omniXM partners with Daxko to bring experience intelligence to fitness & wellness operators. Daxko captures what members do. omniXM understands why by asking the right questions at the right time to surface intent, predict risk, and drive retention. omniXM, the AI-native Experience Management Operating System (omniXMOS) built for fitness & wellness, hospitality, and service operators, has partnered with Daxko, the leading technology partner for health and fitness centers worldwide. The partnership brings together Daxko's membership and operations platform, used by thousands of YMCAs, JCCs, health clubs and community fitness organizations, with omniXM's AI-powered experience intelligence. The goal is straightforward: give fitness operators a way to understand not just what their members are doing, but how they feel. Before dissatisfaction turns into cancellation. What the partnership unlocks. Daxko has built the most comprehensive operational platform in fitness and wellness. Thousands of organizations rely on it every day to manage member activity, attendance, billing, enrollment and program participation. It is the system of record for how fitness operators run their business. omniXM adds an experience intelligence layer to that foundation. Where Daxko captures what members do, omniXM captures how members feel and connects the two into a single, actionable view. 30-50% Annual member turnover remains the industry norm across fitness and wellness organizations.Source: Health & Fitness Association (HFA) Together, omniXM and Daxko give fitness operators a way to get ahead of that number. Member retention isn't just about preventing cancellations. A genuinely good experience creates a feeling that stays with people - and that feeling is what drives loyalty, referrals, and long-term revenue. The key is understanding what members actually want, and that starts with asking the right questions, to the right member, at the right time. omniXM does exactly that - capturing clear member intent through intelligent, context-aware conversations triggered by real membership events. The platform is powered by XMOS, a suite of 12 specialized AI agents purpose-built for fitness and service operators. These agents work as a connected system: capturing member experience signals, detecting early dissatisfaction patterns, and acting on them. UNDERSTAND 12 Agents. One System. omniAI doesn't just flag issues or generate reports. It identifies the right action, assigns it to the right person, and executes it autonomously. Combined with Daxko's operational data, operators get a single, connected view of member experience - what members do and how they feel, in one system. Fitness operators have been managing retention with incomplete information for too long. Daxko is the operational backbone for thousands of fitness organizations. By connecting omniXM's experience intelligence with Daxko's membership data, OmniXM is giving operators the ability to see churn risk early and act on it, not after the member has already left, but months before. - Nishant Padhye · Founder, omniXM Its customers have always had strong operational foundations. What this partnership adds is the ability to understand how their members actually feel - and act on that insight in real time. omniXM's experience intelligence, combined with Daxko's membership platform, gives fitness operators a more complete picture of member experience. - Wes Gillette, Chief Product Officer, Daxko Team Proven results. in member revenue opportunities identified in 2 years. A large YMCA association working with omniXM identified over $1M+ in member revenue opportunities in 2 years. The key was not just reaching out to disengaged members, but knowing what to say and when to say it. Every outreach was informed by member history, satisfaction signals and behavioral context. Generic follow-ups became intent-driven conversations that recovered at-risk relationships and surfaced upsell and cross-sell opportunities. For Daxko customers, the partnership extends the value of their existing platform into experience intelligence and member retention, turning existing membership data into insights and action without adding complexity or replacing current systems. Learn how omniXM and Daxko work together to turn membership data into retention intelligence. omniXM. omniXM is the AI-native Experience Management Operating System built for fitness & wellness, hospitality and service operators. The platform captures experience signals, identifies root causes, assigns resolution and proves impact on the metrics that matter. 5000+ Locations 50% of Fortune 500 Daxko. Daxko is the leading technology partner for health and fitness centers worldwide, delivering comprehensive technology solutions, integrated payment processing and unparalleled insights. Since 1998, Daxko has been dedicated to meeting the unique needs of YMCAs, JCCs, health clubs, boutique fitness studios and community wellness organizations. omniXM · Every Experience Matters News · 2026

Daxko and CampDoc expand partnership and integration to Child Care programs. ANN ARBOR, Mich., Aug. 06, 2026 (GLOBE NEWSWIRE) - CampDoc, the leading Electronic Health Record (EHR) system for camps and youth programs, and Daxko, a leading technology partner for community-based organizations, announced an expansion of their partnership and integration to support child care programs. The new Child Care functionality builds upon CampDoc's existing integration with Daxko, and empowers staff to manage enrollment and day-to-day operations in Daxko while using CampDoc to collect, review, and securely manage the health information their programs require. With support for child care programs now available, YMCAs, JCCs, Boys & Girls Clubs, community centers, and other youth-serving organizations can extend CampDoc's health workflows to additional year-round programming, including early childhood education programs, out-of-school-time programs, and more. "Many organizations operate child care, afterschool programs, school-break events, and camps under the same roof," said Dr. Michael Ambrose, Founder and CEO of CampDoc. "Expanding our work with Daxko gives these organizations a more connected way to prepare their staff, manage health information, and support all of the programs they offer throughout the year." CampDoc provides purpose-built tools for managing participant health information before and during youth programs. These include configurable digital health forms, allergy and medication administration records, illness and injury tracking, and secure, role-based access to sensitive information. "Daxko Operations is designed to help community organizations manage the complexity of child care and youth programming while keeping children and families at the center of the experience," said Wes Gillette, Chief Product Officer at Daxko. "Expanding our integration with CampDoc gives customers another way to connect their operational workflows with the specialized health tools their programs need." The expanded integration is now available to organizations using the Child Care module in Daxko Operations. Organizations interested in connecting Daxko's child care management capabilities with CampDoc's health management platform can visit www.campdoc.com or www.daxko.com or contact either team to learn more about the integration. About DocNetwork CampDoc and SchoolDoc offer a comprehensive Electronic Health Record solution designed to help organizations protect the health and safety of children while they are away from home. DocNetwork is trusted by more than 1,250 programs across all 50 states and internationally, including traditional day and residential camps, YMCAs, JCCs, parks and recreation departments, aquariums, museums, zoos, colleges and universities, and K-12 schools. About Daxko Daxko powers the world's leading fitness and wellness organizations, providing innovative technology that maximizes productivity, increases engagement, and drives sustainable growth. With a comprehensive suite of software solutions, including operations automation, payment processing, and member engagement tools, Daxko helps businesses scale with confidence. Backed by deep industry expertise and a commitment to long-term success, Daxko partners with fitness clubs, boutique studios, YMCAs, and wellness centers to create thriving communities where individuals can reach their full potential. For Daxko: Kalli DeWeese Senior Manager, Corporate Communications [email protected]

Daxko has acquired FitnessForce, a membership management platform designed for multi-location and franchise fitness operators. Financial terms were not disclosed. FitnessForce offers an API-first platform with features including local payments, biometric access, WhatsApp communications, AI-powered insights and franchise economics across 12 countries. The platform serves global fitness franchisors and multi-location enterprises needing cross-border billing and royalty management capabilities. The acquisition follows Daxko's October 2025 purchase of Exercise.com and expands its portfolio to serve operators ranging from boutique studios to large franchises across over 55 countries. FitnessForce founders Hadi Curtay and Quaid Jawadwala will join Daxko in leadership roles, with Curtay becoming managing director and vice president of global fitness.