Metcash, Australia's leading wholesale distributor, has expanded its partnership with Coveo to introduce AI-powered conversational search to its B2B customer communications portal, AskROSS. The technology enables retailers to ask questions in natural language and receive immediate, relevant answers, reducing time spent searching for information. Unlike traditional keyword-based search, Coveo's system understands query intent and will soon be integrated into agent experiences to help support teams assist customers more efficiently. The expansion builds on Metcash's existing deployment of Coveo in its online B2B marketplace, Sorted. Publicis Sapient has worked with Metcash for two years to develop the retailer experience platform. Metcash serves independent grocery, hardware, and liquor sectors across Australia, providing wholesale and logistics services to independent businesses nationwide.

Coveo Solutions reported Q1 fiscal 2027 revenue of $38.5 million, up 8% year-over-year, whilst adjusted EBITDA improved to $0.1 million from negative $1.9 million a year earlier. Operating cash flow reached $9.2 million. The company ended the quarter debt-free with $107.1 million in cash. A Fortune Global 500 technology customer expanded to more than $10 million in annual subscription revenue. Generative AI solutions accounted for approximately 30% of bookings. Coveo reaffirmed its full-year guidance, expecting total revenue of $160 million to $164 million and adjusted EBITDA of $2 million to $7 million. Executive Chairman Louis Têtu said enterprises are shifting from AI experimentation toward production deployments focused on measurable business outcomes.

Coveo reported first quarter fiscal 2027 results with SaaS subscription revenue of $37.4 million, up 9% year-over-year. Total revenue reached $38.5 million, an increase of 8%. The Montreal-based AI search company posted a net loss of $5.8 million, improving from a $15.1 million loss in the prior year period. Adjusted EBITDA turned positive at $0.1 million compared to a loss of $1.9 million previously. Following the quarter's close, Coveo signed its largest transaction in company history with a Fortune Global 500 technology firm, bringing that customer's total annualised SaaS subscription spend to eight figures. During the quarter, the company also closed a seven-figure expansion with a Fortune 500 healthcare distributor. Cash and cash equivalents stood at $107.1 million as of 30 June 2026.