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Overview
Convey provides a software platform that automates customer communications and workflows for highly regulated businesses like utility, healthcare, and financial companies. The platform works by integrating with a company's existing systems to send automated messages across multiple channels for tasks such as power outage alerts, billing updates, and payment processing. Unlike general communication tools, Convey focuses specifically on the complex legal and regulatory requirements of essential service providers, using expertise gained from merging several specialized industry innovators. The company’s goal is to help large organizations manage millions of customer interactions efficiently while reducing operational costs and maintaining strict compliance.
About Convey
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Acquired
Total Funding
$280.7M
Headquarters
Denver, Colorado
Founded
2013
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Simplify's Take
What believers are saying
- August 4, 2026 Selectron acquisition expands wallets in utilities and state governments.
- New CRO Mitch Risner and CPO Jim Hansen signal aggressive scaling after strong 2025 momentum.
- Convey's TCPA webinars position it as the default compliance vendor before January 2027 deadlines.
What critics are saying
- January 2027 TCPA opt-out rules punish utilities; Convey's compliance value faces immediate commoditization pressure.
- Selectron integration risks product overlap, customer confusion, and delayed cross-sell through 2027.
- If utilities consolidate onto larger suites from Oracle, SAP, or Genesys, Convey loses category relevance.
What makes Convey unique
- Convey now spans communications, payments, inspections, and field operations after Selectron, August 2026.
- Utilities trust Convey for TCPA-sensitive workflows and outage messaging across regulated customer interactions.
- Powerley adds predictive billing and energy analytics, deepening workflow data beyond messaging alone.
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Funding
Total Funding
$280.7M
Above
Industry Average
Funded Over
0 Rounds
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Disability Insurance
Employee Assistance Program (EAP)
Paid Maternity Leave
Paid Paternity Leave
Unlimited Paid Time Off
Paid Holidays
Hybrid Work Options
Gym Membership
Company News
EIP and OceanSound-backed Convey acquires government and utility software Selectron. The deal brings together two companies providing omnichannel communications and engagement operating systems, with engagement, electronic billing, inspections and field operations. 2 hours ago * Convey is an omni-channel communications and engagement operating system for utilities and regulated industries, while Selectron provides services for engagement, electronic billing, inspections and field operations. * The acquisition creates significant opportunities to expand both companies' existing customer relationships. Convey, an engagement software provider to utilities and regulated industries, announced the acquisition of Selectron, a provider of citizen engagement, field operations, inspection management and payment solutions for utilities, state and local governments. The deal brings together two companies with complementary strengths. Convey is an omnichannel communications and engagement operating system for utilities and regulated industries, while Selectron provides services for engagement, electronic billing, inspections and field operations. The combined portfolio enables organizations to: * Deliver intelligent, multi-channel customer and citizen communications * Offer electronic bill presentment, PCI-certified payment processing and collections capabilities * Manage inspections, permitting and field operations through mobile applications * Improve scheduling, inspection routing and citizen visibility throughout service requests The acquisition creates significant opportunities to expand both companies' existing customer relationships. Convey customers gain access to integrated payment capabilities and field operations technology, while Selectron customers benefit from Convey's omnichannel communications, engagement operating system and AI journey orchestration.
DENVER, August 04, 2026--Convey, the engagement operating system for utilities and regulated industries, today announced it has acquired Selectron, a provider of citizen engagement, field operations, inspection management and payment solutions serving utilities, state and local governments, municipalities, cooperatives and public safety organizations nationwide.
Convey, an engagement operating system for utilities and regulated industries, has appointed Jim Hansen as Chief Product Officer and Britta Hormann as Chief of Staff. Hansen will lead product strategy and roadmap execution across Convey's portfolio. He previously served as Chief Product Officer at Advantive and held senior roles at SolarWinds, AlienVault, and Splunk. Hormann brings nearly 15 years of experience in private equity-backed B2B software. She previously held Chief of Staff positions at Mitratech, ST6 Partners, and Red Canary, where she led strategic transformations and M&A integration. Chief Executive Officer Maulik Datanwala said the appointments come as Convey experiences accelerated momentum following a strong first half of 2026. The company is backed by OceanSound Partners and Energy Impact Partners.
Convey, an engagement operating system for utilities and regulated industries, has appointed Mitch Risner as chief revenue officer. Risner will lead the company's global go-to-market organisation, including sales, marketing, partnerships and operations. The appointment follows a strong 2025 for Convey, with CEO Maulik Datanwala citing accelerated momentum across financial and strategic objectives. Risner brings decades of experience scaling high-performing sales organisations and delivering sustained revenue growth. As part of the leadership restructure, Scott McClintock will transition from chief revenue officer to chief customer officer, focusing on deepening relationships with investor-owned utilities and overseeing customer success initiatives. The changes reflect Convey's strategy to strengthen strategic partnerships whilst scaling new business growth.
Convey (formerly Message Broadcast), a leader in customer engagement for utilities and regulated industries, today announced the acquisition of Powerley, a p...
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About Convey
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
51-200
Company Stage
Acquired
Total Funding
$280.7M
Headquarters
Denver, Colorado
Founded
2013
Convey is Hiring for 1 Jobs on Simplify!
Find jobs on Simplify and start your career today