Overview

CTM provides travel management services for corporations, covering corporate travel, events, leisure, and loyalty travel. It operates by tailoring programs to each client and handling booking, policy enforcement, expense reporting, duty of care, and post-trip analytics through its Lightning online booking tool and 24/7 support, with real-time risk alerts and supplier negotiations. It differentiates itself with a high-touch service model paired with proprietary technology and a worldwide footprint built through organic growth and acquisitions, including its 2020 North American expansion via Travel & Transport. Its goal is to help businesses cut travel costs, manage risk, and gain actionable insights from travel data across a global network.