seeking to optimize IT support and service delivery. Its security focus is evidenced by SOC 2 compliance, emphasizing safe data handling. The goal is to scale IT operations, reduce manual workload, and improve support responsiveness through automation and seamless integration.
About Console
Industries
Data & Analytics
Enterprise Software
Cybersecurity
AI & Machine Learning
Company Size
11-50
Company Stage
Seed
Total Funding
$6.2M
Headquarters
San Francisco, California
Founded
2024
Simplify's Take
What believers are saying
- High-caliber customers like Scale AI and Ramp validate enterprise AI ITSM adoption.
- $23M Series A from DST Global and Thrive funds expansion into HR and procurement.
- Slack deployment reduces implementation from months to weeks for rapid ROI.
What critics are saying
- ServiceNow's Vancouver release commoditizes workflows, capturing enterprises in 3-6 months.
- Atlassian's Rovo AI diverts Jira-using customers like Ramp in 6-12 months.
- OpenAI's agent framework enables in-house Slack bots, eroding moat in 12-24 months.
What makes Console unique
- Console automates 50% of Tier 1 IT requests via Slack-native AI agents.
- Platform integrates context from devices, roles, and policies for precise resolutions.
- Prebuilt customizable workflows enable end-to-end IT task execution without tickets.
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Funding
Total Funding
$6.2M
Above
Industry Average
Funded Over
1 Rounds
Industry standards
Benefits
Unlimited Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Stock Options
Company Equity
Meal Benefits
Remote Work Options
Hybrid Work Options
Paid Vacation
Paid Holidays
Flexible Work Hours
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Fertility Treatment Support
Family Planning Benefits
Baby?
Relocation Assistance
Adoption Assistance
Childcare Support
Elder Care Support
Tuition Reimbursement
Professional Certification Support
Mentorship Program
Tuition Reimbursement
Education allowance
Legal Services
Employee Discounts
Employee Referral Bonus
Company News
Console's mission is to help IT teams reduce mundane, repetitive tasks, thereby freeing up time for help desk professionals to work on more strategic and sophisticated projects.
Console is Hiring for 13 Jobs on Simplify!
Find jobs on Simplify and start your career today
About Console
Industries
Data & Analytics
Enterprise Software
Cybersecurity
AI & Machine Learning
Company Size
11-50
Company Stage
Seed
Total Funding
$6.2M
Headquarters
San Francisco, California
Founded
2024
Console is Hiring for 13 Jobs on Simplify!
Find jobs on Simplify and start your career today